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Apartment One is a newly renovated, stylish apartment housed inside Hudsons Yard House on the famous Flowergate in the heart of Whitby. The apartment boasts simple interiors with touches of luxury throughout. If you’re looking for a break by the sea, close to the action, Apartment One is the perfect retreat.
Sleeping up to four guests across one level, Apartment One is perfect for a romantic getaway for two or a short break for four.
The Space
Located on the first floor of Hudsons Yard House, Apartment One has a monochrome interior palette with the odd splash of colour, creating a modern and relaxed space.
The open plan living, dining and kitchen area is flooded with light from the large sash style windows. With ample space you can cook, dine and relax as a group during your stay.
LIVING ROOM
The orange suede sofa and contrasting grey armchair frame the living room and make the perfect space to enjoy a lazy morning or relaxing evening in front of the TV.
KITCHEN
The property has a high gloss light grey, L-shaped kitchen. Fully equipped with everything you will need for your stay, including the basics of oven, gas hob, microwave and fridge to those little luxuries of a dishwasher and Nespresso coffee machine.
DINING AREA
The relaxed dining area features a rectangle metal and wood dining table and two matching benches. The perfect setting for sharing plates and some locally sourced drinks. This space can double up as a work space if you need to log on during your trip.
BEDROOM 1
Head down the hallway from the dining area and you’ll find the first of the two kingsize bedrooms. With an industrial style dark wood and metal bed, a black bedside tray table and a marble based arch floor lamp you can close the blinds and enjoy the warm glow of the Edison bulb. A splash of colour comes from the velvet style palm print cushions which bring the room to life.
BATHROOM
Head back to the hallway and you’ll find the bathroom. The bathroom includes a WC, basin and large walk in shower. The walls are tiled floor to ceiling with large grey tiles and the room is finished off with a wood effect floor.
BEDROOM 2
The second kingsize bedroom can be found at the end of the hallway. This is the largest of the two bedrooms and features a large sash style window and black hanging rail. A basket style bedside table is the perfect height to rest your morning cuppa and the marble based arch lamp makes a great reading light. The soft furnishings and wall art are rich golds and warm yellows bringing a splash of colour to this minimalistic bedroom style.
Hudsons Yard House is home to four separate apartments with a maximum capacity of 14. If you are looking for a stay for a large group there are often opportunities to rent all four apartments together. Please send us an email with your preferred dates for availability and prices.
Neighborhood
Apartment One is located on the iconic Flowergate, in the centre of Whitby. You will find the flurry of shops, restaurants and bars just a few steps from the front door.
The Blue Flag West Cliff beach and promenade is just a 5-minute walk from the apartment. The famous Trenchers is nearby where you can try traditional Whitby fish and chips! On Pier Road, you’ll find nostalgic arcades which are fun for all ages..
The opposite side of Whitby is full of narrow, medieval streets dotted with boutiques and pubs. Sample the catch of the day in one of the fish restaurants or visit one of the traditional sweet shops for all your candy needs.
Climb the famous 199 steps up to the Church of Saint Mary and the renowned ruined Whitby Abbey, which was the inspiration for Bram Stoker’s gothic novel ‘Dracula’.
Step outside of Whitby and you’ll uncover a haven of woodland and moorland. Whitby forms part of the North York Moors National Park so it’s the perfect place for long walks.
Getting Around
Apartment One is located in the centre of Whitby so the town can easily be explored on foot.
Whitby train station is just a short 10-minute walk away so villages and towns along the North Yorkshire coast can easily be reached via rail. There’s also a taxi rank in close proximity to the train station.
There are plenty of bus routes throughout Whitby. Hop on the X4 and you can visit beautiful coastal villages like Sandsend, Runswick Bay and Staithes. The X93 travels along the coast to Scarborough. The 95 route features plenty of quaint villages, such as Grosmont and Lealholm.
Guests have access to the full apartment. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.
Pay & display parking is available nearby. A full list of options will be provided prior to arrival.
Check-in: 16:00
Checkout: 10:00
4.01
(177 Reviews)
09/12/2024
The location , how clean it was and it was renovated nice , comfortable place to stay Beds squeaked , scaffolding and ladders at door
24/11/2024
22/11/2024
Location, bright, clean & airy. Dog friendly. No parking, chopping board or grater. Would have liked more crockery
07/11/2024
28/10/2024
The apartment was the best we have visited all year (after being to Cambridge, Manchester, Prague and Berlin). It was clean, neat, well stocked etc comfy and quiet. Highly recommend and if visit Whitby would definitely re book The amount of bulbs in the main lights was "impressive", could get a sun tan sitting under them. 16 in the living room/kitchen, 8 in on bedroom, 8 in hall, maybe either a few less main bulbs or the ability to only use some of them at one time. Alternatively more lamps.
