Othala @ The Merchants Quarters

Scarborough

4.57

(220 Reviews)

4 guests

2 bedrooms

3 beds

1 bathroom

Property Overview

Nestled in the centre of Scarborough, Othala @ The Merchants Quarters is a stylish apartment sleeping four guests. The ideal retreat for families or friends, this two-bedroom holiday home is a great base for exploring Scarborough and the rest of the North Yorkshire coast. Featuring exposed brick walls, comfortable furnishings and modern designs, Othala @ The Merchants Quarters has stunning interiors throughout.

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Property Details

The Space
The apartment boasts a spacious open plan living and dining area where you can relax with your loved ones. Featuring a comfy leather sofa and large flat screen TV, it’s the perfect spot to unwind during your stay.

Head to the kitchen and you’ll find a stylish space which is fully equipped with modern appliances. Shaker in style, the traditional kitchen works beautifully with the exposed brickwork and beams.

Othala @ The Merchants Quarters has two bedrooms including a double and a twin. Both rooms have premium bed linens and plush bedding to ensure you have the best sleep possible. The family bathroom boasts a large walk in shower, WC, vanity unit and basin.

When staying at The Merchants Quarters, you’ll have access to a lovely roof terrace with outdoor seating. The perfect place to relax, you can retreat here and enjoy the stunning views.

Host & Stay are committed to our owners that their homes are protected during guest bookings. For this reason, we require all our guests to transfer a Damage Deposit (refundable, subject to an administration charge) or, to purchase an Accidental Damage Waiver which will cover you for up to £500.00 of accidental damage during your stay.

Neighborhood
There are a number of beaches for you to choose from in Scarborough. The popular South Bay is a sun trap and close to the hustle and bustle of the town centre. North Bay has been accredited with Blue Flag status meaning it’s one of the best beaches in Europe!

Ideal for all weathers, there are lots of indoor attractions in Scarborough for the whole family. Head to Sea Life Sanctuary to see seals, penguins, sharks, turtles and more, or Scarborough Castle to explore its 3000 year history. If it’s outdoor fun you’re looking for, The Open Air Theatre is a popular spot for locals and tourists alike, here you can see amazing bands, singers and comedians. The Sky Trail Adventure and Peasholm Park is perfect for all ages.

We highly recommend booking a seat at the famous Stephen Joseph Theatre to experience some first-class drama, music, films and comedy or make a splash at the Alpamare water park with outdoor pools, a wave machine and exhilarating state-of-the-art water rides.

Getting Around
Scarborough is within a 1 hours’ drive time of Whitby, Staithes, Whitby, Robin Hood’s Bay and Filey.

Scarborough Train Station is a short 10 minute walk away and has routes to Filey, Bridlington, Liverpool and Sheffield.

There are plenty of bus routes throughout Scarborough. Hop on the 12 route and you can visit neighbouring seaside spots of Filey and Bridlington. The X93 travels through to Middlesbrough with drop offs in Robin Hood’s Bay and Whitby.

  • Bed linens
  • Carbon monoxide detector
  • Cleaning Disinfection
  • Coffee maker
  • Cookware
  • Dishes and silverware
  • Dryer
  • Enhanced cleaning practices
  • Essentials
  • Family/kid friendly
  • First aid kit
  • Free parking on premises
  • Hair dryer
  • Hangers
  • Heating
  • High touch surfaces disinfected
  • Hot water
  • Iron
  • Kettle
  • Kitchen
  • Laptop friendly workspace
  • Microwave
  • Oven
  • Pack ’n Play/travel crib
  • Paid parking off premises
  • Path to entrance lit at night
  • Refrigerator
  • Smoke detector
  • Stove
  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)
  • TV
  • Toaster
  • Towels provided
  • Town
  • Washer
  • Wireless Internet

Guests have access to the full apartment. The keys to the property are accessed via a secure key safe and full details will be provided shortly before your arrival date.

There is a public car park across the road - charges may apply.

The Merchants Quarters is home to three separate apartments with a maximum capacity of 12. If you are looking for a stay for a large group, there are often opportunities to rent all three apartments together. Please send us an email with your preferred dates for availability and prices.

Check-in: 16:00

Checkout: 10:00

Guest Reviews

4.57

(220 Reviews)

Glenn

17/06/2024

More seating space only 1 2 seater settee for 4 adults

Lucia

16/06/2024

Absolutely stunning property, we’ve booked again it’s so nice , done to a high standard<br/><br/>No cutlery and I did phone to tell them , has literally everything else

David

16/06/2024

Good location<br/><br/>Check in far too late with 2 small children as nowhere to leave bags , had to park car a mile away due to busy weekend and no availability for parking close by , check out far too early , basically paying a days stay when you can’t access the property

Craig

03/06/2024

What can I say about this property? absolutely beautiful apartment, with a stunning rooftop garden, in a great location!

Anthony

02/06/2024

the key safes are by the door, add the code wave the fob over the sensor, that gets you inside then use the key for your allocated room<br/><br/>seagulls were loud but would stop here again for sure

Julian

02/06/2024

Katie

01/06/2024

Location, modern finish, comfortable, lots of essentials provided.<br/><br/>Location - sometimes it was loud outside

Sarah

30/05/2024

A lovely place in a great location. The apartment is really well fitted. Only 3 of us stayed - maybe bit too cosy for 4 (small settee, small table). The top terrace is brilliant. We enjoyed fish & chips from over the road and it was great, especially the scraps!<br/><br/>Seagulls are a bit loud!!

Daniel

28/05/2024

Lovely place putty about the parking but didn’t effect us seagulls noise but expected lovely flat

Jonathan

27/05/2024

The TVs were not great. Very slow loading youtube applications for my baby, and rhe living room tv had to get turned off at the wall every now and then for it to work

David

13/05/2024

Jane

06/05/2024

Lovely time had by all the family. Literally have the beach on ur doorstep.. The location is idyllic, looking out into the harbour.<br/>The only downside is that there is no parking on site as stated in the description. Local car parks are chargeable between the hrs of 9am & 6pm.

