6 guests

3 bedrooms

4 beds

3 bathrooms

Potters Bank

in Durham

4.27

(74 Reviews)

Located in the heart of the North East, Potters Bank is a stylish home from home with Durham city centre on its doorstep. Sleeping up to 6 guests, this comfortable and spacious property is perfect for family staycations or getaways with friends. You’ll feel at home as soon as you step foot into Potters Bank. With beautiful interiors and high quality furnishings, there is a welcoming and comfortable feel throughout.

Trip Details

The Space
Head to the fully equipped kitchen and you’ll find a modern, clean space. The property also benefits from an open plan living and dining area where you can enjoy meals and relax with your loved ones.

The house boasts three spacious bedrooms. The master features a king size bed and ensuite bathroom. Ideal for family stays, the second bedroom is a double and the third is a twin.

Potters Bank has a further two bathrooms. The family bathroom is complete with a bath and overhead shower, and the second features a walk in shower.

Host & Stay are committed to our owners that their homes are protected during guest bookings. For this reason, we require all our guests to transfer a Damage Deposit (refundable, subject to an administration charge) or, to purchase an Accidental Damage Waiver which will cover you for up to £500.00 of accidental damage during your stay.

Neighborhood
Potters Bank is located in the popular city of Durham in the North East. Named ‘One of the Best Cities in the World to Visit in 2020’ by The Independent and voted ‘The Best City in the UK’ by Condé Nast’s traveller magazine readers, the beautiful city is packed with history and charm.

It has the perfect blend of medieval heritage and a modern, vibrant feel. The cobbled streets are peppered with restaurants, bars, pubs and shops. Take a leisurely stroll near the River Wear which continues on past Durham Cathedral and the 900 year old Durham Castle.

Durham Cathedral is an outstanding building originally constructed between 1093 and 1133. The Norman architecture is especially important as it is now the oldest surviving building with a stone vaulted ceiling of such a large scale. You can climb the Tower’s 325 steps for incredible views of the city and countryside. If you’re a fan of Harry Potter, head to the Chapter House where they filmed one of the Hogwarts classrooms.

Getting Around
The centre of Durham is a short ten-minute walk from Potters Bank.

Durham train station is 20-minutes away on foot so nearby towns and cities can easily be reached via rail. There’s also a taxi rank in close proximity to the train station.

There are plenty of bus routes throughout Durham. Hop on the Arriva 6 route to visit Barnard Castle or the number 22 which travels through Seaham and Sunderland.

  • Bathtub
  • Bed linens
  • Carbon monoxide detector
  • Cleaning Disinfection
  • Coffee maker
  • Cookware
  • Dishes and silverware
  • Enhanced cleaning practices
  • Essentials
  • Family/kid friendly
  • Fire extinguisher
  • First aid kit
  • Flat smooth pathway to front door
  • Free parking on premises
  • Free parking on street
  • Garden or backyard
  • Hair dryer
  • Hangers
  • Heating
  • High touch surfaces disinfected
  • Hot water
  • Internet
  • Kettle
  • Kitchen
  • Laptop friendly workspace
  • Long term stays allowed
  • Microwave
  • Oven
  • Path to entrance lit at night
  • Private entrance
  • Shampoo
  • Smoke detector
  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)
  • TV
  • Toaster
  • Towels provided
  • Washer
  • Wireless Internet

Guests have access to the full property. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.

There is free parking on the premises for one car as well as free on street parking.

Check-in: 16:00

Checkout: 10:00

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From the guestbook

4.27

(74 Reviews)

King

10/06/2024

Is spacious and you can park your rented car in front of the house. The kitchen is well equipped.<br/><br/>During my stay, the temperature of Durham is between 8 degrees to 13 degrees celsius. The heater of the water tank is not turned on, the heater of the rooms is also not turned on. I've to call them and luckily, the host, Charlie and the team are very responsive to resolve the matters. Pls provide more shampoo and shower gels and toilet paper too.

Sheehan

18/04/2024

Our stay at Potters Bank was great. The Airbnb was exactly as advertised with really easy access/check in, very clean, spacious, and walkable to the downtown core. The host was responsive and provided clear instructions prior to check in. Overall great stay and would stay again if visiting Durham!

