Balcony Room, Sevenstay Apartments

Spacious, central location

Très bon emplacement en plein centre, logement propre et conforme à la description. Personnel aimable et réactif.<br/><br/>Dommage qu'on puisse pas ouvrir la fenêtre davantage et qu'il n'y ait pas de plaque de cuisson. Logement situé tout près des boîtes de nuit, pas facile de l'ignorer le week-end. Mais bien isolé, donc on peut finalement facilement ignorer la musique dehors.

Spacious and clean facilities excellent<br/><br/>Too close to nightclubs for us but some might prefer that

Estaba limpio<br/><br/>Es imposible dormir en el sofá cama. Es tan incómodo que al rato el dolor de espalda que te entra es tremendo. <br/>Es imposible dormir con la discoteca after que hay enfrente. Desde las 6 de la tarde a las 6 de la mañana la música a todas pastilla y la puerta abierta. La gente borracha entrando-saliendo , haciendo ruido ... Han puesto los apartados para descansar en el peor sitio de Liverpool. En serio, parece una broma de mal gusto.

Ubicación y el apartamento<br/><br/>Nada

It was very clean and beautifully presented, modern and had everything we needed. It is close to shops and public transport areas.<br/><br/>As we were not there to party it was quite noisy and also the pull out bed was very uncomfortable but apart from that we couldn't fault it.

The central location, the space in the apartment and free WiFi<br/><br/>The walls are unbelievably thin, and the noise both from inside and outside the complex was too much it was impossible to sleep. The glasses were dirty, and there were several hidden costs - the property was extortionate in price, and then there were additional charges. They didn't provide enough soap and shower gells for even a single person, let alone a family. Air conditioning did not work. Honestly, I would seriously avoid staying with this company again as it was extremely misleading.

the property was very central to everything so was very handy! plenty of places to eat and shop around you.<br/><br/>there was a nightclub straight infront of apartment, a lot of loud music and loud people - didn’t bother us as we were out most nights anyways but could maybe be a problem for families. we also stayed on the bottom floor so this may have made things a little worse. a part from that everything was perfect

The property itself is lovely and really close to bars, clubs and shops.<br/><br/>On arrival at the property it was really warm in the room. <br/>There is a large window that opens slightly but little air comes in and you have to close it in the night due to the bars/club below.<br/>I messaged the property to see if there were any fans available and I was assured by Charlie that two fans would be dropped off.<br/>The following day I went to reception and was advised there were no fans. I messaged Charlie again and he assured me they would be dropped off. The room was so warm it was unbearable. <br/>I messaged and tried to ring again later that day and was told we couldn’t have any.<br/>There was an air conditioning unit on the wall which we were told had been connected.<br/>We ended up purchasing fans for the room, it was either that or book another room.

I liked the position as my wife and I are not very good walkers, also like the balcony as it gave us plenty of fresh air, which you don’t get in hotels<br/><br/>The only thing I didn’t like, which you can’t do anything about is the drum beat going on until 3-30am

The hotel is in a perfect spot for going out as it’s two steps from the clubs. The lady who was on the night shift was super friendly and helpful!<br/><br/>The noise from the streets can be a bit annoying when you’re trying to sleep but the windows shut most of it out.

Fantastic location. Clean<br/><br/>The sofa bed is too small for two people to share comfortably. The shower has a fitted screen with a rather snug opening. Lots of empty small 50p size bags on the fake grass outside our window. No one on reception when we left just after 10am. The £250 deposit wasn’t returned within the 14 days nor was it mentioned when we booked only after, there was a hidden £10 admin fee too! <br/><br/>Unfortunately our stay was ruined by someone in a room adjacent to ours. As no one was at Reception there was no way to get help, we did try. The person in the opposite apartment was coming out of their room into the shared corridor every 20 minutes slamming the door whilst doing so. This went on from 3am until 9am that morning. You know staying in the centre it is going to be quiet but this was unacceptable with no assistance available

Beliggenhet, størrelsen på rommet<br/><br/>Det var ikke rent, ekstra sengen, sovesofa var helt forferdelig å sove på.

Location in the heart of the vibey night life and a trot away from the shopping area. <br/>And about a 30 min drive to Anfield and Everton Stadiums.<br/><br/>Lack of cooking appliances and utensils. Maybe a 2plate cooker or an Airfryer will be of help, especially for longer stays. There is a microwave. <br/>Ps. Some clothes hooks and towel rail in bathroom please. <br/>And soap dish holder in the shower please.