23/10/2024
Location was good Flats tired, stained carpets, marked walls, carpets weren't clean, hob was dirty & coffee table was all marked and peeling. Maybe end of season? Felt dirty.
22/10/2024
Location was ideal! Cleanliness. Apartment looked tired. Carpets were stained and sofa was marked. It was not very clean on arrival.
17/10/2024
Location was fabulous. We were without heating for two days and the boiler was situation in the bedroom but was very noisy and made getting to sleep quite annoying. There was black mould around the shower tray and the upper part of the bathroom radiator. NOT GOOD considering we had to pay a £25 damage waiver which is non refundable and none of the problems were of our doing.
01/10/2024
27/09/2024
24/09/2024
The space The boiler being in the bedroom, woken up during night
17/09/2024
Great location, nice decor Few stains on carpet, could do with a lick of paint here and there, few more cooking essentials
06/09/2024
03/09/2024
Loved the location, the modern decor. It was so relaxing and enjoyable. Needed a good hoovering but that's the only fault. Will defo be back next year.
01/09/2024
Had a good stay at the apartment this weekend. The Apartment & Parking was a bit tricky to find but it was in a good location, very central to where we wanted to be. The apartment was modern in style and comfortable. few pieces of furniture that could probably do with replacing, but on the whole was great. The only few minor things we would recommend looking at is the window in the bigger room, found it very difficult to open, the blind cord was also broken and the blind slots themselves were dusty (especially near the top). The Bathroom is nice and large, however there is quite a bit of mould around the grouting and bottom of the tiles in the shower. I also think the shower could do with a holder/cage to put your toiletries in for the shower as it meant i had to have my bottles littered around the bottom of the shower. Again not the end of the world, but personally don't like having to bend down all the time to grab stuff. Only minor things however! Overall great stay!
21/08/2024
06/08/2024
05/08/2024
Really lovely apartment and great location. Apartment was clean but a lot of signs of wear and tear. Would stay again.
04/08/2024
Great location Could have been cleaner
25/07/2024
It’s location, although the stairs were difficult Stairs, entrance area a bit shabby and a cupboard was open the stairs which had rubbish in it
19/07/2024
Beautiful, comfortable apartment with an ideal location 1. dirty floors 2. dust on the furniture 3. no hangers for outerwear 4. torn sheets 5. squeaky bed 6. fire alarm that scared us very much and which we were not informed about 7. dirty and musty-smelling staircase
15/07/2024
Very nice accommodation
05/07/2024
28/06/2024
Fairly easy to get keys for access and was fed was formation via booking.com and emails. Felt secure and safe. Felt hidden away and decent location. Being nip picky tbh. The bed was very squeaky and didnt have a tin opener. Having a 2yo it was difficult to lug all our stuff up. Luckily on first floor.
24/06/2024
It was in such a good position and was spacious The stairs were a pain with heavy cases and the coffee table in the livingroom was scruffy
23/06/2024
The apartment had everything that we needed ,very clean and tidy All the Emails
17/06/2024
Apartment very tidy clean good location,beds very comfy and nice bedding Did not like the bedroom on the left to god dam noisy with the seagulls and pigeons ,and did not like extra damage cost thought we already paid enough,then no parking ,all together just over £200 for 2 people was a bit steep
15/06/2024
Great place, right in the heart of Whitby. Parked the car and didn't need it all weekend
02/06/2024
Very comfortable beds and bedding Good location Coffee table chipped and rather scruffy compared with everything else. Shower pressure and temperature very unreliable. Great difficulty with keybox - staff very helpful but buttons were jamming. Despite a string of emails prior to our trip I couldn't find one giving the entry code, (still can't) and initially used a pin code I was sent until finally the young woman I spoke to sent information via WhatsApp. I emailed about a parking permit prior to leaving home but was told you didn't provide them, although I was sure I'd seen it when I initially booked. My husband went and paid for long stay parking while I was trying to gain access, then we found parking permits in the accommodation. Hangers provided, but no drawers for underwear etc. OK for a short stay for a couple but not for a family of four. Not very satisfactory.
