Diamond One

Really nice and well appointed ground floor flat. Spacious, warm & comfortable, and with everything we needed.= including a great location in the heart of the town. Parking can get a little tight at peak times but to be fair you wouldn't ever fail to get parking in the general area.

We had a great time. Definitely recommend

Well maintained and clean rooms. Bit of confusion over the booking in form online so didn't get the key collection email in time so had to call but staff were friendly and very helpful so not an issue.

The flat was lovely & clean. Everything we needed & milk in the fridge was a lovely touch. Fantastic location for the beach & nice quiet street, close to all amenities with free parking outside the property, which was great. Ate out locally, lots of lovely bars & restaurants close by & the majority are dog friendly, also had a couple of takeaways, also very good, especially the Indian at the top of the road.. Beds were really comfy, hot shower & very homely, lots of space. All in all, a great place to stay. Couple of little points that are more for the host, rather than complaints. The plug in air freshness was so strong we had to open all doors & windows to get the smell out, a nice thought to have the house smelling nice, but these things are just so overpowering. Only one side of the toaster worked, not a big deal, but just so the host knows. Couldn't work out the tv & what we could watch/which of the 3 controls did what, an instruction sheet for oldish people like me might be good. As I say, not complaints at all, just observations, didn't change our view of a lovely place to stay.

Great location able to walk to the beach . Very quiet, no problem getting a parking space . Supermarket at top of the road , quite a few bars and takeaways a few minutes walk . Accommodation was bigger then expected and well equipped

Flat was very clean and comfortable. Oven was a bit awkward

Really nice and clean apartment with good facilities in good position. Comfortable lounge. Our stay was spoilt by the unbelievably uncomfortable bed. It was a small double, but you could feel the springs coming through the hard mattress. My wife went and slept in the lounge. We made an official complaint and the landlord - while he responded quickly - just brought a 'mattress topper' just a few mm thick; probs cost him £3.99 at B&M - unbelievable! This is the 2nd day of our 5-day stay after one night. We requested a 50% refund and we would leave that day and not leave a review. His response: 'Sorry, can't do that, it's the height of the season'. I honestly don't get it? Why can't business owners invest in their clients? A good Mattress Topper would have cost £60-£70 tops (excuse the pun) and a happy client who would definitely return. Staggers the imagination to be honest :( Finally; it was a 15yr old TV according to the model number - how much does a reasonably-priced smart TV cost these days?

Great apartment very central for Saltburn Nothing

A brilliant place to stay, super close to the town centre and the beach.

Good

Ideally placed between the shops and sea front. Equipped with everything needed. Access to or additional spare keys.

Comfortable, well placed for amenities, had outside space. No, was tricky parking over the weekend due to lovely weather and cycle race!

Everything I needed and location I need a good light to read and found positioning lamp not ideal

Location was good. No mattress protectors on beds, not good, Drawers needed in bedrooms. More hand towels needed.

Absolutely disgusting! Totally not as described. No luxurious velvet sofa or luxurious bedding etc. The furnishings were cheap and grubby and the sofa was so worn on one side that there were lumps in the west seat cushions. The whole place absolutely stank and we could not stay there. What was meant to be a relaxing weekend away turned into a nightmare for us. We arrived late in the afternoon on a Friday as we were not able to check in until 4pm. Host and Stay refused to help us and would not find us more suitable accommodation or give us a refund so we could find somewhere else to stay. They offered us a reclean but I’m not sure how that was meant to help us? We have submitted a formal complaint but this still has not been acknowledged or answered! This cost us nearly £500 for the weekend which we had saved for. We will be taking this to Trading Standards as they are now ignoring us. Avoid and book somewhere else!

The apartment was excellent. Super clean and tidy. The apartment was just as described. Great location for the town and the sea front. Really enjoyed our stay and we will definitely come back.

We loved our stay here. The property was cleaned, well maintained and equipped and beautifully located - a gorgeous gentrified street near to the beach and all amenities. Communication from the property owner and manager was timely and helpful. We will definitely recommend and return when time alows. Suggestions to make the stay absolutely perfect would be to increase drawer storage space in bedrooms and towel drying space in bathrooms. The lounge sofas were disappointing - uncomfortable and small - this wasn't really a problem for a summer stay as we were out and about so much, but would be a drawback for an out of season stay (which we would like to book at some point) where home chilling out would be more important. The lounge could easily accommodate large comfy sofas. But I don't want these comments to taint my positive view on this property - 9.9/10, thank you!!

Excellent apartment not far from the sea front. The main problem is parking. Although the write up says there is free parking - it depends on whether there is room! We found it extremely difficult to park if we used our car. The shower in the apartment could do with a non- slip shower mat and the larger settee in the living room needs updating as it is uncomfortable in the middle. Unfortunately due to covid the lift down to the lower promenade wasn't working, which was disappointing as my husband is disabled so we had to walk down then back up the bank (very steep) to the upper promenade. There are buses however but you need a timetable. The nearest supermarket is Sainsbury's just a few minutes walk up the road, where you also find the railway station. This is convenient for visiting York or Middlesborough. The upper promenade is a lovely place to walk and there are plenty of seats to sit on and enjoy the view.