Su ubicación y facilidad para hacer el ckeckin y el personal<br/><br/>Camas incómodas, no limpio, zona ruidosa

Easy access to restaurants and city centre<br/><br/>Apartment is cozy not until midnight- am when the club infront started the noise and the lightning infront of that club is crazy won’t let you sleep at all.

Lit canapé pas du tout confortable

Apartment clean with everything you needed in it. Lift worked.<br/><br/>Settee and bed were uncomfortable. No seats on balcony. No contact with staff so don't know what they were like so no opinion on them I'm afraid

We could not have been happier with our stay here. The apartment was neat and clean, very central location and good value. Very easy access to the room. The music from the bar next door was not a problem. The windows completely block this noise out when sleeping. <br/>Charlie on the front desk was extremely helpful in assisting with ongoing accommodation last minute due to a medical emergency. Then continued to assist us for the rest of our stay making sure we were comfortable and had everything we needed.

Location is great<br/><br/>Noisy, dirty, sofa bed not fit for purpose

Location was perfect and the apartment was spacious<br/><br/>Can’t say that there was anything wrong…

Living room, bedroom was comfy and cosy. it was a good apartment and will be back again as the location was also good<br/><br/>Bathroom had a smell of a drain and people were banging on the door at 5am being loud outside the doors when trying to sleep.

Very easy to access check-in and dept.<br/>Clean, cozy good for a couple of nights<br/><br/>Could do with some extra towels, cleaning products like a mop and bucket, cloth to clean kitchen area n spills. <br/>We like to clean as we go and also leave the place clean so having these little things would really help but had to buy our own to do these things.<br/>Iron and ironing board would be really useful.<br/>Also had an evacuation due to a small fire in block.. fire brigade attended straight away but wasn’t impressed there wasn’t anyone around being bank holiday to help with the situation. Also a few guests locked out as they just left building without keys being an emergency.. I think having a member of staff on desk 24/7 for such a big property is key .. especially in these situations.

Very good location in the heart of city centre. <br/>The apartment was very clean and comfortable

Room was ok strange smell from sink and bottom of the fridge but carina sorted it right away… plus it was so so so hot in the room but again carina sorted it and got us 2 small fans<br/><br/>No air con

The property is in a very central location, but there is a lot of noise from neighbouring bars. The windows are quite good at blocking most of that out, but on a hot night you’d need the windows open.<br/><br/>The property didn’t seem as clean as it could be. You can either block out the karaoke noise of the bar next door, or be cool enough to sleep comfortably, but not both!<br/>There was no oven.

Central, mooie appartementen<br/><br/>Slaapbank niet comfortabel, heel hard.

Room was directly opposite the Fringe nightclub that started with music at 12 am and ended at 6am! Otherwise property was very good and would recommend

Nice central location, easily accessible to anywhere.<br/><br/>There was a lot of noise. As bed is next to the door we heard the door in the corridor slamming all night. Other guests were banging on doors and causing a ruckus. Due to this did not get an adequate night of sleep

The bed was very uncomfortable, and the sofa bed was way too small for an 11 year old boy. Furthermore the room was very hot and there was no way to lower the room temperature despite it staing in the guide that you could. I spoke to the receptionist who offered a small fan. However, this only blew the hot air around. We could not open the windows at night time due to he loudness of the music coming from the nearby pubs and clubs. During our 2 night stay, we had very little sleep and feel that the location/apartment is NOT family friendly. A very disappointed stay.

Location security and cleanliness<br/><br/>A bit noisy but managed

A localização é excelente, mesmo no centro de Liverpool. O alojamento é rodeado de bares e discotecas, mas apesar da animação constante no exterior, o interior é tranquilo. <br/>Acesso fácil com os códigos fornecidos. <br/>"Cozinha" muito bem equipada, com louça, frigirífico, chaleira, torradeira, micro-ondas... <br/>Excelente relação preço / qualidade.<br/><br/>Talvez a segunda cama, éramos quatro, pudesse ser mais confortável (era um sofá-cama).

H

It was clean and tidy<br/><br/>Sofa bed was unusable as a bed. Badly dipped in the middle - ended up sleeping on the floor! Asked for fresh towels and toilet roll and was told they only give an initial supply. Room was too hot but we did get a fan when we asked. Heating couldn’t be adjusted.

Booking.com advertises this hotel as “pay on arrival” but once booked I was contacted by the property to pay. <br/>Also there was 0 mention of a damage waiver which has to be paid else you can’t stay.<br/><br/>I thought this was very misleading

Studio propre et très bien placé.<br/><br/>Le 2eme lit (canapé-lit) n’est pas confortable.

It was exceptionally clean, <br/>Very central.<br/><br/>No separate bedroom <br/>The noise from night club opposite till 4am , and then the seagulls started. Shower dangerous no anti slip mat supplied.