Alan

08/04/2024

Andrea

04/04/2024

Stayed here before and location is fantastic<br/><br/>Wish both rooms had double beds but not a big problem and wouldn’t put me off staying as both times we’ve stayed it was 2 couples .

Adrian

04/04/2024

Fantastic apartment, great quality everything, really lovely (fabulous bathroom) loved the roof top garden. Lovely sea views in the heart of the beach front.<br/>Only very minor negatives were the hidden costs, cleaning, parking and insurance. Although reasonable it would have helped knowing these up front.

James

02/04/2024

Great location, easily accessed with clear instructions. Property was a great size, had all the amenities we needed. Had a great nights sleep, apartment was quiet and comfortable.<br/><br/>N/a

Victoria

04/02/2024

We've stayed here before but on a lower floor so we knew what to expect. It's a lovely apartment in a great location ?<br/><br/>The stairs !!!lol. Last year we'd stayed on the first floor so it wasn't too bad but the stairs are tiring when you are carrying in bags. But it wouldn't put us off staying again but on the first floor and the roof Terrace is worth the stair climb.

Debbie

03/01/2024

Modern apartment<br/><br/>Location- on busy road so noisy <br/>Parking- difficult to find parking space close by <br/>Smell- of onions throughout flat due to location of flat by sea front cafe selling burgers <br/>Lack of provisions- no cleaning products in flat, eg basic anti bac soap in kitchen and toilet, anti bac spray etc.

Maria

30/10/2023

Perfect location. Very clean. Home from home conforts<br/><br/>Didnt know where to put bin bags .

Alison

25/09/2023

Everything was great ?<br/><br/>It was fab….. but just to let you know that the toilet and shower trim weren’t very clean.

Karen

19/09/2023

The apartment and the facilities. The location is brilliant.<br/><br/>The fridge was wet as the freezer was dripping. It was frozen solid, and the door would not close.

James

10/09/2023

The flat was very clean, very well fitted out and comfortable. The location was ideal for wgat we were doing.<br/><br/>Nothing.

Zak

07/09/2023

Nice, light and airy, good size rooms, great location, clean and tidy.<br/><br/>Only 1 knife and fork in the cutlery drawer

Carrett

06/09/2023

Everything was great beautiful place to stay , location excellent to be so close to the beach & terrace was absolutely beautiful breathtaking view out in the ocean. Will be definitely coming back

Christina

05/09/2023

Location is excellent, nicely furnished. Great views<br/><br/>Lack of mattress or pillow protectors on beds- would consider that basic hygiene for shared accommodation

Lisa

01/09/2023

Gorgeous apartment perfect location<br/><br/>Nothing

Mark

01/09/2023

Robert

28/08/2023

A Grand Designs apartment close to the Old Town promenade.<br/><br/>Arrival information told us where to find the key but failed to explain that the key fob was electronic and opened the entrance door. <br/>The apartment, designed for four guests, was almost totally impractical. The only table was a round "cafe"piece barely large enough for one let alone four. Only three dining chairs were provided. Comfort seating was limited to a large two-seat sofa and a bean bag. There were no chairs in the bedrooms, nor was there any clothes storage other than a hanging rail with small shelves. Thus our stay necessitated living out or our cases for a week. <br/>The floor was covered with sand and no suitable brush was provided - thus sandy beds. The Dyson provided was good but is almost useless on wooden floors. <br/>The kitchen facilities were good but the essentials, washing-up liquid, kitchen roll and toilet paper etc the cheapest available. No surface cleaning liquids were provided. <br/>An expensive property which I would not recommend.

Claire

26/08/2023

Location, views, decor, ease of check in, value for money, roof terrace<br/><br/>I didn’t know until closer to my stay that we were on the 3rd floor & the stairs are quite steep to carry up a suitcase.<br/>The shower head needed cleaning. <br/>Only 1 red/white wine glass & there was 4 of us.

Lindsay

18/08/2023

Alex

12/08/2023

Steven

11/08/2023

Geoff

11/08/2023

Modern, well equipped, good location.<br/><br/>Limited car parking

Gregory

11/08/2023

Wragg

08/08/2023

Robert

04/08/2023

Simon

02/08/2023

John

31/07/2023

The flat was spacious, and comfortable, with all the mod cons. (Though minus a microwave, which I found quite odd) The flat is in the most amazing location. Two seconds and you are on the beach, and a small walk up the hill to the main shopping area and city centre. It was quiet (apart from the seagulls, but hey, it is next to the sea haha) and kept the warmth of the day throughout the night. Shower was incredible and the beds were super comfortable. The outside roof top terrace was great, and a very comfortable sunbathing point.<br/><br/>As I mentioned there was not a microwave, which I found odd. There also wasn't a washing machine, which for us wasn't a problem, but if you had a young family then you might struggle if you needed to a wash.

Linda

27/07/2023

Nice, modern apartment, very well located for the sea front. Living room is spacious, well equipped kitchen and fabulous shower.<br/><br/>Outside noise can be excessive due to the proximity of pubs/bars. <br/>Living room lacks a lamp and seating for 4 people to comfortably use.

Oliver

24/07/2023

Superb modern and clean apartment, nice rooftop, location is great, everything is walkable. Nice Castle view. Beds are super comfy. Great shower!