Jeremy

11/04/2024

We enjoyed a 3 night stay at this property. We chose it for the walk through the woods to get to Durham centre and were not disappointed. A very clean and comfortable house once we'd turned the heating down on arrival. Quiet and convenient location. We messaged the maintenance company privately about a couple on minor maintenance issues with door handles and a few non-essential utensils that would benefit the kitchen. Yes we would certainly recommend staying here.

Loren

28/03/2024

A good property in a good location. But beware their additional security deposit requirements!<br/>They do list the additional fee under their "House Rules" but it still stung and caught us by surprise as they force you to use their deposit service, which is either £25 non-refundable or £250 with £10 of that amount as a non-refundable admin fee. Both feel very cheeky and had I spotted the fee under House Rules to begin with I would have avoided the property on principle.

Susanna

25/02/2024

Great place to stay! Only thing to note is the downstairs bedroom was freezing and upstairs was roasting, apart from that was great!

Anson

21/02/2024

It was a great stay with Stay here. The owner was really nice and responsible. The kitchen is fully equipped and spacious for a four-person family. Will definitely come back if I come to Durham again!

Laura

19/01/2024

Good location, spacious. Beds were very comfortable. Everyone slept great apart from the person in the downstairs bedroom.<br/><br/>Dining table was not clean and sticky when we arrived. Downstairs bedroom kept lighting up every hour in the night waking me up with what I can only assume is a security light in the corner. <br/>Even after multiple attempts, none of us could connect to wifi throughout the stay and the 4G connection was very poor

Florian

12/01/2024

Modern ausgestattes Haus mit allem was man braucht. Komplett ausgestatte Küche von Messern, über Töpfe, Pfannen und reichlich Besteck. Backofen und Mikrowelle ebenfalls vor Ort.<br/><br/>Die Lage des Hause ist wenn man nicht motorisiert ist zu Fu? aus der Innenstadt beschwerlich da bergauf. Wenn dann noch Gepäck dabei ist … aber ein Uber kostet ca. 6-8£ .<br/>Wäre kein Ausschlusskriterium das Objekt nicht nochmal zu mieten.

Robert

02/01/2024

Location was excellent property was clean and tidy<br/>and with in easy walk to town centre<br/><br/>Heating Thermostat wasn't working and property was vary hot. Was only able to get one channel on TV

Walsh

05/11/2023

Modern, clean, comfortable, good location and a lovely quiet area. Very nicely decorated and well stocked. The beds were so comfortable. Would definitely recommend to others. It was handy to pick up the keys from the safe box and not feel like we were holding someone to a certain time to meet us.<br/><br/>The temperature regulation on the shower in the main bedroom ensuite is broken, so we were unable to use it as the water was too hot. The other two showers were great though.

Fabien

03/11/2023

Clean and comfortable<br/><br/>The front door look is not secure.

Margaret

01/11/2023

Very nice townhouse with a great kitchen.<br/><br/>A few loose knobs need tweaking and shorter screws on the wardrobe (they were poking out. Potholders needed in the kitchen. Otherwise great

Sara

17/10/2023

Caryn

29/09/2023

Lovely location and place to stay to explore the surrounding areas.

Audrey

24/09/2023

Maureen

17/09/2023

NA<br/><br/>The shower in the upstairs shower room had a faulty tap and we couldn't use the shower.

Roger

28/08/2023

Spacious, clean and modern townhouse, with good facilities, very near to Ustinov College. The woodland walk from the house into the city centre is beautiful but takes about 30 minutes and is very steep. A torch is essential at night.

Cristian

14/07/2023

Our colleagues had a great stay at the property. <br/>Thank you

Anonymous

02/07/2023

Clean, spacious and modern, great kitchen/bathroom facilities<br/><br/>Maybe just instructions on how to turn the heating down as it was very warm, but that’s just me being picky :)

Mark

01/07/2023

Location was excellent, very easy to walk into the centre

Rachel

06/06/2023

location and modern, tasteful<br/><br/>The ground floor was unclean, smelly and things broken in downstairs bathroom. The thermostat and oven didn’t work properly.

