The Madison at Prospect Hill Apartments

Very modern property, clean & easy to find. Car parking available. Nicely furnished. Very comfortable. Nice touch to have tea, coffee and sugar included. Nothing.

Lovely apartment, spotless and well equipped for 2 couples. 10 minutes walk from town. Up quite a steep hill on return . Great little patio suntrap at the back to sit outside. Would definitely stay here again. Nothing really.

The beds were very uncomfortable cheap mattresses, duvets were flat need replacing, the sofa was two small, scruffy in places.

This apartment was better than we expected! Perfect for us to be able to park, facilities great and the short walk into Whitby was perfect. Would stay again.

An ideal location to explore everything that Whitby has to offer. The property was clean, tidy and an ideal size for a family of 4. It has everything you need for a comfortable, relaxing stay and I would highly recommend.

Great location, very pretty apartment and a good size for a family of 4. The double doors to the bedrooms are lovely and the outdoor seating area is a bonus for warmer months! The mattress in the master bedroom was terrible and woke up with back ache. The sofa looks very nice but it’s not a comfortable sofa where you could sit and relax to watch TV at night. The outdoor space could do with a freshen up but given the time of year we stayed it’s understandable.

Very good location & easy parking. Heating worked well. Quite small living area & kitchen. Dining table looked over side passage (no view). No welcome pack or basics (eg oil, salt, foil, kitchen towels, cling film etc) which was a shame & unusual for self catering nowadays. TV freeview couldn’t get signal so we didn’t use the TV. Had to chase up to get arrival instructions & kept getting repetitive emails from Host & Stay.

Fabulous information pack sent on text / WhatsApp with all the information you could need. Being told that early check-in would be £30.00 two hours beforehand... They didn't charge us (or haven't yet? thank you!) but still felt it was a) steep and b) very late to bring that to the party when we had enquired about early check-in days before and not been told it would come at a cost.

The mattress in the front bedroom sagged in the middle. A table lamp in the lounge area would have made it cosier. There were NO cleaning products except washing up liquid and a dishcloth - so couldn’t do a wipe around. The nespresso coffee machine was leaking. There were no facilities to recycle rubbish - surely a must these days.

Comfortable and clean modern flat in a great location. Easy to find and park.

A lovely apartment in a good location and free parking is an added bonus! There could be a few more utensils and baking trays

no breakfast included I booked the accommodation for friends and paid in full they were asked to pay a further £250 for the 2 night stay less than the price I originally paid VERY DISSAPPOINTED

Lovely well appointed apartment with parking included and short walk to town. Wifi and netflix available. Great shower. Only one hand towel. Bit dusty/cobwebs in places. Not much room for getting in and out of the shower cubicle. Plenty room once in the shower.

The house was clean but missed the final details as in both bedroom have lovely low light fixtures but both were very dusty and there were cobwebs from light fixtures to corners of rooms in both bedrooms. Nice apartment but lack of towels and only one shower gel package was disappointing .would not say book but please owner think about skirting boards etc….

Very modern with a homely feel. Spot on for our young family. A great location too! Nothing

Very clean, well kitted out, quiet and in a great location. We were particularly pleased to find the little milk sachets.

keys was in key box noisy neighbours upstairs sounded like a herd of elephants and nosiy ,plus the extra £25 we add to cough up on top of holiday price ,nice apartment but will not be rebooking again

Everything I liked it all

Great location 5 min walk from the centre. Beautifully furnished and very clean

Apartment was stunning. beautiful decor and soft furnishings throughout. couldn't fault it. Will definitely stay again.

Excellent Accommodation Stayed her previously Comfy beds There was only one toilet roll. Lack of cleaning products. Previous visits, there was plenty of dishwashing tablets etc

Very close and convenient for Whitby town centre. Easy walk (with a hill on the way back to work off the great food in town) with access to great restaurants.

The location was great for walking into Whitby. About a 15 minute walk. The apartment was very nice with quality furnishings. We stayed as a family of 4 including 2 children. There was plenty of room. We were disappointed with the cleanliness of the bathroom. It was in need of a deep clean. The bath towels were very thin and could do with replacing. The kitchen was good, it was lacking a chopping board. I have reported these things to Host & Stay.