Gordon

21/07/2023

Brilliant location and a very clean and modern apartment<br/><br/>Could have done with a washing machine but not a massive problem or issue

Anonymous

17/07/2023

Stylish,but has a homely feel. Fantastic location<br/><br/>The noise from the seagulls

Thomas

06/07/2023

Darren

02/07/2023

Ian

30/06/2023

Katherine

30/06/2023

Melissa

25/06/2023

Bernadette

04/06/2023

very tastefully decorated and furnished.<br/><br/>very noisy

Emma

01/06/2023

In an excellent location - you couldn’t get more central in Scarborough. Easy to park nearby.<br/>The property was clean, stylish, well-maintained and comfortable. There was plenty of room and everything worked well. Checking in and out was easy. We enjoyed the sea views, especially from the rooftop terrace.<br/><br/>Being central meant it was noisy in the morning (very early) with bin lorries, street cleaning etc. <br/>The dining table was too small for 4 (ok for three) and the living room needs softer lighting (lamps). Needs more coat hangers too.

Michael

01/06/2023

The apartment is lovely in itself but the location makes it perfect and then add the roof terrace, we will be definitely coming back

Natalie

30/05/2023

The appartment was very big, modern and comfy, great outlook and nice touch with the roof terrace on nice days.<br/><br/>Cleaning of the kitchen could have been a little more thorough, as some glasses and cups were dirty and there was a used <br/>scourer smelling on the side.

David

27/05/2023

Very modern and tasteful <br/>Perfect location<br/>Rooftop area with great view<br/><br/>Parking in Scarborough is a nightmare<br/>Took us a day to find the cutlery drawer

Adam

25/05/2023

Will

17/05/2023

Lovely apartment close to all amenities.

Knight

16/05/2023

Richard

14/05/2023

no washing machine

Karl

13/05/2023

Location was great shower was brilliant very spacious and clean

Beverley

08/05/2023

it was very clean and modern , great location<br/><br/>the only negative was that we couldn’t get the tv to come on in the lounge at first, after a quick call to the host , a maintenance person was to call in the following morning , but we managed to get it working by switching it on with a power button underneath the tv, the remote wouldn’t switch it on at all !! . Also there was only 1 teaspoon in the kitchen !

Debbie

02/05/2023

Beautiful apartment, very spacious, bright and modern. Great position - close to the beach and other amenities.<br/><br/>Street noise was awful. Cars / motor bikes flying up and down the main strip at silly o’clock in the morning.<br/>Few basic items were missing like dinner plates, oven gloves, kitchen bin was broken

Ahmad

27/04/2023

Clare

24/04/2023

breath taking the shower alone was Devine<br/><br/>nothing

Patrick

22/04/2023

The Flat itself should have been great. Nice furniture, good amenities, great location, but Host & Stay's horrific management ruined our holiday. Room was not cleaned when we arrived, the whole place needs a serious deep clean. Black Mold growth in the shower head, stains all over the walls and floors. Not to mention when we arrived there was a bag of dirty laundry in the middle of the hallway, stained sheets, and old toothpaste on the sink. Host & Stay did send someone from their cleaning team to fix the issue the day after check in and she was very helpful and nice. However the host& stay employees were not helpful. Even after sending photos they lied claiming the sheets were new and bathroom was cleaned. They also then threatened us that if we found somewhere else to stay until their cleaner could fix the issue the following day, it would "not go well for us" in getting a partial refund. WiFi also did not have password protection, and host & stay would not fix this for us.

Laura

21/04/2023

The beach and town being easily in walking distance is great. The layout and design of the property is lovely and you definitely get your steps in being on the 3rd floor ?

Cleo G.

21/04/2023

Lovely modern apartment in great, bustling part of Scarborough, everything is literally on your doorstep. The place was modern and clean. It did miss some of the personal touches that can make a place feel welcoming on arrival however (including no batteries in the tv remote and no handsoap in the bathroom) but overall it was a really nice place to stay. There is also a hidden drawer in the kitchen with all the cutlery in which we were unaware of, which created an element of panic on the first night having made dinner! The lovely locals were able to advise us of the infamous hidden drawer though thankfully.

steven s.

17/04/2023

Really clean. Nice location. Would recommend

Robert

10/04/2023

Tracey

09/04/2023

Ricky

07/04/2023

Lynice

04/04/2023

The apartment was in a fantastic location, so close to the beach. Fantastic facilities with everything needed for a break away. Parking very close and only had to pay 9 until 6. Will definitely be back.<br/><br/>The property could do with another comfy chair in the living room. A bit more attention to cleaning as hall was very dusty under shoe rack, freezer section was full of ice. Small bedroom radiator although warm didn’t seem to get hot. The noise from outside is to be expected but maybe a secondary glazing would dampen the noise for guests.

Lyndsay

27/03/2023

Beautiful property, very modern and contained everything we needed for a weekend stay. We were on the top floor apartment and the view was amazing. The beds were really comfortable too. A good sized apartment for a group of four (me, mum, aunt & friend), we have a trip to Scarborough every year and this is one of the nicest places we have stayed.<br/><br/>As we were on the top floor there were a lot of stairs & no lift. However, we had been made aware of this before booking so we knew to expect this. It wouldn’t put me off staying again but it was the only downside to an otherwise perfect place

Anonymous

26/03/2023

Jenny

21/03/2023

I liked the location, it was clean and the beds were comfortable. the shower was spacious and the whole<br/>apartment was decorated well.<br/><br/>the living room doesn’t have enough comfy seats for 4 people. the dining table isn’t big enough for 4 people and it only has 3 chairs. the radiator in the bedrooms do work but they don’t get very warm. <br/>the spot lighting in the living room is far too bright, it needs a lamp. Its a noisy road outside if it were triple glazed this would help. A rug in the living room might help with the echoing and make it cozy.