26/05/2024
It was close to all amenities It was ok, but the apartment wasn’t clean
22/05/2024
Excellent location, everything right on the doorstep and within walking distance. Excellent communication with the host. Cannot fault anything.
12/05/2024
The property was easy to find and access. It was very clean and perfect for a short break. Being left enough dishwasher tablets and tea/ coffee was a nice bonus. We hadn’t realised that the parking was in a public car park and not onsite. The car park was quite close but was an added extra expense and tricky to balance the time management of a 24 hour parking ticket so it didn’t need renewing at an awkward time during the day. Having said that, residential parking in the centre of Whitby is scarce and the flat was well located for easy access to all Whitby’s amenities and the car park was only a few minutes walk away.
14/04/2024
Central location Damage deposit. The £25 damage waiver should be included in the price of the booking. The option to pay a £250 deposit is fine, however there should be zero reason for a deduction due to administration fees upon return. It seems a rather poor practice to make a deduction from a deposit default, whether damage has occurred or not. Surely administrative costs are part of running a business?
06/04/2024
It was ideal in middle of Whitby. For sightseeing and visiting Pavilion
26/03/2024
Location, great place to stay close to everything. Pigeon excrement outside the front door and on the door, blind pull cords not long enough.
20/03/2024
Great location, very comfy beds,
10/03/2024
The accomodation was nice and clean and the location was great but the views were poor, the alley it is located down is just full of birds and bird poo so you have to be quick to get in, I think the check in times is too late as its not like you can leave your bags, i probably would not rebook this particular property
09/03/2024
Everything nice and clean. Everything needed for self catering ideal spot.
24/02/2024
19/02/2024
Very centrally located. We were required to pay and extra £260 to get access to the property which it does not state on booking. We had already paid in advance. This was to cover any damage to the property and £250 was to be refunded if no damage. The £10 was an admin fee. There were stained carpets, tables and walls on arrival.
16/02/2024
10/02/2024
The convience near town and harbour and it was dog ? friendly Nothing
05/02/2024
Great location. Good size and proportions. Property is tired. All furniture is worn out/ rickety. Paintwork badly marked and damaged etc. pictures don’t really reflect its current level of decor.
21/01/2024
Location was excellent Bed was very squeaky Everytime u moved
14/01/2024
Pretty much an ideal location on Flowergate - Harbour easily accessible, and South Cliffs a twenty minute walk.
09/12/2023
02/12/2023
I DO NOT recommend this place. STAY ELSEWHERE, there are nicer places in Whitby. The location of the apartment is great, but the furniture is cheap (rickety beds and stained couch) and the thermostat was programmed to uncomfortably cold temperatures overnight. The worst part was the hidden damage deposit. Apparently Host & Stay was grandfathered in so it is technically allowed. However they INSIST you pay the deposit outside the Airbnb platform using Superhog. You can choose whether to transfer a £250 deposit (which you may not get back) or pay £25 non-refundable coverage. Airbnb will not help you cancel your booking if you are not comfortable with this, but in my case I asked them to credit me the £25. Then Superhog incorrectly converted £ to CAD$ and tried to upcharge me the difference. Host&Stay initially wanted me to sort this out, but I told them this is their system and theirs to deal with. In the end, Superhog sent me an invoice for £25. The whole thing smelled like a scam.
24/11/2023
Really enjoyed our stay. Location couldn’t be better and had everything we needed. The apartment was clean, tidy, well designed and heats up super fast so is lovely and warm once you pop the heating on. Parked on the nearest W zone, which was only a 5 min walk away. The only thing I’d change is the extra £25.00, non-refundable charge that you’re asked to pay after you’ve already paid the cost of the stay. If necessary, this surely should be included in the initial charge. The choice given is pay the £25.00 to cover any ‘damage’ or transfer £250.00 to be returned, minus an admin fee, after you leave and the cleaner has confirmed all is well. I’ve never come across this before and prefer all costs to be visible upfront.
13/11/2023
The location is perfect. We could walk ount the door, and there is a bit of a high street. Then turning right, a minutes walk takes you straight on to the harbour area. Also, if you cut through an ally, you are on the cliff tops with a beautiful view. There are plenty of places to eat, and I spent a lot of time chatting to people in the pubs, it is a very friendly place. The flat was spacious, and well kept, and is a very nice place to come back to after a day of exploring. Wish I could of stayed longer. The owners kept in constant contact before the visit, even if I did not have time to reply to all, it was very nice. There was not really anything I did not like. The flat was perfect for our needs. We all loved our time there and did not want to leave.