Easy access, on site parking, comfy beds. Lounge furniture insufficient for 4 ppl, very uncomfortable chair and way too small. 1 toilet role, one very small body wash sachet for the shower, no hand wash. This was advertised as inclusive. Rear outside seating not private, grubby and covered in bird poo.

Excellent location. Parking very handy. Cleanliness could be improved.

Good parking and the location was great A very minor thing but the table and chairs in the garden were very dirty and we were unable to use them. The rear garden was very overgrown

Location good. Good bus service from town to get back up hill to property. Very comfy beds, good kitchen and bathroom. Bedroom very tight for space, didn’t rate basket in wardrobe to use as drawers. Would have preferred 2 keys to the property instead of fiddling with the key box every time.

The apartment was so clean, great parking space. There are three spaces each with the name of the apartment your in so you always have one. Easy walking distance to the harbour, restaurants, museum and gardens. We were in the madison where it got a little hot at night. No windows just large patio doors which can't be left open at night. But not a major issue.

It was good for parking and location. Very nice apartment

Clean and spacious We loved every thing about the property, we luckily got great weather so a fan might have been beneficial

Modern- clean -car parking Nothing really- could have done with a fan for each bedroom as it was hot and both rooms have patio doors so not suitable for leaving open at night or when not in the property

The property was bright clean and spacious. Excellent in every way. Parking very good and location very good

Location was a little disappointing. We had to take the car into the Town Centre car park as 3 of our party could not have managed the walk back up to the Apartment. Too late we found that there were a number of buses which went from near the Apartment down to the central area. Written instruction on the use of the TV. Possibly a second TV in the larger bedroom

although it was two bedrooms there is only one parking place . the shower tray had a big crack in it witch was in previous reviews but not fixed. and you have to pay a £200 waiver that takes 14 days to get back

Spacious, comfortable, modern, loved sitting out in the courtyard. Close to town. Easy parking. Recommend apart from the insurance ripp off Some road noises. The shower floor was cracked and leaked badly. Hated that they demanded we pay an extra £25 insurance surcharge was not mentioned at the time of booking feel slightly ripped off should be covered in booking cost. Also the TV remote needs fixing it was shock

Attractive property, easy reach to town. Cracked shower tray that management knew about which leaked serious amounts of water onto floor and a totally blocked toilet on our arrival which took 24 hours to sort. Shower tray needed replacement, as management knew, yet they thought it acceptable to still rent out the property. Had to resort to laying towels all around tray to stem water flow.

Thanks - perfect location with parking - hassle free

Location and parking Needed cleaning better

A true hidden gem, done to a high standard. A home away from home, has everything you need including a washer dryer. Private parking was a complete bonus. There’s nothing not to like about the property.

Glass shards on the floor, half a broken glass in the cupboard. I cut myself within half an hour of arriving.

Great clean and smart accommodation close to town. Great communication regarding stay details. Would stay again More tea cups needed. Shower waste water too slow running away.

Didn't have breakfast NA

Modern, clean and well equipped. Close to local supermarket and a short walk to central Whitby

Nice location , nice layout Location was good but on a busy road so we had to sleep in the rear bedroom. Unfortunately on arrival host and stay (the company used by the hosts / booking.com would not give me the access code until i made a further payment of £25 to cover insurance. Despite already confirming full payment in advance!! After a 4 hour drive i was being forced to make a further payment but was told its refundable. I'm still waiting. Despite numerous phone calls and emails nobody is calling me back or replying so I'm still chasing!! if it says host and stay DONT BOOK IT

Overall the apartment is beautiful and well stocked with everything you need for cooking in Beds are to small for 2 adults Not enough seating for 4 adults the small sofa is not comfortable to sit on Could do with a pouffet for feet

There wasn’t one thing I liked about the property. No heating and no hot water all weekend . Got moved to another apartment in the same building and there was no hot water or heating in there Same as above