Abeer

07/03/2023

everything! the apartment was perfect, everything you needed was readily available and the hosts were super helpful. there is a lovely view as well<br/><br/>a lift would have been nice but a little exercise never hurt nobody

Ryan

28/02/2023

The apartment exceeded our expectations,everything was perfect. Very tastefully decorated, the shower and bed were incredible. would highly recommend this property.<br/><br/>nothing

Sarah

22/02/2023

fab location<br/>v clean<br/>lovely decor<br/>great view<br/><br/>third floor- lots of stairs

Rosalind

19/02/2023

Great location and immaculate flat! Will be booking again.

Alan

30/01/2023

clean close to beach nicely furnished<br/><br/>bit noisy but it is on the road side so to be expected

John

26/01/2023

I think the explanation of how to use the key fob for door entry could have been better, to alert us that the key is for the door to the apartment and fob is for front door entry it could be better explained. Was stood for at least 5 mins or more trying the key in the door until saw the fob area and sorted it out.

Ruth

14/01/2023

Beautiful apartment in a set of 3. We were apt 3, the top floor. All rooms have a sea view and in my opinion the location is excellent, right by the front and just a short walk to the town centre. Everything you'd need was there, decor was gorgeous, really luxury finish. There was also a fabulous roof terrace. <br/>We travelled with our 2 small children ages 5 and 2. The apartments have steps down to the kitchen and down into bedroom 2. For our children they were fine, and there's something to hold onto. You should bear this in mind though if travelling with kids.<br/><br/>N/A

Michael

13/01/2023

Christine

11/01/2023

Adam

08/01/2023

Sally

05/01/2023

Graham

30/12/2022

Excellent place to stay. Great communication from the hosts, they were superb

Victoria

27/12/2022

Gorgeous apartment, spacious, spotless and well equipped. Location was brilliant for the shops, beach and pubs. Loved going on the roof terrace for an evening drink.

Anonymous

23/12/2022

bad customer service, can’t get on the phone for ten minutes at 6pm

Steven

18/12/2022

Craig

06/11/2022

Lynne

31/10/2022

Well situated everything you need very clean comfortable beds well situated for bins to remove rubbish bins across from apartment<br/><br/>No parking parking across the road very expensive and need to download app to pay if you have a large car awkward to navigate narrow parking bays 2 blue badge bays

Andrea

30/10/2022

Right at the harbour and centre for everything<br/><br/>nothing

karl n

24/10/2022

First impressions .. a stones throw away from the promenade .. with ample parking on the doorstep ..a modern , luxurious apartment and spotlessly clean .and with a roof terrace with views to die for.. across from the lifeboat Fish bar. .voted number 1 eatery in scarborough .. we will be back ..

Pam

09/10/2022

Great location near the habour and easy to get to all the attractions. Lovely and clean and communication with owner was immediate too when we couldn't find any cutlary. Would definately come and stay again

Andrew

29/09/2022

LOVELY PLACE IN AN EXCELLENT LOCATION

Darren

26/09/2022

Great location, spotlessly clean,lovely comfy beds,everything you could possibly need.

Richard

19/09/2022

John

17/09/2022

everything<br/><br/>noisy location

Ruane

15/09/2022

Claire

10/09/2022

Location and layout<br/><br/>Could have been cleaner

Mark

07/09/2022

Jane

06/09/2022

Everything ,the shower was amazing, beds very comfortable, location perfect will definitely recommen and will be back<br/><br/>No lamp in the living room, had to take out of the bedroom, spotlight to bright may be get a standard light 9

Stephanie

02/09/2022

Amazing location, beautiful apartment. The roof top view is fab. Defo would go again, would recommend this place.

Tom

01/09/2022

Great location, spotlessly clean, awesome little roof terrace, perfect for a family break.<br/><br/>Not the property’s fault, but neighbouring buildings covered with nesting seagulls which wake at the crack of dawn. Take earplugs ?

Gary

25/08/2022

Excellent location<br/><br/>An armchair would have been nice but not complaining with what we had.

Denise

25/08/2022

Accommodation beautifully furnished and spotlessly clean. Shower was exceptional! <br/>Tea coffee milk was available on arrival, which was very welcome after a long train journey! <br/>Located in an excellent spot close to the beach and shops, but was not noisy at night.<br/><br/>It’s only a suggestion, but another comfy chair in the living room would have been appreciated.

Stephen

24/08/2022

Adam

22/08/2022

David

22/08/2022

exceptional facilities and quality fittings.<br/><br/>the location is very noisy. Sea gulls, traffic and people.

Alan

18/08/2022

High quality apartment. Shower amazing. Very comfy.<br/><br/>Had an issue with the fridge but was rectified same say. Upstairs flat had a noisy party. But overall no major issues.

Heidi

15/08/2022

a lovely view, very homely and welcoming. <br/>excellent communication and very clean and tidy.<br/><br/>there’s is nothing I would change

David

08/08/2022

Gillian

06/08/2022

Location, convenience<br/><br/>not enough soft seating in the living room. could be doing with another sofa. one of us had to sit on a dining room chair. <br/>Broken blind (although this didn’t affect our stay)

Scotbon

05/08/2022

Excellent, central location with a public car park opposite. Very modern decor and finishes. Good size lounge with views of the harbour. The roof terrace was a great feature. Fantastic bathroom and easy to use 'state of the art' shower.<br/><br/>Despite the fact it had been cleaned the attention to detail was missing. Floors not 'hoovered' properly, glass surfaces not cleaned. A couple of desk/pedestal fans would of been appreciated.

David

05/08/2022

Michael

04/08/2022

Paul

01/08/2022

Apartment is very nice. <br/>Positives are: Well furnished, very clean, very modern, amazing shower, perfectly located for access to the sea front. Rooftop terrace is pretty cool. TV is very modern. Induction hob is also very good.<br/>Negatives are: Single beds are too narrow and too tall. Was worried about the kids in them. No dishwasher. No microwave. No cutlery. Seagulls nesting just next to the living room window and are quite noisy. Location means that it's fairly noisy outside and not very well sound insulated. Car park over the road is extremely convenient but only really suitable for small cars.<br/>All in all, a very nice play to stay, positives outweigh the negatives and would recommend!

