Boutique Balcony



(57 Reviews)

5 guests

2 bedrooms

2 beds

1 bathroom

Property Overview

With incredible views and luxury interiors, Boutique Balcony is the perfect hideaway on Whitby’s West Cliff. Furnished to the highest standard, this is a beautiful two-bedroom apartment. Sleeping up to five guests, this apartment offers stunning sea views, as well as an outlook across to Whitby Abbey and the North Yorkshire Moors, along with a balcony with a bistro set and seating area.


Property Details

The Space
Boutique Balcony has style and class in abundance. This luxury holiday apartment is located in the historic Victorian Metropole Towers building, the ideal location for enjoying Whitby.

Beginning in the open plan living and dining area, you’ll find a very impressive space. Two comfy sofas face each other so you can kick-back and relax in front of the flat screen TV or admire the feature slate walls that really stand out in this room. The space is complete with a glass dining table which can be found to the rear of the seating area.

Just off from here is the grey-themed kitchen which creates a cosy feel and contrasts beautifully with the clean, white wall tiles. You’ll have everything you need for your stay as the kitchen is equipped with an oven, hob, microwave, toaster, kettle, fridge-freezer and dishwasher.

The master bedroom is a clean and bright space featuring a double bed and a crystal chandelier which hangs above the real oak flooring. The neutral colour scheme creates a light and calming environment. A wall-mounted flat screen TV, a dressing table and bedside tables complete the room and add even more glamour.

Head to the second bedroom and you’ll find a bunk bed with a double on the bottom, and a single on the top bunk. This space could provide the perfect base for your children and teenagers who need a bit of their own private space throughout your stay.

In the bathroom you’ll find glossy wall tiles and shiny fittings. The room features a spacious shower along with a wash basin and WC.

Host & Stay are committed to our owners that their homes are protected during guest bookings. For this reason, we require all our guests to transfer a Damage Deposit (refundable, subject to an administration charge) or, to purchase an Accidental Damage Waiver which will cover you for up to £500.00 of accidental damage during your stay.

Boutique Balcony is located right on Whitby sea front. The Blue Flag West Cliff beach and promenade is just a short 5-minute walk from the apartment. On Pier Road, you’ll find fun arcades and plenty of fish restaurants where you can sample the catch of the day.

Head into town and you’ll find cosy cafes, restaurants and shops lining the street, so the apartment is ideally located.

The other side of Whitby is full of narrow, mediaeval streets dotted with boutiques and pubs. Climb the famous 199 steps up to the Church of Saint Mary. You can also discover the renowned ruined Whitby Abbey, which was the inspiration for Bram Stoker’s gothic novel ‘Dracula’.

Step outside of Whitby and you’ll uncover a haven of woodland and moorland. Whitby forms part of the North York Moors National Park so it’s the perfect place for long walks.

Getting Around
Boutique Balcony is located a short walk away from the centre of Whitby so the town can easily be explored on foot.

Whitby train station is just a short 15-minute walk away so villages and towns along the North Yorkshire coast can easily be reached via rail. There’s also a taxi rank in close proximity to the train station.

There are plenty of bus routes throughout Whitby. Hop on the X4 and you can visit beautiful coastal villages like Sandsend, Runswick Bay and Staithes. The X93 travels along the coast to Scarborough. The 95 route features plenty of quaint villages, such as Grosmont and Lealholm.