11/11/2023
Location great Carpets dirty and needs some redecorating Coffee table in lounge very worn
30/10/2023
Location Blinds in living area were no good, the cord was not long enough, you had to climb on a stool to reach the end of the cord! Beds not very comfy, cheap metal frame which was very creaky. Dimmer switch needed on lights in living room. Bench at table is about to fall apart. Lighting outside entrance not bright enough. Very expensive for what it was, would not use again and would not recommend.
25/10/2023
Parking could have been explained in more detail. Ie 1 hour on a disc outside property, to unload. Discs free in most shops. Then use parking ticket from property. Property very damp smelling. Other than that, could have been just a little cleaner.
25/10/2023
Location was great. Carpets were mucky. Table was dirty it hadn't been wiped down. There were hairs on the towels in the bathroom. Nowhere on booking.com does it mention they require a £250 security deposit taking £10 for admin or £25 non refundable for damage?!?! I booked for 4 adults... Not a children's party of 30 kids. I feel this is very over the top and unnecessary considering it was not a sparkling clean apartment. The ask you to clean mucky or sandy paws when entering... Obviously previous guests didn't take notice...
17/10/2023
The location was great, the apartment had everything you need. Outside the apartment down the ginnel was absolutely covered in bird poo. Pigeons everywhere that woke you up cooing on a morning. I know this is out of your hands but quite annoying. The apartment had everything you need, but needs some TLC. The carpets r dirty the walls and the skirting boards need a lick of paint.
12/10/2023
10/10/2023
The location was good I’m loathed to write a review because all the problems we encountered previous reviewers have complained about,the shower cubicle was mouldy, toilet seat was badly stained and loose,the carpets were stained and standard of cleaning was poor and both beds creaked loudly.
06/10/2023
Location Bed squeaking and mould in the shower
05/10/2023
The apartment had everything we needed and is in a great location only a few minutes walk away from the centre which is great. The only down fall was the strange smell that we could smell as soon as we walked in. The bathroom smelt like sewage which wasn’t great and as a whole probably needed a deep clean throughout. Other than that it was great. Thanks for having us.
02/10/2023
02/10/2023
Great location right in the centre of town. Lovely apartment. Sadly the alley is very dirty as at the stairs and the main entrance to the building from the pigeons that have made home in the alley outside. Everything from the floor transfers to your feet them trails through the carpets. Even inside the apartment the carpets were marked and stained. Might be better to use lino which cleans easier. Not very easy for people with mobility issues either as the stairs are quite steep and hand rails not in an ergonomic position.
28/09/2023
Great location in very much the centre of the town, but also in a quiet alley. Very well equiped and well organized with the online guide to facilities etc. Only minor things. Bed heads very creaky, and perhaps a 50-100% supplement in loo roll allocation would be good!
22/09/2023
The location was great,near to everything I needed. Bed a little squeaky.Parking was a problem,had to park a log way.
18/09/2023
Great apartment with fabulous location! Amenities in the flat were great.
12/09/2023
Lovely apartment great location host was brilliant and very helpful, my only faults was the carpet was noticeable mucky we had to always have something on our feet and the bathroom had a funky smell, the alleyway also smelt but other then that we really enjoyed our stay, bed really comfortable, apartment had everything we needed would book again
10/09/2023
Location was perfect. Nice clean rooms and apartment. The entrance area was messy with pigeon feathers and droppings. The squeaky bed problem noted by other visitors was still there and there was a distinct unpleasant smell in the corridor.
30/08/2023
Location of property was excellent near shops and quayside and we love whitby and would to stay at the apartment again The blinds I sitting room we couldn't close as no cord for us to reach and couldn't open some of the windows and only two mugs but otherwise it was good
23/08/2023
Modern bright and airy Good location and parking system was good
20/08/2023
Location is excellent No curtains so lights came in all night from the yards at back and it’s in a very noisy area
18/08/2023
Lovely appartment right in the middle of the old part of Whitby.
13/08/2023
10/08/2023
beautiful apartment in a beautiful location, lovely and clean. plenty to do and all on your doorstep. would definitely stay there again and recommend it to others. only little problem we had was the metal bed frame was really noisy you can't roll over without waking one another up. but other that perfect. thank you for a great stay!