Linda

26/07/2022

Modern, clean and welcoming and a very convenient location.<br/><br/>Cutlery had water marks where not dried properly and the freezer box in the fridge was full of ice and needed defrosting. These are by no means deal breakers, but make a difference between our score of 9 and getting a perfect 10. Will definitely book again for next year.

Gregory

26/07/2022

The modern facilities and the lay out.<br/><br/>The six flight of stairs.

Gordon

22/07/2022

absolutely brilliant flat, exceptionally clean, well laid out and a really nice up to date interior, no expense spared, hall way/staircase very clean, a well maintained and professional looking holiday flat<br/><br/>cant fault the flat one single bit……………10/10<br/>could have had a washing machine but there’s plenty of laundry places within walking distance

Alison

20/07/2022

Anonymous

18/07/2022

decorated and styled lovely.had everything we needed. once we found the draw within a draw that had the cutlery in. the roof terrace was amazing.<br/><br/>there wasn’t anything I didn’t like.

I

14/07/2022

There property was very close to the beach and marina and it had a car park right opposite. Really nice looking from outside and lovely on the inside. It was secure with key and fob access so felt safe. <br/><br/>The overall layout of apartment was lovely.<br/><br/>Had a great rain shower in the bathroom, possibly one of my favourite things about the apartment. TV had YouTube and Netflix, good to keep kids entertained in the evening.<br/><br/>Little touches like a stool in the bathroom for little ones to reach the sink was nice.<br/><br/>Loved there was someone you could message at anytime and they would get back to you quickly.<br/><br/>The cleanliness of the kitchen cutlery and dishes wasn’t great and I had to wash them before use. The kettle had a lot of limescale built up inside that put me off using it. <br/><br/>The hairdryer had lots of dust on it, I presume it had not been used in some time hence the dust. <br/><br/>Not a major deal but for the money paid would expect there to be better cleaning between guests. <br/><br/>This is the only thing that let this property down - if cleanliness has been better I would have given this property 10/10 (note to owners) would put pictures up but it would not do property justice as it was a good property.<br/><br/>Would still recommend and would stay there again - hope owners take feedback onboard.

Mr

11/07/2022

Stayed in Apartment No.1 Berkano. The apartment was exceptionally clean, bright and nicely laid out. The beds very comfortable and location is perfect.<br/><br/>The only minor gripe is that there is a lot of noise from the street early in the morning, however given the location this is to be expected and there's not much that can be done about this.

Anonymous

05/07/2022

clean nice furniture and fixtures great location and the terrace was a great place to sit and relax<br/><br/>nothing I would suggest more seating on the terrace we were the only people up there but wouldn’t have been space if the other flats were using it. there is plenty of space for more seating

Peter

04/07/2022

Everything was excellent<br/><br/>N/A

Margaret

03/07/2022

spacious, views, comfort, near to everything<br/><br/>no lamps in the lounge, only ceiling lights which were too bright at night. A lamp would make all the difference.<br/>Parking very expensive at £9 per day. Would be good if a permit was included. Very noisy seagulls even at night. Definitely need earplugs

Anonymous

27/06/2022

well situated and handy for our weekend activities<br/><br/>had to have windows open and lots of street noise, would benefit from air con.<br/>wrong pin no. given for key box and magnetic fob not explained on instructions as we felt chumps having to ring customer service and they didn’t know either!! we were not the only ones to have that problem either

Pamela

21/06/2022

location brilliant close to beach town centre .Clean spacious appartment.<br/><br/>we couldn’t get the cooker top to work .plus kitchen cupboards really high to reach top shelve.We had someone with us who was tall otherwise we wouldn’t have been able to reach.

Daniel

19/06/2022

Unable to get access upon arrival as someone had deadlocked the door and it took an hour of waiting in the street with 2 children before someone arrived to allow us access. <br/><br/>We were not offered any compensation for this.<br/><br/>With 2 children under 3, we had to move the sofa to allow us our boys to play a little and obstruct the steps leading down to the kitchen. Once we moved the sofa, we could see absolutely loads of dirt, including beer bottle caps, sweets and general dirt which had been swept/left under the sofa. For the price we paid, we would have expected it to be spotless. Thankfully someone came the day after to re clean the floor but we were only staying for 2 nights and for one of them, it was unfortunately dirty.<br/><br/>The shower leaked, so we had to use our towels to mop the water up in the floor. I fit bathrooms for a living and the bottom of the shower enclosures just were adequately sealed, it’d take 2/3 mins for the right person to do this properly. Again, just not what you expect when you’re paying £150+ per night and your children can’t walk in or around the bathroom because of water leaking out of the shower.<br/><br/>The fridge door didn’t shut properly either, the door was poorly fitted meaning that you thought you’d closed it but unless you gave it an extra nudge, the freezer section started to defrost.<br/><br/>Just really disappointed and no effort made to help, especially by the ladies on the phone, one of which was rude because I hadn’t given them longer than 20 minutes to call me back with a resolutions about access - neglecting to consider I’m stood by a main road, in 28°C heat, with 2 small children.<br/><br/>Expected much better.<br/><br/>Daniel, Zoe & Boys

Marley

14/06/2022

Anonymous

13/06/2022

The location was amazing, parking was perfect, we were very happy to have apartment 1, the outdoor area on the roof was lovely with amazing views. The apartment itself was very modern.<br/><br/>The bins were not emptied on our arrival and some of the plates and glasses were not clean (marks and food stains). the green blanket on the bed was also dirty.