  • Beach Front
  • Bed linens
  • Carbon monoxide detector
  • Cleaning Disinfection
  • Coffee maker
  • Cookware
  • Dishes and silverware
  • Dishwasher
  • Dryer
  • Elevator
  • Enhanced cleaning practices
  • Essentials
  • Family/kid friendly
  • Fire extinguisher
  • First aid kit
  • Free parking on premises
  • Free parking on street
  • Hair dryer
  • Hangers
  • Heating
  • High touch surfaces disinfected
  • Hot water
  • Iron
  • Kettle
  • Kitchen
  • Laptop friendly workspace
  • Microwave
  • Near Ocean
  • Ocean Front
  • Oven
  • Pack ’n Play/travel crib
  • Paid parking off premises
  • Patio or balcony
  • Refrigerator
  • Sea view
  • Shampoo
  • Smoke detector
  • Stove
  • Suitable for children (2-12 years)
  • Suitable for infants (under 2 years)
  • TV
  • Toaster
  • Towels provided
  • Town
  • Washer
  • Water View
  • Waterfront
  • Wide clearance to bed
  • Wide hallway clearance
  • Wireless Internet

Guests have access to the full apartment. The keys to the apartment are accessed via a secure key safe and full details will be provided shortly before your arrival date.

Free on-street parking can be found nearby and further details will be provided prior to check in. Pay & display parking is available close by.

Please note that Boutique Balcony is located on the third floor of the building.

Due to essential roof maintenance, scaffolding will be up at Metropole Towers from May 13th 2024 until further notice.

Check-in: 16:00

Checkout: 10:00

Virtual Tour

Guest Reviews


(57 Reviews)



Nice location , good shower<br/><br/>The entrance to building and stairway give a bad impression before you get into flat. Scaffolding outside didn’t help either. Very expensive for 2 nights, would have expected more luxury. Did not like having to pay the damage insurance



Great location, apartment clean and beds comfortable<br/><br/>Front door a little bit stiff when unlocking and opening. Scaffolding restricted views from balcony



The apartment itself was a great space in a great location, and the welcome hamper greatly appreciated, however, an out of bounds balcony due to undisclosed building works, was a bit of a shame



Location was great, plenty of parking space and parking vouchers were provided by the host.<br/><br/>Communication with the host could be improved. <br/> <br/>We were informed that there was scaffolding outside the building for roof repairs, which wouldn't affect the interior of the property. However, since the property is advertised with a sea view, we requested photos from inside to ensure the scaffolding wouldn't obstruct the view. Despite sending 6-7 emails and making a phone call, we never received a definitive response. Each reply simply stated that we would be contacted later, which never happened. <br/> <br/>As a result of this lack of communication, we missed out on booking other properties as their prices increased, and we lost our cancellation rights. We decided to keep our reservation. Unfortunately, upon arrival, we found that the balcony was not accessible due to the scaffolding, and it was also very dirty. Additionally, the sea view from the balcony was completely blocked by the scaffolding. <br/> <br/>This was quite disappointing, especially since the sea view was a major factor in our decision to book this property.



Location<br/><br/>Roofing contractors replaced the roof while we were there. It was dangerous. We could not use the balcony because slates were falling on it. The kitchen flooded when it rained after the builders removed the slates. It was very noisy.



I liked the coziness of the property itself and the overall presentation of the apartment<br/><br/>Very let down and lied to about the balcony being obstructed by scaffolding. Didn’t feel it was worth the extra money for a “balcony”



flat was excellent and ideal location for all activities. really pleased would recommend.



Loved the location, just a short walk to town. Apartment was really cosy and had literally everything you could need.



Everything we needed and more! Great location ?



Clean and very well appointed apartment with cool furniture and good facilities. Great location in a converted historic hotel. Interesting old lift! A short walk from the centre, but this made it quiet and with a clear view of the bay. Grateful for welcome hamper and parking permits.<br/><br/>Found the bed a tad uncomfortable, though that's probably just different to what we're used to. Otherwise nothing.



great location but no parking at property. there for 3 days but parking pass only for 2 days??<br/><br/>charged £250.00 plus £10.00 admin fee for any possible damages etc. had to pay 2 weeks before arrival and have to wait further 2 weeks for it to be refunded If I had known this at time of booking would not have booked this property.



We had a lovely couple of nights .great location, very clean apartment, well equipped . We were able to sit and eat breakfast on the balcony too which was a lovely treat in March !