01/08/2023
Fantastic location and lovely layout. Spacious and modern bathroom and bedrooms. Sits in a good walking distance of everything really. The smaller bed is exceptionally creaky. I had read this before and noted the response that it was going to be looked at but it was disturbing through the night. Also wish we had taken slippers as the hall way carpet needs a really good clean. There were stains all over. Some previous guests have clearly not respected the place.
29/07/2023
Location Stained carpets, blood stained sheets table was chipped all over furniture was stained toilet seat was yellow from stained pee, just greedy owners not updating old carpets and furniture. And to have blood stained sheets from a woman's period. Old metal framed beds that squeeked at every movement
27/07/2023
The location, the ease if access, the information about access, just a really good experience would definitely use host &stay again. Absolutely noting we didn't like, we didn't want to come home.
24/07/2023
lovely apartment self catering facilities brilliant ? carpets were Stained I really think a dog friendly cottage or apartment should be flooring throughout my dog is excellent house trained but it was obvious dogs had been in and peed on carpets only fault I can say everything else was great
16/07/2023
Right in the heart of Whitby, easy walking distance to everywhere. The apartment was clean with hassle free access. Would definitely stay here again.
07/07/2023
Very convenient for centre of Whitby . We only had short stay and it met all of our needs. Comfortable surroundings. Great shower.
01/07/2023
Central, modern, clean internally Dirty entrance pigeon droppings, dark, parking very difficult. Didn’t get that impression from internet post.
23/06/2023
Good location. Good facilities. Dirty on arrival. Stairs leading to property were filthy and lounge hadn't been vacuumed either. But otherwise fine.
19/06/2023
Excellent location for the town and harbour
19/06/2023
15/06/2023
31/05/2023
was lovely and situated in the right place, seconds away from the town. the beds where very uncomfortable. carpet was stained.
27/05/2023
Really central location and ideal for a weekend away.
12/05/2023
02/05/2023
The only thing we enjoyed is the Location this time and this is the 4th time we have stayed in this apartment no hand sanitizer no soap in bathroom no wifi the apartment felt dirty shower was broken shower tray was mouldy
01/05/2023
Apartment was lovely and beds really comfortable, only problem was that there were pigeons nesting outside the windows and so were noisy all night. Spot on location.
16/04/2023
clean modern good location the bed in the room at the back was very creaky
16/04/2023
Great location. Property had everything we needed. Some aspects of the property were a little bit grim. Toilet brush caked in toilet roll, hadn’t been cleaned in a long time by the looks of the brown water in the holder. Shower head had algae like mould on (which washed off easily but not the point) Foundation smears scattered around the property - on the washing up liquid, the carpets, the window sill. Dusty lampshade. Also - squeakiest bed in the world. Just a few little grim things like put me off feeling completely comfortable. Luckily I packed my slippers and we were out a lot.
13/04/2023
Modern apartment big enough for family of four and great location Pressure washing outside in alley way obviously splashed on main door so pigeon poo all over door very unhygienic and no proper rubbish disposal I wasn’t keeping fish n chip rubbish in apartment so when out to use street litter bin. Also £250 accidental damage money taken from my account this wasn’t advertised when booking (put me into my over draft very sneaky) and hoping it goes back into my account asap as I’m being charged by my bank now!
13/04/2023
The apartment was spacious and very clean. It was very well equipped and was a home from home. I would definitely come and stay here again. The location was great a short walk to the town centre. The hosts couldn't do enough for me they were really good. There was nothing i didn't like. It was perfect.
10/04/2023
01/04/2023
large area, good facilities (except no pans), also difficult to see the tv where it was situated situation of the tv, no pans and pigeon poo on the door and outside on the steps we were using
19/03/2023
Great location, excellent facilities, perfect for a getaway with friends or family. I’ve stayed in a few locations in Whitby and this was the most centrally based. Would 100% return The only small critique was that the bed in the bigger room was very very creaky, to the point that if you sat on the bed, or turned over in the night it was extremely noisy. This could easily be rectified by a new bed frame. But other than that great apartment
17/03/2023
The apartment was in an ideal location, very clean, modern, and comfortable, and had everything you needed for a nice break from home.