Mark

13/06/2022

Lovely and clean with all the facilities we need

Elizabeth

12/06/2022

Very well maintained apartment, great location especially for a busy weekend to step away from the crowds and chill on the top floor. <br/>Overall we had a great time and a great stay!! ???

B

02/06/2022

Lovely apartment. Very smart and luxurious<br/><br/>Lack of cutlery and window cleaners making so much noise at about 7.20 on the first morning!

Steven

01/06/2022

Lovely apartment, very spacious, clean and comfortable.<br/><br/>Only negative was the Neon sign on the exterior of the building, it was very bright and therefore brought alot of light into the bedroom, the light was on a timer and turned off around midnight, would like it to have been earlier.

Susan

13/05/2022

Ian

08/05/2022

Alex

08/05/2022

Constant banging from the room above at late night

Charlotte W

03/05/2022

Three of us stayed in Othala over the Bank Holiday weekend. The property was immaculately clean and right on the doorstep to everything. All mod cons and very comfy beds. If you are booking because you are a smoker due to the property having a roof terrace this may not be the property for you as there were no smoking signs up there which were not visible on the photos online. Also if there were four of us we would not be able to all sit together to eat as there are only three dining chairs. Could have done with instructions on how to work the microwave as it was part of the oven but eventually we figured it out. Apart from that I cannot fault the place and we will be returning

Maria

02/05/2022

very modern and exceptionally clean

Ronald

29/04/2022

Location pretty central, very good apartment, very clean and modern ?.<br/><br/>Parking was opposite £9 per day/night.

Jürg

25/04/2022

Zentrale Lage, Unterkunft neu Renoviert, beste Aussicht auf Hafen, Dachterrasse<br/><br/>Booking / Host & Stay hat zahllose identische Mails verschickt, sehr mühsamer Verifikationsprozess.

Christine

23/04/2022

Top Lage und sehr gute Küchenausstattung.<br/><br/>Leider nur 3 Stühle für 4 Personen.

Daniel

20/04/2022

Moderní a prostorný apartmán s výhledem na mo?e a spole?nou terasou na st?eše.<br/><br/>Ubytovatel chce ov??ení totožnosti online a pojišt?ní odpov?dnosti. Na Booking o tom p?ed zaplacením není žádná informace.

Alan

18/04/2022

modern spacious great location <br/>had everything you needed <br/>milk was provided as was tea and coffee<br/><br/>the stairs ,no parking so had to use public car park

Eric

18/04/2022

Martins

16/04/2022

Nathalie

15/04/2022

Lovely space<br/>Attention to detail and finishings<br/>Extraordinary shower<br/>Nice simple decor<br/>Clean<br/>Roof terrace wonderful <br/>Lovely amenities<br/><br/>Double bed quite small <br/>Lighting a bit harsh

Margit

15/04/2022

Die Lage ist gut, um alles zu Fuß zu erreichen

Sarah

09/04/2022

Lovely apartment, nice and clean, wish we could of stayed longer, would definitely go back.<br/><br/>Struggled to get hot water sometimes, could have done with some information on how to use the oven and hob, i thought there was no microwave at first but there was a setting on the grill for the microwave, couldn't work out how to use the hob though. Remote in bedroom didn't work, might need new batteries. The door for the boiler didn't shut and when you have young kids with you it's not really a place you want your kids opening.

Michael

08/04/2022

Location was amazing, couldn't fault anything with the apartment. The living room was very cosy with a large TV and everybody loved the shower ?<br/><br/>The cost when I have looked for July/August ?

Matt

04/04/2022

Very nicely decorated, fabulous shower. Great location. <br/>Just could do with a bit more information about the place before booking. We booked based on the pictures and the nice roof terrace but weren’t told it was a no smoking outdoor area. Would have been nice to have a drink and not have to go down 4 floors to stand on the street. Also is it really necessary to have CCTC out there? Privacy? Overall it was ok but we wouldn’t stay again as it was quite expensive and didn’t meet our needs

Alan

01/04/2022

Perfect location lovely and clean fantastic value for money and every thing inside were exceptional. Couldn't of been any better<br/><br/>Too many stairs no lift to the top floor.

James

28/03/2022

Alexandra

27/03/2022

The apartment is fab! Super clean, really good size for the two of us (and would've been good for two children too). Great sized bathroom and lounge. Really benefits from the roof terrace - a great place for breakfast in the sunshine, and drinks at the sun goes down. We found it easy to park in the car park opposite - free after six, and was generally pretty empty after this time when we visited in March - might be more tricky during the summer. Would definitely stay again if we were up in Scarborough.

Jonathan

09/03/2022

Location was good, very spacious apartment, very modern property. Beds comfy, shower excellent. Good Tv with good choice of channels.<br/><br/>No microwave, bedside light in second bedroom was broken (working but broken). We requested an early check in but was told this wasn’t available (turned up and tried at 2pm and key was available so got in) this was disappointing as had luggage we needed to drop off, feel host could’ve made more effort to accommodate this. Asked for cot and high chair and these were left in wrong apartment so I had to retrieve them myself. Again pretty poor service. Think the hosting via email lacks a personal touch. Found I was bombarded with emails and not enough attention to detail and service was given. Tried calling a few times and not sure what hours are worked but found it difficult to be able to speak to someone who could actually help. Not sure id use someone so “hands off” in future

Rachael H.

27/02/2022

We had a lovely break. The apartment was in a perfect location, really near to everything. The apartment is decorated beautifully with modern touches throughout

Craig

25/02/2022

Excellent

Ruixuan

18/02/2022

The property is quite close to the beach which is quite convenient for someone like me who is travelling.<br/><br/>The heater takes a bit of time to work properly since the apartment is pretty big.