The property was in a great location with good views of the sea and Whitby Abbey. <br/>It was very clean and had everything needed, good shower, well stocked kitchen, dishwasher etc. <br/>There was a bonus of a balcony with views of the sea and Abbey<br/><br/>The beds were very uncomfortable, the mattresses were literally just 6 inches thick foam. It felt as though you were lying straight on the wooden bed slats.



Beautiful very comfortable apartment. Well equipped and in an ideal location for exploring Whitby.<br/><br/>Unfortunately the lift wasn't working during our stay which isn't the fault of the owners. Also there was building work being done next door which was noisy at times. Again this wasn't the fault of the owners but it was annoying at times.



Great location. Log burner was great but had to provide own logs. Should be stated on website.<br/><br/>Deposit, have to wait up to ten days to get back.



Beautiful apartment, fully equipped and in a great location



Beautiful apartment in perfect location with free parking. We got a lovely hamper with loads of goodies. It’s only 10 mins walk to the whale bones, not far into Whitby town. Pizza West is the must visit, great atmosphere, amazing foods with excellent service. You have to book a few weeks in advance to get in. The apartment was clean but look up ?? especially while in the shower. The biggest ???? I ever seen! It’s didn’t bother us. We booked this apartment last mins and it was worth what we paid with reduced price, I wouldn’t pay like to anymore but nowhere is cheap these days. It’s what worth what we paid for a lovely last mins mini break away. Location and apartment couldn’t be anymore perfect with easy parking. Not alot of place have parking in Whitby.





Nice clean and modern<br/><br/>It would have been nice to have some wood supplied for the log burner.





Perfect location little hamper<br/><br/>Nothing



Location was excellent<br/><br/>Balcony door, has been mentioned a few times.









Fantastic location , short walk into Whitby<br/><br/>Nothing



Good location, easy walking distance to town. Beautiful views from the balcony. Nice tidy apartment, comfortable bed.



The location is fantastic and with beautiful views and is a 5-10 minute walk from the harbour. It felt like a home away from home and the welcome basket with goodies was a lovely surprise. We will definitely be back!<br/><br/>We liked everything but there are only a couple of very, VERY small improvements that could be made - one being how stiff the balcony door is to lock, unlock and open - we were worried the key was going to jam or get stuck. And the other being that there are no children’s clothes hangers in the children’s wardrobe, only adult ones that we couldn’t fit their clothes on. But that is it. We loved our stay!





Location great.nice apartment,<br/><br/>The cleanliness of all the apartment. Had to ring up for a key code when arrived.Had to ask if the cleaners where coming back. Kettle scum marks on. Crumbs in cupboard where toaster supposed to be no toaster.fridge not wiped out properly. Wood burning stove had clean me on top. Dust and bottle under couch. Glasses in bathroom scum and looked like hadn't been done for a few visits. Chairs in kitchen both broke.Cleaned the floor ourselves. Would like some of the cleaning money back.



The location was very good, the apartment was clean and well provided with all you would need. The view was really lovely from the balcony.<br/><br/>Unfortunately, the lift had broken down the day before we arrived, so we had to climb the stairs to the third floor. One of us has a bad heart condition and I have a very sore hip, so it wasn't a good start to our break. We had to keep stopping to rest as we went up. I know the lift wasn't the flat owners responsibility. <br/>We could only manage to open one window and there didn't seem to be a key to open others, so it was quite hot in the apartment. We opened the balcony door to let some air in.



Very nicely decorated throughout.<br/>Welcome hamper was well received by the kids ?<br/><br/>The apartment itself was brilliant, however the building containing the apartment was pretty run down.<br/>The bins situation is far from ideal.







We had a lovely stay at Boutique balcony. The apartment was as described and in a lovely location. The kitchen was well equipped so we had everything we needed. My children loved the bunk beds! The hosts were very responsive and any queries I had were resolved quickly. Thanks for a great base for a few days in beautiful Whitby.



good location within Whitby, parking was easy with permit, good communication from host.