Catherine

23/05/2023

Lovely house, great base for visiting Durham.

Clare

20/05/2023

beautifully decorated and clean<br/><br/>nothing

Margaret

13/05/2023

John

03/05/2023

Clean and very quiet. Close to town via car or walking paths. Parking at Prince Bishops Car Park is reasonable and very close to downtown. I would rent it again if in the area. <br/>Our favorite restaurant in Durham was Riverview Kitchen for breakfast or lunch. <br/>Grocery and restaurant deliveries are available here via Uber Eats and similar services.<br/><br/>The online guest instructions said "thermostat on wall." We think the regular thermostat shown in the Booking.com living/dining room picture above the wall phone was replaced by a non-descript wireless device but had no remote control. We hunted for three days and found an un-labelled device in the laundry room that turned on the heat. There was still no way to set the temperature. So we turned on the heat, it got hot, then we turned it off to keep the temperature reasonable. On the other hand, the separate hot water was scalding hot, so be careful. <br/>The online instructions for the garbage pickup schedule were useless. We eventually searched the internet to find out the pickup day from the town website. <br/>Nearly all furniture, dining items and even the kitchen cabinets are sourced from Ikea. Fortunately we found an Allen wrench in a kitchen drawer as we needed to tighten some of the loose Ikea bolts in the dining chairs. <br/>The place is new and clean, and its great to have a parking space, but don't expect the character normally associated with a rental home that is used by long term owners. No shelves full of books to read for example. <br/>Host and Stay, the property managers, can be difficult to reach. Unfortunately like many organizations these days, you can't get contact information for a specific person who is local and knows the property details. They operate more like an online call center. By way of example, I wanted more information about the garbage pickup day mentioned earlier. I asked via their customer service email and they cut and pasted the online "guest book" information I already had. Soo annoying!! <br/>I also got three separate email requests from Host and Stay for a damage waiver or security deposit even after I had paid the damage waiver and received a receipt from Superhog, the group Host and Stay uses to collect such fees.

Daniel

20/02/2023

Really happy with the house and location. Very helpful but also hands-off which was great. Would recommend.

Lisa

17/02/2023

modern comfortable property in good quiet location (we enjoyed the mile walk into Durham)<br/><br/>the WiFi was poor and there were no instructions for the boiler! I could not locate a thermostat or a timer to ensure efficient usage.<br/>Host & Stay also took payment on arrival when I’d already paid in full, meaning I went overdrawn so had to sort out on first day of holiday - not ideal.

Michael

10/02/2023

Spacious accommodation, equipped with everything you need. Safe surroundings with a 20 minute walk to the center of town

Hannah

15/01/2023

We encountered several problems during our stay including a faulty boiler and/ or thermostat- no heating/ no hot water on arrival and then after reporting this a fix that meant we weren’t able to turn either off. I reported this but no one came out to fix the issue. The noise coming from the boiler (which could be heard outside of the property) paired with a faulty sensor in the downstairs bedroom blaring an intermittent light made this bedroom inhabitable. Also encountered power cuts due to leak and water coming through the ceiling. Fridge stank and facilities not as described. Have reported all of this and been offered- £49 by way of compensation. Insulting. £8pp compensation for all that!? Would not recommend.

Suk

14/01/2023

The size of the property is very good, with one bedroom, one small bathroom and one laundry room (plus a backyard) on the ground floor. The kitchen (with a small breakfast bar desk), a good-sized living room and dining table are located on the 1st floor. Another twin-bedded bedroom and a bathroom are located on the 2nd floor. On this same 2nd floor, there is one big master suite bedroom with a bathroom. The furniture is modernized and comfortable. However, closets are either absent or in short in the 2 bedrooms, except that the master bedroom has a big closet. <br/>The kitchen is also very well-equipped, with oven, dishwasher, microwave, kettle and coffee making machine. Coffee is good too.<br/><br/>The location is a big headache to those who do not drive. Walking to the city centre is via some rural muddy roads and it takes about 25 minutes. Walking back from city centre after sunset during winter is almost impossible since there is no light at all for some of the muddy roads, and it is upslope most of the time. Taking Uber from city centre costs about GBP9.