Good location, clean, nicely decorated Parking was difficult when all 3 apartments were booked as you are entering the property from a main road with the dropped curb only covering part of the driveway. Pulling on to the driveway (cant reverse on as the road is to busy) meant reversing off onto a main road which was dangerous. Hot tap on sink was loose, left hand shower handle was very stiff and needed force to turn on and off (been highlighted before by other guests) bed at the front of the property was awful and we had to move to the other bed as the mattress felt very used and very uncomfortable and squeaked at the slightest movement (previous reviews have highlighted this last year). Key to the front door was difficult at times to unlock as the lock needed some wd40. The sofa looked lovely, but so uncomfortable. Kitchen was lovely but no workspace to prepare food. Also be aware that once you have paid for the property the refundable damage payment there is a deduction of £10 on return for admin

Location and parking. Excellent facilities. Well thought out. Nothing to dislike

Booked for New Year’s Eve weekend Perfect for couples as great location and good access to Whitby Everything you needed was provided,very clean beautiful property will definitely be staying again

Very modern & clean good location Front door as you could look in from outside should be frosted glass

A very nice house consisting of 3 apartments, walkable distance to the city centre, all modern and clean! Comfortable bed, good pressure in the shower, overall a wonderful experience.

Location ,standard of apartment Nothing

The shower turn on and off button is faulty

Well designed and finished, a very classy apartment. Easy to close off bedrooms from living/dining space, great shower with a LOT of pressure, every nice small outdoor deck area at the rear and quiet. Very helpful hosts, fast responses.

The apartment was pleasantly decorated, modern and very comfortable. Only a short drive from the centre. A perfect little get away for a small family. The host/management company was easily contactable and great to deal with.

The location was great, close to the town and scenic. The property wasn't very suitable for our young family. A lot of stairs and further stairs within the property. Was a bit of a safety issue for 11 month old crawler and 2 and half year old toddler. On reflection a single level property would have been perfect.

Great location. Really modern styling. Mattress in master bedroom wasn’t comfortable. Needs replacing ideally.

Absolutely nothing The fact that the hosts are robbing people blind. decent people who work hard for a living. Do not book and pay for this apartment. Because if life gets a little tramatic and it turns out you cannot go, they will rob you blind and steel your money. They wont even allow you to move the dates, telling you that they have no availability, even though they clearly do

Location. Comfort of the flat The key safe. It took about 16 attempts to get it open

Very clean and lovely layout.. private terrace and parking a bonus. Extras like ironing board, hairdryers and nespresso very good We had some problems with the shower leaking and not draining but the hosts were quick to say they would resolve

Good location, tastfull style property, and comfortable. The toilet was dirty. The tea towel was dirty. No cleaning products and no toiletries and not even hand-wash in the bathroom. We had to go out and buy these products ourselves. And clean the apartment ourselves as we didn't feel comfortable high standard of cleaning was met. Also, there was a dirty mark on the rug.

Property fitted to a good quality standard. Reasonably located for downhill walk into town centre. Poor cheap bed mattresses, noisy springs. Overgrown patio also would need decking and chairs cleaning after garden work. Dust on wardrobe top, behind and under bed. Dust on fake plants in shower room and around the flat. Leaking coffee maker, lost water on worktop overnight.

location . communication . decor parking. bed/mattress (easy fix) needs attention urgently. shower base /seal needs deep cleaning or replacing . t.v kept freezing. loss of signal .I'm not sure why? instructions for Hob could be helpful.

Great location and facilities. Property well maintained Bed in small bedroom uncomfortable

Comfortable and clean with mod cons Would have been better with 2 bathrooms and slightly nearer to the centre.

Mattress in main bedroom

Property was very modern / well decorated good location, 15 min walk to town Property was tidy but wasn’t exactly clean, we was left a drop of washing up liquid and one dishwasher tablet, no cloth to wipe sides down etc, not too sure what the £60 cleaning fee covers as the place wasn’t clean, some mould on walls too.

The size was good for 2 couples Shared bathroom

Lovely modern, boutique style apartment which was well located to local amenities.