10/03/2023
Took a little time to get into the property was helped quickly by the owner. Nice and cosy visit on a snowy day
04/03/2023
The location was central. Aesthetically pleasing. The beds are far too creaky, we had the worst night's sleep in a long time because every time we turned over the noise was crazy. The shower still had hairs in the tray and there was also an empty crisp packet left under our bed. The staircase up to the apartment was filthy. Not impressed at all for the price we paid.
04/03/2023
The Location It was dirty , some of the furniture was damaged. The carpet was stained the walls were marked I needed to wipe some walls clean when we first arrived. It appears this apartment has been cheaply renovated and isn’t maintained to a decent standard. The entrance stair carpet was nothing short of disgusting. Very disappointed, we travel to Whitby at least twice every year and we certainly wouldn’t stay in this accommodation again.
23/02/2023
lovely great location and spacious the tv is in the wrong position
21/02/2023
16/02/2023
location communal area not clean bad first impression
31/01/2023
30/01/2023
Apartment clean Silly thing really, sofa and chair are not in a good place to watch TV, The central heating system is very noisy right next to the bed.
23/01/2023
19/01/2023
the location having to book through host and stay as they want a £250 deposit which they take a £10 non refundable administration charge or pay a non refundable damage waiver for £25
08/01/2023
Everything about the stay was great, only negative was check-in was a little late, and checkout a little early. Otherwise great
06/01/2023
good location and amenities all good and pretty clean smaller than expected, lack of storage space in both bedrooms for 2 couples, needed a good lock of paint to tidy up a bit and communal stairway was not very clean,
03/01/2023
Great location & spacious Advertised as free cancellation on booking.com but property messaged to say otherwise - brought this to their attention but no response received. Big deposit or insurance policy required to be taken out prior to arrival - not made clear upon booking. Too many messages sent after booking. Apartment smelt like wet dog slightly & not great value for money for just 4pm-10am.
30/12/2022
12/12/2022
.The apt had everything we needed. Good communication between myself and the host. Lovely clean linen and towels. Toiletries provided. Kitchen Well equipped. The location ideal to explore Whitby Nothing
06/12/2022
Really clean and great location Really bad smell throughout the apartment for the two days We were there, contacted the owner and was told to Just Air the apartment out or see if there was an air freshener (there wasn’t), we found this very unhelpful as it was December and we didn’t want to open all the doors and Windows so just had to put up with the awful smell, really disappointed as we’ve stayed with this company before and they’ve been great in the past.
06/12/2022
Location cleanliness.
28/11/2022
27/11/2022
Excellent location, lovely apartment. Good facilities. Parking arrangements but I understand the issues. Boiler in bedroom could do with some sound proofing.
23/11/2022
very clean and spacious Near all amenities The parking near the property was horrendous trying to off load bags, pram food etc
13/11/2022
10/11/2022
28/10/2022
clean, tidy and very smart nothing
23/10/2022
06/10/2022
Location is good for looking around Whitby. Eateries and shops nearby. Close to Whitby harbour, 199 steps and Abbey. Parking away from property is not ideal. Exact location of property a little difficult to find as its not clear where Hudsons Yard is in the description. We stumbled on it by accident. Clients should be told that it's actually hidden away OFF Flowergate and it would be helpful if a photograph is provided of the two shops either side of Hudsons Yard.
02/10/2022
27/09/2022
Really modern spacious and clean. Excellent location Really creaky bed!!! Noisy seagulls but not much could be done about that
19/09/2022
nice in the city center to start I was overcharged and they gave me booking.con number but booking.com said it was nothing to do with them but the property was dealing with the payments. so got in touch with host and stay company and they admitted was their mistake.entrance very dirty ,full of pigeons droppings on the front door. Apartment good and clean ,nespresso coffe machine available but not coffe pods.Got in touch with them but they couldn’t get me any….very disappointed. it wasn’t very clear where to park the car and at the end we even got a ticket.maybe something you should improve for your next customer.
17/09/2022
15/09/2022
Good location, very clean and modern , nice touch leaving milk and tea bags for when we got there Nothing
13/09/2022
The facilities and decor is modern and well located The mattresses were very soft, and due to the fact the washing machine was not plumbed in correctly (hoses were not connected) this caused a water leak which in turn tripped a fuse and the subsequent management support in rectifying this was poor. The call out plumber did not arrive after we had waited up until 12:30 am. The plumber arrived next morning was very good but surprised that he had not been contacted the previous evening as he was on call.