Jill

30/12/2022

This is a great location walkable to all that Durham has to offer. The house is compact, clean and well-equipped. The host was responsive and proactive in communication. There's a great pub just a short walk away and it's an easy walk into the centre of Durham along the river. The area is quiet and peaceful and it was easy to get out into the beautiful County Durham countryside. A perfect spot whether you're traveling on business or on holiday.

Marie

03/12/2022

close to the town and very comfortable<br/><br/>it was too hot and we could find the thermostat to turn down the heating

Dawn

02/12/2022

Property is lovley<br/><br/>No heating in the middle of winter no WiFi and had to move out have requested a refund v

Fiona

03/11/2022

it was clean<br/>nice set up of furniture <br/>all the white goods, cooker were available, clean, instructions to hand <br/>beds comfy <br/>good power shower <br/>plenty towels <br/>good location on the town path walks route <br/>Netflix available<br/><br/>the general TV channels showed ‘no signal’ <br/>There wasn’t a basics cupboard with eg salt & pepper, cooking oil, cling film <br/>the towel ring in the downstairs loo wasn’t fixed to wall properly <br/>there was a note about recycling but no blue wheely bin in garden to put it out. 3 bin set up in kitchen all had a black bin liner in (not recyclable) therefore unsure where to put recycling.

Judith

18/10/2022

Warm cosy property, outside of Durham city in a quiet location.

Robert

03/10/2022

Nice property. 20 min walk to town.

Grant

29/09/2022

the property was in a great location, very quiet but near to the centre. it was immaculate in every way and had everything you could need.<br/><br/>leaving it!

Emma

25/09/2022

Clean home, own parking, close to the colleges on the hill.

Muaddi

01/09/2022

Muaddi

01/09/2022

Mark

22/08/2022

light & bright<br/><br/>on an estate - garden was small and overlooked

Sarah

19/07/2022

My family enjoyed our stay very much! The house was comfortable, clean, and in a convenient location.

Wendy

11/07/2022

Plenty of seating in the living room. A bathroom for each bedroom. Parking at the property.<br/><br/>Ground floor bedroom too small for the double bed. Only 5 mugs. Garden is uninviting.

Graham

08/07/2022

Great house and location

Brian

29/06/2022

Lee

28/06/2022

Loved the layout. 3 floors, connected by small, easy to ascend, staircases. The kitchen was one of my favorite places on our 4 week trip. I loved how it was a separate room of its own, and one door down from the room that was a cozy living room and fining room. All were spacious and well equipped, beautiful and cozy. Our teen got the first floor to herself. A small bedroom with full bed and desk, plus bath. Laundry room was there too. Kitchen living room and dining on middle floor. Two bedrooms and 2 bath on top. All the beds were so comfortable with great bedding. <br/>Sainsbury local grocery was .7 miles away down a beautiful connection of footpaths. We used uber to get to events at Durham University and to the castle and city center.

Chai

23/06/2022

Katharine

17/06/2022

This home is located in a convenient spot for visiting Durham and surrounding areas. There are lots of nice footpaths for walks nearby. The ground-floor bedroom is small and may be most suitable for one person. The kitchen was easy to use.

Lexi

05/06/2022

This home in Durham had three rooms and three bathrooms which was perfect for spreading out. Located close to some nice public walks with views of the Cathedral and not too far from downtown!

Teggart

30/04/2022

Loved the space , the fact that there was a bathroom for each bedroom, the location.<br/><br/>Lack of information on both the area and the house itself.

Leonie

29/04/2022

Not enough wine glasses or coffee mugs

John

25/04/2022

The location was perfect for our requirements, hence the reason for booking it<br/><br/>We had no central heating for the first 26 hours of our stay. The electric fire, in the lounge, didn't work. Rickety furniture. Badly fitted bathroom fittings. No storage facilities in one of the double bedrooms. On the whole, the property was poorly maintained

Mark

01/03/2022

Location, safe area<br/><br/>Bathroom taps are plumbed incorrectly

Carol

03/02/2022

Quiet location despite being close to student accommodation. A little bit if a walk to the centre but pleasant and mostly downhill. Would recommend a taxi back home ?<br/><br/>Downstairs (ground floor) was cold compared to rest of the house, so a bit cold in the morning/ evening getting up and ready for bed. Once in bed, it was cosy. <br/> <br/>Fridge/freezer a bit small for property of that size. If staying for a week it could be an issue. <br/> <br/>Nowhere to store clothes in ground floor bedroom so living out of bag. Again, if only a couple of nights or if only 1 person using the room it's not much of an issue, but a longer stay, or 2 persons sharing the room would be an issue.