The location, parking and the amenities. The whole apartment was lovely. The king size bed mattress needs replacing. The bed was comfortable but the springs made an awful noise when you turned or moved. Some more utensil’s would be helpful such as tongs.

Good location, close to town centre, harbour etc. The apartment is a large space with a good kitchen, a large sitting room, and a good-sized dining table. The car parking right outside is great, and the outside seating area is a nice bonus. There is no storage space in the bathroom apart from a tiny glass shelf. If you put your wash bag on here, there is nowhere to put any contents, other than the floor. There was also quite a bit of mould on the shower silicone around the bottom, and it leaked badly onto the bathroom floor. As this apartment sleeps 4, the space to store cosmetics and toiletries was an issue as anything on the floor ended up wet.

Nothing that we did not like. Thoroughly enjoyed our stay. Nothing to not like? If we are to give any constructive feedback, it would be that the front door would benefit from having some form of blind as the glass panel allowed full view of the apartment.

Lounge and small garden was good The bedrooms were very small, .no room for luggage. Would be fine for a couple, but friends sharing definitely not great for the price. The mattress needs replacing bed very noisy and uncomfortable too soft and bumpy.

Clean, well appointed accommodation in easy reach of town and with dedicated parking.

Outdoor space was dirty and unusable

Location, everything in the property except the beds The beds . Very very uncomfortable

Breakfast ? N/a Bed was a bit soft. Some instructions on how to use the hob and cooker would have been good. Email communication was a bit excessive. 11 in one day ! Otherwise it was perfect

lovely apartment, host and stay very responsive and helpful bit short on crockery

schoon en nieuw ruim en goed gelegen toilet op de badkamer een separaat toilet is beter zeker met 4 personen

really nice property in great location nothing of much importance

The apartment and furnishings were amazing. The location was perfect and an added bonus of a designated parking space.bedrooms were big and so was the bathroom. The pillows were very uncomfortable. It could benefit from extra drawers in the bedrooms and the bathroom could do with better water pressure

Beautiful & clean with great amenities. Couldn’t check in until 4pm & had to be by 10am - quite a quick turnaround

The property was very clean and beautifully decorated. Perfect amount of room for 5 people. They say that toiletries are provided, but there was only hand soap and one roll of loo roll.

Nice spacious property. Clean throughout. Bed linen & towels provided. Small selection of complimentary toiletries in the shower room. Good location to walk from, down the hill into Whitby, approx 15/20 minutes. Parking onsite is always a bonus. Would stay again. Nothing not to like really. A couple of little tips though. A wall clock in the living area would be great & also a little stool in the shower room to put clothes on whilst using the shower.

Fantastic property, great location, dedicated car park space outside the property. Nothing

Great apartment excellent facilities

The second bedroom was a very small room without a window, hence got very hot during the night Good outdoor space which unfortunately due to the adverse weather we were unable to take advantage of Location was good, great to have onsite parking

Ideal location, plenty of room, own private garden decor was lovely very enjoyable relaxing stay Nothing

The beds were very comfortable Shower grotty. Not hi end luxury as stated. No welcome pack. No curtain on the door in the living area. Sofa needs a clean. What really infuriated me was receiving 15 emails from host and stay. Completely ridiculous.

Absolutely loved the accommodation and location

It was beautiful inside well presented and located from town centre nice warm and comfortable The steps and driveway and steps going was thick with ice and was a dangerous hazard and we nearly had few accidents due to no salt or grit put down from who ever looks after the property also double bed in main bedroom was broken so we had to sleep in spare room .

it’s location was good and came with parking the bathroom needs some TLC and kitchen wasn’t very clean dirty cups and glasses in cupboards, mirrors all smeared

The location was very good. The appartment was spotless, spacious and nice decorated. We stayed for a few nights and we had everything we needed. Even coffee was left for as. We would like to come back again ?. Everything was good?

Easy walk to Whitby centre. It is up a hill so if needed can get a taxi or frequent buses up the hill. Lovely , well cared for apartment. Really enjoyed our stay.

