St Denys View

Good location near the city. Comfortable living space. Bed linen and towels great. The shower was powerful and the water really hot. The radiator in the hallway was not working and as it was cold outside the house didn’t warm up very well. The heating thermostat was difficult to work out and there were no obvious instructions. The bathroom was a little dated and could have done with a deep clean, although it was more dusty than dirty. The toilet seat was loose and the wrong size for the toilet. Only small issues to be honest.

This place was a home away from home - it had everything one needs (and so much more e.g. my friend said she had never used a better iron). It was beautifully decorated and super clean. However, what I loved the most was the location - just 2 min walk from the city centre and a historic pub and a great microbrewery on just a minute walk. And if this is not enough, although, it was situated in the best possible place, it was super quiet. I would also like to thank the support team who were super helpful and responded to our queries about the heating quite late in the evening which is much appreciated. All was perfect

Very clean and comfortable Insufficient summer duvets for winter temperatures

Great central location and the street parking with permit worked well. Easy walking access to York sites and city centre and also easy to drive in/out of city to the likes of the Dales or the Moors. Great to have an outside space linked to the apartment and all rooms in aldermen’s were well furnished and quality fit out of kitchen and crockery etc. all helped make for a really comfortable stay. Nothing really to dislike … quality apartment in right location and well appointed.

Really central location near all the main attractions and shops. Central location and weekend meant we had a bit of noise at night but this was expected.

Great location Lovely house Well stocked kitchen , some tea & coffee provided Outside garden is a bonus Beds comfy Lots of information about the house . We would stay here again. I did not like being told I HAD to pay for insurance before I could get the final details of how to get the keys for the property. There is no mention in any of the property information relating to the compulsory insurance you had to purchase. Yes it does mention a damage waiver where card details are normally taken in case of any damage but no compulsory insurance. Also I knew the check out time was 10 am (which is a little early) but I have never had the cleaner knocking on the door at one minute to ten to get access into the property. ( All the windows are dirty so he definitely does not clean them) Could do with some protection covers on the pillows. No hair dryer.

Loved how homely it felt and close-ish to pubs a bus stops and that we came in to tidy stay Liked mostly everything about the property not a bad word to say

Gorgeous house, beautifully furnished. very comfortable and cozy. The location was perfect. walking distance to the centre. Lots of different restaurants at the end of the street. And quirky food and coffee places in the box park opposite.

The building site is straight outside... which can't be helped. However, I made guests aware of this as I was witnessed to offensive language, of which some of it was directed at myself. Very upsetting.

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Excellent location, nice decoration 1. Big nest of spiders at the side of the twin room Cupboard.(we have a photo of that) 2. A small pan we couldn't use because of previous burned food. (We have a photo) 3. There were 2 hair dryers that were not working, as noted by a cleaner or an inspector who let you know about that on 7th of July. We had to buy our own hair dryer 4. We had to pay 35 pounds fine for parking because we were given wrong information multiple times by the staff. When you say we can contact you for any assistance, you should provide correct information and your answer shouldn't be read the on line guide! 5. There were washing tablets for dish washer not for washing machine, unless I am not aware of FINISH tablets for washing machines. 6. The 25% deposit should be mentioned at the time of booking, not afterwards, which resulted in an extra 25 pounds fee as a damage payment as the 25% deposit does not include 10 pounds administration fee.

The location was fantastic and the house was very nice. Loved having a bath. Having no hot water or heating when we arrived. Spending the first evening trying to communicate the problem to the out of hour’s team and having to sort the problem out without enough help. Other people’s comments showed this problem had occurred before. Not being warned that the property was directly opposite a building site which started work by 8 am.

Location was fantastic, everywhere within walking distance Building site opposite, very noisy in the morning

The house was clean and comfortable. It was tastefully decorated. The kitchen was very well equipped with high end appliances, utensils and dishes. Had an issue when we locked the key in the house. It was resolved, however it could have been done in a more timely manner.

Location was perfectly Just the heating regarding we had the mother in law who is elderly with underlying issues so getting the rooms warmed cup was my only complaint

Perfect central location, free local parking with permit. Clean and tidy with full facilities. Beds extremely comfortable. Such a lovely feel about the place.

The location is great for exploring York Parking was a pain

Great location and lovely bedrooms House was lovely on the whole. Toilet seat was broken.

An excellent location to explore York.

Clean comfortable and well equipped. Like a home from home and fantastic location There was nothing about this property that could be said negative.

Lovely house, brilliant location, excellent communication whenever I needed to have things clarified.

Living space, good near shops Things broken including x shower asdnd doors handle to kitchen. Parking Inconvenient booking system a nightmare and additional deposit required, could not pull blinds in bathroom

The location is great, all the major sights easily accessible on foot. Train station being only 20 minutes walk from the apartment. The beds and bedding were comfortable and a good collection of kitchen equipment made it easy to cook dinner at the apartment. The seating area outside was alright and when the sun shone we could have our morning coffee out there. Though the apartment was relatively well looked after there was a broken door handle, broken light in the kitchen. The sink faucet in the kitchen was leaking. And the outside area could've been tidied up a bit, surfaces swept and broken table removed. Upon arrival the heating did not work and in instructions we weren't told were the heat link was situated and therefore the first night went into trying to find it and then troubleshoot the thermostat. Then the day after the heating was still not working properly and the hosts wanted us to try to work it out. So quite some time went into doing that. On our third day there the hosts finally managed to get someone to come fix it so we could have a shower and do the washing up. Fortunately it wasn't cold outside and therefore ok in the apartment, just very damp as it was pouring rain and it would've been nice being able to put wet clothes and shoes on warm radiators. There are bus lines that run on the street in front of the house and for light sleepers that can be a bit difficult waking up every so often to the house shaking when the bus passes.