Chloe

14/02/2022

clean, stylish and amazing location<br/><br/>all around a great stay! small note, I couldn’t find an oven glove in the kitchen (I might not have looked hard enough)

Grant

31/01/2022

location to South Bay<br/><br/>heating had not been on after the last occupancy. We arrived at 3pm on Friday, opened the door and we could see our breath inside the property. Turned the heating in immediately to 30 degrees and swiftly left. can back at 8pm and the flat was still very cold. The radiator in the kids room (4 and 7 year old) was not working properly and kids could not sleep in that temperature. I called the property manager who advised he would sent a portable heater over the next day. That night we all slept in same bed which was horrific! It’s now Monday and we are still awaiting the heater. I advised I would not be paying for the first night but I’ve still yet to hear back as apparently the property manager didn’t have authority to do this!! The entrance steps were filthy with muddy footprints everywhere! the flat was very very noisy with party goers walking past and the flat has very thin windows also resulting in heat loss. We will definitely not be staying at the Merchant Quarters again.

Mr

27/01/2022

This old building has been renovated to a very high standard.<br/>It was super clean, very modern & in a great location.<br/>We usually stay at The Sands apartments on the north side but this will now be our new go to apartment for our Scarborough weekends away.<br/><br/>No cafetière or filter coffee machine.

Anthony

26/01/2022

The roof terrace

Martin

05/01/2022

Pretty well everything.<br/><br/>lack of side lamps in the lounge. No microwave.

Penny

02/01/2022

Unfortunately I cannot comment on or recommend the facilities provided as we did not check in. My partner tested positive for covid the day before we were due to arrive. The host would not provide any refund or allow us to change our dates. We lost the total cost of our stay.

Hayley

01/01/2022

The whole place was perfect, so clean, had everything we needed. Very comfortable beds, love cosy warm apartment in a great location. Wouldn’t hesitate in booking again.<br/><br/>Coming home!

Shenghui

29/12/2021

Lynn

29/11/2021

Perfect location very close to seafront (for people with mobility issues, note that restaurants, shops etc. are mostly uphill). Accommodation was very clean, comfortable and of a high standard. Highly recommended<br/><br/>Nothing

Chris

25/11/2021

Excellent location which was central to all amenities. The apartment was well equipped and finished to very high standards throughout.

Emily

01/11/2021

April

31/10/2021

everything<br/><br/>nothing

Thomas

31/10/2021

Size and shape of the studio suite, the location, the view from the windows (sea, castle, busy colourful neighbourhood), the kitchen. "Fresh beauty" is the term that comes to mind.<br/><br/>The round dining table is rather small but seats 3 OK. The kitchen tap was dodgy. And I did not enjoy the coffee capsules on offer for the coffee machine. Easy to see that I am complaining about first-world problems :-) We fully enjoyed Merchants Quarters.

Tony

26/10/2021

Linda

24/10/2021

Very modern and tastefully furnished to a high spec. Well equipped. Comfortable beds . Wonderful shower. Location perfect for busy family holiday<br/><br/>Only suggestion is a lamp in lounge of apartment 1 for softer lighting ( already in situ in apartment 2).<br/>Unfortunately our key fob for apartment 1 failed for the external door.We did report it .Had we not also had keys for apartment 2 that could have been a real issue

Alison

18/10/2021

Exceeded expectations in every way.<br/><br/>All perfect.

Lee

18/10/2021

Castle

14/10/2021

The location was fabulous.<br/><br/>The only thing which we were disappointed in (which I didn’t read) was that we had to vacate by 10.00 a.m. thought this was a bit too early. ?

Andy

12/10/2021

Noisy traffic early in the morning.

Andy

07/10/2021

Noel

01/10/2021

Nick

29/09/2021

Quality of accommodation.<br/><br/>Would be good to get a parking voucher but it is in the heart of the seafront so suspect Scarborough council want their money too.

Romantic

24/09/2021

Ideally situated, clean and modern. Clear views of the Harbour. Complimentary tea, coffee, sugar, milk and washing liquid. Great shower, with Complimentary shower gel and liquid soap. Comfortable beds<br/><br/>Can be a little noisy at times but that's the result of being so close to everything. We stayed in the top apartment which would not be suitable for anyone with mobility issues as there are over 30 steep steps.

Olivia

21/09/2021

Overall had a lovely time with stay , however there are a few things the apartment is missing probably due to it being new for example there was no cutlery in our apartment and very few cooking utensils so we were not able to make a proper meal during our stay. I believe the lounge would benefit from a lamp as there is only the very bright lights on an evening. Also the booking did not say weather the roof terrace was shared or private so we were unsure on arrival. Apart from this, we had a nice time, great location

Oliver

16/09/2021

Comfortable stay pity about stairs

Rosilyn

13/09/2021

Having a microwave would have been nice

Karen

12/09/2021

The roof garden<br/><br/>Could use another chair in the living room and advise people about the secret drawer for the cutlery haha

Barry

12/09/2021

clean & modern and great location

Emma

11/09/2021

Wonderful apartment in the most perfect location. It’s decorated beautifully and utilises the space very well. The shower is one of the best I’ve had! Feels so modern

Gerard

10/09/2021

Clean, comfortable and central.<br/><br/>Everything was good.

Laura

09/09/2021

Comfy beds, comfy sofa, lovely bathroom, shower was so good, had everything we needed for a comfortable stay. Even included mobile phone chargers! Lovely little kitchen. Lovely rooftop terrace area giving amazing views!<br/><br/>Not really a negative but I would have liked there to be a lamp in the living room because unless you have the main lights on you sit in the dark (or light from the TV).<br/>Also front door doesn't close fully until you pull it closed which makes a bit of a bang, not a negative but just worry about the noise for other people in the building.