The property is well located and a short walk into Whitby (although down a steep hill). Good parking; clean; warm (heating easy to control). The kitchen and lounge areas were comfortable and attractive. We stayed in the Madison and the bedrooms were tiny -in larger bedroom on one side there was only maybe 30cm between wall and bed, The only place for clothes storage in the main bedroom was a wardrobe with 6 hangars (for two people) and one shelf at the bottom under which was a basket which was difficult to access (because of space) - no drawers at all. The boiler is also in this room. The other bedroom is even smaller and i cannot see how two people could be accommodated in there (it only has a single wardrobe). The only place to put toileteries in the bathroom was a shelf approx 35cm x 15cm - for four people!

De ruime slaapkamers en ruime badkamer. In de woonkamer kun je niet met 4 volwassenen makkelijk op de bank zitten. Maar voor de rest was alles prima.

The decoration and overall layout of the apartment was beautiful. Everything was spotless and we were really happy to find we had everything we needed like utensils, tea, coffee, milk etc. The apartment felt like a home away from home and that’s exactly what we were looking for. Location was perfect and only a 10 minute walk right into the center and the pier. Overall, was just amazing :) The bed in the main bedroom was squeaky which did wake us up a few times in the night but because we went as a couple, we had the option to sleep in the second bedroom. Probably could do with the bed frame replacing but didn’t hinder our experience. Only other thing to touch on is that the water pressure for the hot tap in the bath wasn’t great compared to the shower and kitchen tap but again it’s just to note and didn’t worsen our time there at all.

east parking close to centre nothing

Broken step on external stairs to front door, dangerous slip hazard. Tile not fixed down! Responses to questions asked to the owners seem computer generated stock answers and didn’t address our queries while there.

Easy access, welcome pack, information folder, large beds, bed linen, WiFi , space - particularly outside space. Well signed designated parking. Quick response to problems. The shower looked good walk in and with hand held and deluge head. Unfortunately the switch button was faulty and we were unable to shower. This was partially rectified after being reported but hand set still didn’t function. Toilet seat fixings broken and seat insecure.

- Moderne Ferienwohnung. - Neue Innenausstattung. - Pkw-Stellplatz auf dem Grundstück (max. 2 Fahrzeuge). - Terrasse hinter dem Haus. - Nahe Stadtzentrum (ca. 10 min Fußweg). - Wohnküche war innen gelegen. Tageslicht kam nur durch die Haustüre rein. - Die Ferienwohnung liegt an einer stark befahrenen Straße. - Die Toilette war nicht sauber. - Das Geschirr haben wir bei Ankunft erst mal komplett in die Spülmaschine gestellt.

Property was nice & clean. There was plenty of room despite their being 5 of us in one apartment. We had an issue with a broken bed & staff were unwilling to do anything about it during our stay.

Fabulous little find

Great location to the town centre and good parking facilities directly in front of the apartment. Nice and modern and clean There was no storage even though there was plenty of space to accommodate it. The beds were very poor, lathes falling out of the bottom, has said in other reviews. Only there for 2 nights so didn’t use any of the cooking equipment.

Excellent property, finished to the hugest standard.

It’s was lovely and modern perfect location with parking a bonus

quality fitting, parking shower didn’t drain well but this didn’t in any way detract from any aspect

beautiful spacious apartment nothing

Really lovely stay in a great location with a nice outdoor hideaway

Good place to stay, good location and had all you needed

Great location and clean accommodation. The beds were comfortable but it would be helpful to split one double bed into two singles

for aperson of elderly years the chairs and bed were too low to get back out of.

Very close to city centre and all tourist attractions . Perfect that it has a parking .

Fully equipped apartment well maintained and good location Quite steep hill down into the town

Booked this for our site lads and they were more than happy with it and would stay again.

Really nice modern apartment, well kitted out, comfortable space and clean Little further away from centre than expected (uphill). Easy enough to walk down though and taxis available for return leg for few pounds.

The style of the property was exquisite. All facilities were available. Great location. Car parking was a bonus and did not move all weekend. Lovely little touches with free coffee, tea, sugar, milk etc. I am being very picky here and these did not affect our stay at all but could easily be rectified for the next customers. The slats at the bottom of the bed we’re not in properly and there were stains on the covers. Also for the style of the property the little touches such as the toilet bin and brush holder were rusty and old. Check out at 10 was a little early and another half an hour to an hour would have been nice.