Tina

06/01/2022

Everything you needed was there well equipped house<br/><br/>Creaky floorboards

Mary

25/12/2021

Well maintained, very comfortable and well equipped<br/><br/>We couldn’t find the recycling bin!

Roy

15/12/2021

The grill pan wasn't clean on arrival. No outdoor recycling bin though we seem to have been unlucky here because the bin had mysteriously disappeared!!

Maureen

03/12/2021

Cath

27/10/2021

Property was lovely in all ways, a real home from home.<br/><br/>It was a 20 minute walk into Durham which was lovely going but quite hilly on the way back. This was fine for us though.

David

24/10/2021

One of the double bedrooms is extremely small. Not really a double room.<br/><br/>Very comfortable living room and dining area. Very quiet location while very close to walk into the centre of town. Very clean. Communication and check in arrangements very good.

Caroline

23/10/2021

Angela

11/10/2021

Free WiFi, Netflix on tv etc house was modern, comfortable,clean, beds comfy, lots of space, 3 bathrooms, big dining table, we all thought it was great !<br/><br/>Would of liked a information pack with taxi numbers , best places to eat etc and explanation of recycling bins as we didn’t know which bin was for general waste paper or plastic/glass in back garden. The recycling bins in kitchen in an awkward place behind the door.

Sue

06/10/2021

Helen

04/10/2021

Great place to stay with a group of friends! 15 minute walk into city centre. Lovely Italian restaurant & a good pub only 10 mins walk away.

Allison

22/09/2021

The location easy walk into Durham, parking<br/><br/>No cleaning products, cloths or washing up liquid.

Donna

20/09/2021

Very clean, easy to access using key safe. Quiet neighbourhood but only 20 minutes walk from the centre of Durham. Every bedroom had a bathroom.<br/><br/>The only very minor niggle is that the property didn't have a re-cycling wheelie bin so we had to put all our bottles, cans etc into the landfill bin

Iain

30/07/2021

Lovely place. Very clean, smart and modern. Close to city for walks. We walked in to the city and cathedral then took a taxi back as the climb was steep!!

Kelly

26/07/2021

Patsy

11/07/2021

The house was so clean and well appointed. There were 3 of us and we loved the fact that we had 3 bedrooms and 3 bathrooms. We would definitely stay there again.

Bridget

04/07/2021

Very clean; comfy beds, plenty of hot water, on site parking, walkable into town (though a bit of a drag back up the hill), nice Italian restaurant and pub in Neville's Cross, 5 min walk. Quiet.<br/><br/>Storage cupboards above sinks in bathrooms and kitchen units were a hazard to anyone above about 5ft 5 tall. Sinks so small, had to duck under cupboard to wash/clean teeth etc<br/>One small fridge with tiny freezer compartment was totally inadequate for catering for a family of five. <br/>No garden furniture to enable you to use the outdoor space. <br/>No clothes storage in downstairs bedroom.

Cheryl

27/06/2021

A very modern, clean house. We had a lovely comfortable stay at Potters Bank and would recommend to my family and friends.<br/><br/>Although the property has a garden, there was not any garden furniture to sit on. It was a lovely weekend and would have been ideal to sit outside in the garden.

Judith

10/06/2021

Beautiful, well appointed, clean home, 10-15 minutes walk into Durham but steep on way back. Bring supplies as no easy access to shop. Coffee machine so bring pods.

Virginia

03/05/2021

Great place to stay. Incredibly clean, beautifully decorated and well equipped.

Mark

08/04/2021

Great house with all the amenities you need. In a perfect location with good access routes into the city centre.

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