Diane

07/09/2021

Stephen

05/09/2021

Great location literally across the road from the south beach. A few noisy seagulls but great modern accommodation

Lorna

02/09/2021

Central location. Beautifully clean, comfortable accommodation looking out onto the harbour with the benefit of a roof terrace<br/><br/>The only downside was the stairs to the 3rd floor. Definitely not the accommodation for anyone with mobility problems

Knight

01/09/2021

The apartment was amazing it was so well equipped everything you needed all cleaning stuff and all teas,coffee,sugar and milk very comfortable good bedrooms .lovely paintings and mirrors very homely Loved the location on the door stop for beach and all the arcades and pubs ,went on the pirate boat ride had a really good weekend<br/><br/>my only complaint was the floor wasn't very clean we took our shoes off as it was tiled and there was hair and dust..

Paula

23/08/2021

We loved the roof terrace, the bay windows overlooking the harbour and the central location. Wonderful fish and chips opposite. Apartment is perfectly formed, nicely decorated home from home.<br/><br/>The Kittiewakes and Gulls make a racket early morning. Ear plugs for me next time. The stairs are tough on the back of your legs.

Debra

22/08/2021

Lovely apartment with a great location and a fab roof terrace. Highly recommend the stay and also the town. Scarborough open air theatre is a gem.

Deborah

20/08/2021

Nicola

19/08/2021

Lovely apartment, really clean and fantastic location. Easy check in and good communication throughout.

Luke

16/08/2021

Amazing place to stay, excellent location! <br/>Cleanliness is 5star.<br/>Would recommend

Aaron

14/08/2021

We had a lovely stay in the apartment. We loved looking out to the harbour every morning and watching the boats come in. The location for exploring Scarborough and the local area was perfect. <br/><br/>The apartment was spotlessly clean and was extremely comfortable. The bathroom and shower were great. <br/><br/>Our only issue (not a deal breaker) was the <br/>noise from the main bedroom. Bin lorries and other vehicles make quite a lot of noise from about 6am.<br/><br/>We would recommend the apartment to couples or small families, it's a great place to stay.

Paul

11/08/2021

Lorraine

09/08/2021

3rd floor room, too many steps for older people

Molly

26/07/2021

Great apartment finished to a high standard and right by the beach.

Graeme

23/07/2021

Ian

23/07/2021

Top quality apartment. Amazing shower, great kitchen and two smart TVs. 20 yards from the seafront and car park opposite. Would definitely recommend.

Ian

21/07/2021

Excellent property. Fantastic location and everything we needed.<br/><br/>Nothing apart from the seagulls!

Joe

20/07/2021

Just off the main strip, modern accommodation with all amenities provided - couldn't ask for more.

Michelle

19/07/2021

Fantastic location. Modern interior. Spotlessly clean and loved the roof terrace. Great communication from the owners from booking and throughout the stay.

David

16/07/2021

Great property excellent communication would definitely stay again

Lance

15/07/2021

Excellent all round <br/>Great Location <br/>Loved the Roof Terrace

Claire

13/07/2021

Perfect location including car parking facilities nearby. Check on easy, queries handled in an efficient and friendly manner. <br/>Well designed and thought out apartment with nice finish<br/><br/>Nothing really just a few things that would make it even better - soft lighting eg lamps in living room. Quite a lot of dust in bedroom 2 and also blind wouldn’t fully open in bedroom 2.

Stephen

13/07/2021

Everything , the apartment has been finished to a high standard , well done<br/><br/>no need to pick fault , maybe an extra table on the roof , but that's contradicting my comment of not picking fault .

Ruth

11/07/2021

This apartment is by far the best we have stayed in. <br/>Everything was perfect for us, have no complaints at all.<br/><br/>Nothing to dislike, although there is a lot of stairs, absolutely worth the climb though.

Jane

04/07/2021

The location of this apartment was very good and clean.<br/><br/>There was a 3 seater sofa but could have done with a chair to match so all 4 Guests could sit comfortably and not sit round the dining table.

Suzanne

27/06/2021

Very nice central place to stay, very clean and modern. Has everything in place you would need. There were only two points to mention, the first was the request for the user to empty bins, and secondly for the user to wipe down surfaces with anti bac, not a problem to do this, however when we arrived the bin had not been emptied from the previous occupier. This then made me feel slightly uncomfortable as to whether the apartment was properly sanitised prior to our arrival? In covid situations like this, I want to feel assured that each time the flat is used it is full sanitised. The front double bedroom is quite noisy along a main street.

Helen

20/06/2021

Location was spot on, couldn’t have been any better<br/><br/>Would have been nice if roof terrace had been off our room as we were in first floor and lots of stairs to climb

Gail

13/06/2021

This apartment is stunning! The location is great, and perfect for walks along the front and trips to the beach. Eastborough car park opposite was ideal, £9 for 24 hours, we turned up 430/5pm on a Friday and was plenty of space, but I can imagine it gets pretty busy late morning/early afternoon. The fish and chip shop opposite was really good, and definitely worth a try! We spent a bit of time on the terrace, and it’s so nice up there. Overall a great stay, and highly recommend!

Sarah

04/06/2021

Would definitely recommend. Great location and the apartment was modern, clean and had a luxury feel.

Jiten

31/05/2021

Amazing location right on the beach. Really modern place with plenty of space for a family of 4. Heads up about the parking, you need to get to Scarborough early to get a spot in the West car park, if you arrive anytime after 9am you will struggle to find parking close to the apartment. The best fish n chip shop is right opposite the flat! You do get some noise from the main strip at night but nothing major.

Alicia

23/05/2021

Amazing Apartment everything you could need, modern & clean. <br/>I think parking could be tricky in peak season.<br/>Location is right next to the sea front, so can be noisy at night, better suited to couples/singles rather than families.

Olivia

11/05/2021

Absolutely amazing accommodation , couldn’t recommend enough to family and friends and anyone thinking about booking with this company !!! Beautiful interior and really stylish and modern. Super perfect and super pleased.

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