{"id":2068,"date":"2019-04-29T00:00:36","date_gmt":"2019-04-28T23:00:36","guid":{"rendered":"https:\/\/hostandstay.co.uk\/host\/?p=2068"},"modified":"2023-07-19T14:51:54","modified_gmt":"2023-07-19T13:51:54","slug":"guest-experience-guest-communication-and-reviews","status":"publish","type":"post","link":"https:\/\/hostandstay.co.uk\/host\/2019\/04\/29\/guest-experience-guest-communication-and-reviews\/","title":{"rendered":"Guest Experience, Guest Communication and Reviews"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>In today\u2019s digital world, users are constantly looking for social proof before making a purchase, a booking or a commitment, so consistently great reviews across multiple platforms will ensure your holiday let property is easy to find, and it will give the user that extra prompt they may need to complete their booking.<\/p>\n","protected":false},"author":2,"featured_media":2069,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-2068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-north-yorkshire","region-north-yorkshire"],"yoast_meta":null,"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Manage Your Guest Reviews &amp; 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