Lovely location, fantastic communication from the hosts. Would highly recommend.





This is my first bad review for Air BnB but it is warranted.<br/>I was sent no check in code for the key box. The Metropole towers is part of an old hotel and not a boutique apartment as mentioned in the descriptions. There were several men smoking on the entrance steps when we arrived, me and two children who needed the toilet had to wait in reception whilst the code was found out then I had to call back when the 8 was an A instead. As this was over the phone that was an easy misunderstanding. <br/>The beds were clean the rest of the apartment was not. The cutlery was marked with food and had been put away, the floors were dusty with hair and dust in the double bedroom, there were webs hanging from the ceiling above the bunk bed. <br/>Skip outside the entrance, broken chairs in the kitchen that could easily have caused an injury to a 4 and 5 year old. The bathroom cabinet and glasses were disgusting and to be honest it just did not warrant the £458 accommodation and £25 non refundable dep fees.



Sehr gut gelegene Wohnung mit guter Ausstattung,.



well-maintained, good size, good facilities & very clean<br/><br/>Balcony door was a bit hard to open.



Lovely stay in a lovely apartment. Perfect location just on the outskirts of Whitby Harbour. <br/>Little snack basket was a lovely touch. <br/>Will definitely stay there again ?



The only problem was the balcony. Each morning we had to clean the pidgin poo. But after a few days gave up! Was disappointing.



Great apartment, loved Whitby.



Great host, lovely property



Lovely modern place!



It was wonderfu,l what a great apartment it looks exactly like the pictures, <br/>Dont be put off by the communal areas when you first go in remember this was a very grand hotel back in its day.<br/>Everything you need for your stay is in this apartment the beds ate clean and comfy <br/>Very very soft pillows i like mine firmer so will take my own next time, <br/>Apartment was spotless <br/>Great views great spot



Great and speedy communication with the host. Easy to find, and plenty of parking (with provided permit), which can be difficult in Whitby. Access was straightforward, as per excellent instructions provided in advance. Apartment was brilliant, lift if needed. Great layout, plenty of room, lovely balcony with views over sea and Abbey. Lovely welcome basket, with some lovely extras we werent expecting. Excellent kitchen with everything we needed. Large living room, with comfy sofas and dining area. Two good sized bedrooms, nice quality bedding. Large shower, nice selection of toiletries. Heating worked well and easy to use. Very handy location, everything walkable in Whitby, apartment is about 5 minute walk from the Whalebones/Capt Cook statue. Stayed as a family with two children (13 &11) would definitely stay there again, the apartment is highly recommended. It felt like a real treat staying there.



fabulous place in the perfect location. We can't wait to return.



Great apartment in a the Old Metropole Hotel. 10 minute walk along the prom into town, beautiful views out to sea from the apartment. Well equipped for a stay with kids and my children loved the bunk beds. <br/>Thoroughly recommend eating at Pizza West restaurant which is just a few minutes walk away!



We had a great stay in the apartment for 2 nights and wish we had stayed longer. It is comfortable, done to a high spec, all the equipment you need, and quiet. Good location within a short walk to the attractions. would definitely recommend.



An absolutely amazing apartment with anything you could ever want for a stress free stay. Beautiful views, amazing decor. Excellent location. We will definitely be staying here again.



Fantastic apartment ,,comfy and well situated ,,great view of the abbey



Great apartment in the perfect location. Fab views made even better by Whitby Abbey being illuminated in different colours every night. Simply stunning. <br/>Everything you could need to cook with plenty of essentials like salt & pepper, olive oil, tea bags, coffee, sugar etc. As well as every utensil. Very handy having washer/dryer too. Lovely and warm, good storage, neat to lift so great to get bags in but you don't hear the lift from inside the apartment at all. Great apartment, great location, everything you could need or want. <br/>Highly recommended.



Great stay here! Perfect location, great accommodation, spot on for a family weekend! Thank you!




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