Beautifully appointed apartment with everything thought about for a short stay. Perfect location and efficient communication with the owners. The mattresses in both bedrooms are very uncomfortable with cheap springs. such a shame for an expensive looking apartment and pricey stay. Outdoor lighting also couldn’t be switched off and bathroom is getting a bit grubby for the cost - the shower heads and grouting should be immaculate.

Modern and clean, comfy beds, lovely outside area. Loved the little added touches such as the tea, coffee and sugar, cleaning products and soaps in the bathroom. Great parking facilities and only a short walk to the centre of whitby. Great park at the bottom of the road for those with kids, theres a fab play area there fyi. Would definitely stay again. Honestly nothing, it was a lovely apartment, perfect for us.

Everything Nothing not to like

I booked this for my work colleagues and they spoke very highly of the accommodation and hosts, i have also re - booked it for them to stay again and will do so in the future Nothing not to like

Great place and location to be able to explore Whitby, would definitely stay again.

Location spot on very convenient for Whitby certainly would recommend to others. The walk into Whitby town is not that far but some downhill going & uphill coming back. Our 4 yr old grandchild managed it very well. Very smart & well looked after place. All very new & modern inside & a small patio with garden chairs set out at the back.

Excellant apartment this. Great off road parking included. Bonus for Whitby. Place is as advertised. Very modern. Two usable bedrooms. Modern bathroom. Smallish Garden at the back. 4 people could use though. Gets of sunshine. Good open place kitchen and living room. Not the cheapest. But you do get what you pay for. Would recommend.

Well appointed, clean apartment, with nice modern decor. A 10 min walk to the harbour, down hill, but quite a climb on the way back! Good for walking off the fish and chips! Lots of bars and restaurants in Whitby, but would book as we struggled to get tables, but I guess it was half term. The apartment has everything you would need. It was very clean and fresh for our arrival. The parking was just outside the door.

A lovely contemporary apartment very close to the centre of Whitby. We had a fabulous long weekend.

Great place to stay, really good location in Whitby, only a 10 minute walk to the centre. There’s parking right outside, which is great as not many places in Whitby have free parking. The apartment is furnished to a very high standard and it’s very clean. There were a few things I wasn’t keen on though. The mattresses I found to be quite uncomfortable. The toilet paper was quite cheap and only 2 rolls were left out for us. And if you want to do any cooking in the apartment you’ll need to bring your own cooking oil, salt, pepper and condiments as there are none.

Really amazing property, very central location and everything you need for a couple of night stay. Nicely furnished to a high standard.

Lovely property for short or long stays. Clean, comfortable and with modern decor and facilities. Short walk to the harbour and shops.

Nice place in good location and parking

Lovely overnight stay in Whitby at this beautiful apartment which is just like the photos.

Good flat in handy spot to walk into Whitby. Great walking down hill into town - not so good walking back up. Everything provided for a short break

A fantastic apartment in a great location. We had a fabulous few days enjoying true Yorkshire hospitality.

We felt the Madison apartment at Prospect Hill was pure luxury in the heart of Whitby! Furnished with high end contemporary decor, it's also spotlessly clean. The beds were luxurious and felt really comfortable. To the rear of the apartment is a leafy garden with a private decking area with table and chairs, perfect for enjoying a glass of wine on an evening before heading down into town. We parked our car in our own private off road designated parking spot on the front drive of the property. Would highly recommend to anybody looking for a luxury stay in Whitby.

Amazing apartment and fantastic location only a 5 minute walk into town!

Absolutely beautiful apartment . Immaculately clean , and in a great location . Would highly recommend and we will definitely stay here again .

Simply beautiful. I think staying at the Madison has quite possibly meant we can’t stay anywhere else. The standard of decor, cleanliness, facilities, detailing of ‘the little things that matter’, is incredible. The hosts are responsive and knowledgeable. They have thought of everything and I hope we can return very soon. This is the standard!