Brooklands Timeless

The apartment was lovely, just like the photos that sold it to me.<br/>Lovely quite area,convenient for beach, shops,bus route. <br/>Very clean and comfortable, just perfect for our needs.<br/>Love the melted clocks!<br/><br/>Coming home!

Facilities and location

self catering

Would definitely stay there again! Amazing location, close to amenities, beautiful flat with everything you could need available!

Great location<br/><br/>Nothing we didn’t like

Great apartment and locality.<br/>Shower over bath wasn't good for us. A handrail would be good. My brother couldn't manage to get into bath, so didn't shower for 3 days. We're both late 70's with a few health set backs which doesn't prevent us from normally getting around and having a good time.<br/><br/>The shower over the bath.<br/>Constant barrage of emails and texts, even when we were at the property.<br/>Simple things I wanted to know, not easy to find out. Never managed to get through to talk to someone on phone.<br/>Never once had one on one contact!

Great stay great location for Scarborough and other near seaside towns

Well located and had everything we needed for our stay.<br/><br/>Could have done with more toilet roll! Didn’t sleep well due to the pillows being so soft, but personal preference.

Good location, comfortable well furnished property<br/><br/>Bathroom floor tiles were cracked and parts of the property could have been cleaner.

Excellent Location: The apartment is superbly located, with the town and beach just a short walk away. This made it easy to enjoy local attractions and amenities without needing to travel far. <br/> <br/>Well-Equipped Kitchen: The kitchen was fully stocked with all the necessary appliances and utensils, making it convenient to prepare meals during our stay. <br/> <br/>Parking Passes Provided: Although street parking is restricted, the host provided parking passes and clear instructions, which was very helpful and alleviated any parking concerns. <br/> <br/>Nice Decor and Relaxing Atmosphere: The apartment is tastefully decorated and has a cozy, relaxing ambiance that made it a pleasant place to unwind after a day of exploring. <br/> <br/>Easy Check-In: The check-in process was hassle-free, thanks to the lockbox system. This allowed for flexible arrival times and added convenience. <br/> <br/>While the apartment has a lot of potential due to its excellent location, well-equipped kitchen, and pleasant decor, the lack of basic supplies, cleanliness issues, poor Wi-Fi, and unresponsive support detract significantly from the overall experience. With some improvements in these areas, this could be an ideal place to stay.<br/><br/>Unresponsive Support: Despite instructions to contact support via phone or email, we received no response after leaving three messages and sending emails. This lack of communication was disappointing and left us feeling unsupported during our stay. <br/> <br/>Lack of Essential Supplies: There were no toilet rolls or bin liners in the bathroom, and no kitchen roll provided. Guests need to bring their own, which was inconvenient. <br/> <br/>Poor Wi-Fi Quality: The Wi-Fi connection was unreliable and frequently dropped, which was frustrating and made it difficult to stay connected. <br/> <br/>Cleanliness Issues: The cleanliness of the apartment was below expectations. The floors appeared only half-cleaned, and the vacuum was left in pieces and charging in the living room. Additionally, the dining room seats had remnants of food from the previous guests, and there was a strong cooking odor lingering in the apartment.

Great, clean comfy apartment.

Enjoyable, relaxing, lovely apartment.

Quiet location<br/><br/>Nothing

Home from home very clean and tidy.<br/><br/>Nothing at all it was lovely

Very good

This is a little gem. It as the waw factor. It's clean and as more than you need .peaceful and is in walking distance to town can't wait go back.<br/><br/>Nothing at all

The apartment was finished to a high standard. It had everything we needed and more besides. The location was ideal on the south cliff yet very quiet. We were able to walk into town or down to the beach so hardly needed to use the car. We were able to park outside using the permit provided. Although it was cold inside when we arrived, the heating was easy to control and soon got warm. We would definitely recommend this apartment to family and friends.<br/><br/>The key safe was a little awkward as it was very low. One bedroom is down two steps which could be difficult for anyone with mobility issues

Great location<br/>Clean and well equipped<br/><br/>Uncomfortable settee very minor but would prefer two separate sofas when spending a week or so there!<br/>Would benefit from a handrail on the few steps to the main bedroom for disabled person.

Wonderful, will book again.

Well positioned and well appointed- everything you need. Clean comfortable and stylish<br/><br/>We had heavy rain on the last night and a dripping gutter outside the window kept us awake

Super Lage, toller Ausblick und hervorragender Service von host&stay.

Excellent location, beautifully decorated apartment<br/><br/>Late check in time and early check out time.

beautiful apartment. Greatlocation. lovely beds and decor. highly recommend will definitely be back

Lovely apartment with everything we could need for a break. Made us feel right at home after a long drive down we settled in right away. Amazing views of the sunrise and the sea. Refreshing and just what we needed!

The apartment was beautifully decorated and furnished to a very high standard. It was meticulously clean and comfortable.<br/><br/>There was nothing to find fault with.

location was perfect. clean spacious and facilities were amazing.<br/><br/>the only let down was no scratch card for parking ,which we were told would be left for us on arrival. we tried to ring owners but no reply. we were on hold so long when trying to ring host and stay that we just found alternative parking. a bit inconvenient but still enjoyed and would book again.

this is a lovely apartment, clean and spacious. <br/>There was no hot water when we arrived. We had to study the file to find <br/>out how to get some. <br/>It states free parking but this wasn't case. There was no parking scratch card provided so we had to park a way away from the apartment. One was finally brought for us but it was the night before we left and they didn't tell us where it was. Very poor communication. <br/>I wouldn't stay here again.