11/09/2022
Great modern apartment with a well-equipped kitchen in a good, central location. Spacious, nice smart modern furniture. Only one coffee pod for the Nespresso machine was a shame. We let the staff know and asked for more, but none were provided. They replied to say the would let Housekeeping know. Communal stairs on the way to the apartment were dirty.
02/09/2022
great location, lovely and clean. essentials provided. a really great find.
01/09/2022
Local to all the amenities. The position of the wall Television, not comfortable when watching at night.
27/08/2022
26/08/2022
Nice apartment good area CARPETS were a bit dirty better with hard flooring
26/08/2022
Location was ok Dirty place wasn't cleaned on arrival. Carpets filthy full of stains soon as you open the door. Wouldn't book with these ever again. Didn't even get offered a clean room. Had to wait hours and i mean hours !! to get in and all we got was £60 cleaning fee and told thats our final offer when i asked for a full refund. Discussing
15/08/2022
Location great rooms view Internet didn’t work and I had to do some work on my computer had no wifi and kids couldn’t watch any films or use there tablets
13/08/2022
the property was really perfect the property was hard to find especially as located down a one way street. parking was difficult
07/08/2022
great central location. spacious and comfortable.
03/08/2022
The location was good The parking was to far away. We stayed in apartment one which was at the bottom but we still had a flight of stairs to climb which was not specified. There was no Wi-Fi none of the codes worked.
31/07/2022
20/07/2022
Location and facilities provided Difficult to park
19/07/2022
once inside it was pleasant and clean. Hall way was dirty, carpets need cleaning and the skirting boards need a wipe they are dirty. The cooking pans are not none stick. :( Parking was a nightmare as the opposite side of the road was coned off for road works.
18/07/2022
clean, comfortable and had everything you needed n/a
16/07/2022
handy location. clean. well equipped. minor things - loo brush broken. waste bin too small.
03/07/2022
Location was spot on - Whitby is hillly so our older guest struggled a little - near to everything however. Parking wasn’t easy
01/07/2022
26/06/2022
01/06/2022
Location ok,we are okay with the bird sing overnight but not the dog bark? can’t sleep well …. Besides of noise ,everything is ok
01/06/2022
Property was clean and tidy, with everything you needed. Great location. The area at the main door into the building was filthy along with the stairs up to the apartment, really nasty smell, thick with dust, carpets filthy, not a good first impression. Outside thick with bird poo, needs a bucket of hot water and bleach every day in my opinion. Once inside the apartment it was fine.
29/05/2022
self check in. very clean, spacious, very near to all attractions. Handy online guide book. no parking near to the property, quite noisy due to proximity to a number of bars, pigeons and seagulls on the roof, people coming back to the other apartment on the communal stairs which also triggered a security light which shone through the window.
26/05/2022
Fantastic location Comfortable apartment The only problem we had was the blinds in both bedrooms let in so much light that it was hard to sleep.
19/05/2022
A hidden away central location with great amenities. Clean, well furnished, great communication and a pain free lock box for getting in, overall a really easy experience
18/05/2022
Everything. Leaving milk in the fridge was a lovely idea! :-) location was amazing, decor and cleanliness was excellent. The host was very informative. Will definitely stay again soon! :-) I still had a great sleep but if there was anything I'd improve (being picky) it would be to get a more sturdy bed frame (stayed in the bedroom furthest from the living room).
15/05/2022
Clean, modern and good location to town. Too noisy at night time
08/05/2022
Location was spot on . Very comfortable apartment . Only issue was there was a smell in the bathroom that was constant. Just the odour in the bathroom possibly drains
27/04/2022
There was nothing not to like. We stayed for 3 nights and on the second night the heating wouldn’t work. Within 30 minutes an engineer arrived and sorted it. So impressed!
20/04/2022
Beds are very comfortable Location is great Modern Great kitchen facilities Shower was excellent pressure The alley way to apartment and the door and its handle was covered in seagull poo. The stair carpet in the entrance was covered in dirt and bird feathers from the alleyway. The window in our back bedroom didn't stop the breeze blowing through. We were not sure if its double glazed because of the noise from near-by pubs and seagulls
18/04/2022
Location was excellent, free parking and very central with everything in Walking distance. Apartment was clean and really well stocked. Washing up liquid, tea towels, cloths etc which is really important for a short stay where you don’t want to have to buy loads of things. They even put a pint of milk in the fridge and ther was tea/coffee/sugar. Beds were quite squeaky! Central location means you can hear people coming home from the pub in the evening but that’s a small thing and not an issue if you’re out enjoying the evening as well.
