{"id":2098,"date":"2019-10-30T00:00:13","date_gmt":"2019-10-30T00:00:13","guid":{"rendered":"https:\/\/hostandstay.co.uk\/host\/?p=2098"},"modified":"2024-05-03T11:27:35","modified_gmt":"2024-05-03T10:27:35","slug":"how-to-deal-with-guest-reviews","status":"publish","type":"post","link":"https:\/\/hostandstay.co.uk\/host\/2019\/10\/30\/how-to-deal-with-guest-reviews\/","title":{"rendered":"How to Deal with Guest Reviews"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Guest reviews are integral. With positive feedback and glowing appraisals, your potential guests are more likely to make a booking. The number of little gold stars therefore play an important role when it comes to boosting your bookings and revenue.<\/p>\n","protected":false},"author":2,"featured_media":2099,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-2098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-north-yorkshire","region-north-yorkshire"],"yoast_meta":null,"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Deal with Guest Reviews - Host &amp; Stay Host<\/title>\n<meta name=\"description\" content=\"We understand that getting a bad review can be difficult so in today&#039;s blog post, we&#039;ve outlined our top tips on how best to respond.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostandstay.co.uk\/host\/2019\/10\/30\/how-to-deal-with-guest-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deal with Guest Reviews - Host &amp; 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