31/03/2022
26/03/2022
Lovely and clean, modern. Fabulous location ?
20/03/2022
28/02/2022
20/02/2022
location superb, it was spotlessly clean, very warm and welcoming and also quiet. it’s a minor gripe but TV could do with being on a swivel arm so you can watch easily from the living area.
16/02/2022
Good location, good size and quite new The property wasn't clean when we arrived. So I had to spend the first evening cleaning (cleaner didn't come to rectify until the following day which was too late as I already lost time cleaning myself). The carpets have seen better days and are due a proper cleaning. Even though they charge a cleaning fee of £60 per stay, you are required to 'Please wipe down all hard surfaces with the antibacterial products provided'. As a result, the cleaning standard depends on how thorough has been the previous guest when they checked out. I wouldn't recommend for a short stay as you will have to clean on the first day... In addition, the add was misleading because even though you are provided with scratch card for parking. These are in the W zone which isn't that close and parking is very limited. Loading the car with two kids was a challenge. If you are planning to eat there, please be aware there are only 3 forks
08/02/2022
Location excellent for walking around, exploring Whitby. selection of restaurants within 5-10 mins walk. WEll equipped kitchen. Ideal for two people. Prompt help with boiler - see below. Heating - Flat at 10degreesC when we arrived at 3.30. No instructions for controlling the boiler (whole booklet about installing and maintenance) Flat only reached 16 degrees by end of first evening. O.K. after that. WIFI- Went off sometime on Saturday while we were out. Reported it first thing Sunday morning. Told we SHARED it with Apart 2. Still not solved by 3.00p.m. Sun p.m. Reported lack of wifi again and it came on later. Then tried to watch Netflix around 9.00.p.m. that evening to be told by Netflix Wifi overloaded (obviously by second apartment) so no use unless we paid. VERY DISAPPOINTING. Street Parking - Not told we would be parking some way from the apartment - ten minutes walk. Spent some time trying to find a space. Also because we were staying 3 nights and our 'voucher' only lasted for 2 we had to ring up again and ask for a second voucher for the third night. In February it was easy to park just for an hour close to the flat to unload. During summer season I think it would have been difficult . Parking arrangements were understandable because of the nature of Whitby's situation but I do think future clients need to be warned.
03/02/2022
No heating! Temp set at 15 degrees. To low for January cold on an evening
21/01/2022
Everything else Parking bit of nightmare
04/10/2021
Great location, clean and comfortable accommodation with everything we needed
26/09/2021
Great location. Clean apartment with everything you need. Would stay again
29/08/2021
Perfect location and stunning apartment! Would highly recommend and will be coming back soon!
14/05/2021
Great facilities and perfect location.
29/12/2020
Loved this apartment. Had everything you need, was spotless, location brilliant. Cannot say enough good things about this place.
15/10/2020
Very good accommodation
02/10/2020
Great place in a good location
21/09/2020
The apartment is beautiful and really well appointed, everything you need. Very clean and the beds we’re comfortable, however the apartment was very noisey. The foot traffic and night life was very loud from the bedrooms, the apartment above is also quite loud. 1st night lots of noisy drunk girls and second night a couple doing the nasty til the wee hours. Nothing the host can obviously do about the noise but perhaps we might not of booked if we had known. All in all the apartment is gorgeous and the location is top, of your looking for a restful sleep then maybe not the place.
08/09/2020
Very stylish apartment, all new fittings, ultra clean. Great location in the centre of Whitby. 100% recommended.
06/09/2020
Excellent location, very clean.
04/09/2020
The flat is very central but quiet and it was comfortable.
01/08/2020
Stunning apartment, perfect location... couldn’t have asked for more! Will Definitely be back :)
12/07/2020
Wow! Just returned from a wonderful 3 night stay in this place. The apartment is beautiful, spotless, and stylish. We instantly felt relaxed and at home. It has a really well equipped kitchen with everything we needed, the dishwasher was a bonus, and the Nespresso machine a treat. The bathroom was spotless and has a really powerful shower. And the bedrooms; stylish and so so comfortable we didn’t want to get out of bed. Checkout was really easy, we followed a few requests for Covid safety, and the parking vouchers were easy to use and we had a space really close to the flat. We really enjoyed staying here and I would highly recommend.
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