La ubicación era excelente. Cerca de la estación de tren y del centro. Todo bastante nuevo.<br/><br/>Me parece increíble que días antes de llegar y después de haber pagado me llegó un mensaje que debes pagar un seguro de 25 libras o dejar un depósito de 250 libras, y luego, no se sabe cuando recuperas 240. Llevo semanas viajando por Inglaterra y no me ha pasado en ningún sitio. <br/>1. Llegamos y no teníamos la llave en la caja de la contraseña, tuvimos que esperar con todas las maletas y mojados ,debido a la lluvia ,hasta que por casualidad un chico de la limpieza nos ayudó a gestionarlo.<br/>2. En sus fotos de booking se ven las cocinas completas con el extractor de humos, pues bien, es falso, no se puede cocinar, tampoco hay ollas ni sartenes. Y el microondas que hay no gratina. Les escribimos para ver qué pasaba y todavía estamos esperando.<br/>3. El sofá cama es muy incómodo, una noche bien, pero 3 es demasiado .<br/>4. ES MUY RUIDOSO. Si te toca que la ventana de la habitación da a la calle de la discoteca, no se puede dormir, porque cierran a las 7 de la mañana. Si eres joven y buscas fiesta, es perfecto, pero no es mi caso.<br/>5. Y no nos pudimos duchar de forma normal. El agua no se podía equilibrar, o te salia fría o te quemabas. <br/>6. No creo que repitamos

l'emplacement trés pres du centre<br/><br/>l'emplacement dans un quartier tres bruyant la nuit avec beaucoup de lumiere aussi. <br/>absence de rideau <br/>le canapé lit tres inconfortable

Had everything we need. Ideal location , comfortable sleep.<br/><br/>There was nothing we didn’t like.

Great location in the heart of everything.<br/><br/>Room was very warm .

indoor facilities<br/><br/>The room is too close to the bar, and the noise and light have been severely impacting the whole night. It is still very noisy, even close to the early morning. It should be made clear that the location is like this, and those who are worried about the noise can request to stay in a higher floor unit.<br/><br/>The unit can add USB ports for charging.<br/><br/>On the first day, the check-in instructions were not clearly stated, which prevented me from checking in smoothly and I had to stay at a nearby hotel instead.

location<br/><br/>I didn't like being asked for a security deposit by seven stays after paying through booking.com

Sobretot la ubicació<br/><br/>Faltava una cuina

I like that it is near city proper and that kitchen utensils were readily available to use.<br/><br/>Couple of things that I did not like.<br/>First, the floor was filthy. All of our socks were literally dark brown in color .<br/>Second, there was a certain smell of the entire room when we get in.<br/>Third, the location is not kids friendly, can literallyhear the soundof the pubs music.<br/>Fourth, the floor of the shower area is not kid or even adult friendly. Too slippery to use.

Great apartment and location.<br/><br/>Great apartment and location but it’s so warm in the apartment it’s definitely in need of a fan . Out side is so noisy with clubs until 6am (understandable because of location ) and because of this you can’t leave the tiny window open at night. Because of the heat it was uncomfortable to sleep at night but would easy be solved with fan.

The place was clean, tidy, beautiful in appearance. The staff were amazing, friendly and so helpful. They kept the communal areas so clean.<br/><br/>The location for a family was awful. It should have been stated in the details that it was located right outside a night club, making sleeping totally impossible!!!!!!!!!!!!!!!!

Very clean and central.. Plenty of space for 4<br/><br/>Very warm, struggled to get the fans working

Good location, close to all bars and clubs etc. <br/>Room was lovely and perfect for what we needed.

The staff, including the cleaner, are amazing , they make you feel welcome, and it's amazing<br/><br/>I forgot my phone at the hotel, with some money on the side of my phone, when I checked out in the morning. But the domestic staff were great to keep it for ,just the way I left it. It trusts worthy people .. Even my son, who was always critical, was amazed

Excellent location right in the middle of Liverpool. Good sized apartment and was very clean!<br/><br/>It was very hot in the rooms due to no air conditioning.

Very central and close to shops and clubs. For young people heading for a clubbing weekend, this would be perfect accomodation but it is not suitable for anyone seeking a decent sleep. Would not recommend for families.<br/><br/>1. No mention of the 'insurance' tax when booking. Had to pay £25 more which would have impacted my booking choice. As respectful travelers we found this offensive. <br/>2. Room was cleanish but definitely not immaculate. The kitchen mirror was very dirty for example. Duvet had blood stains. Towels not refreshed throughout stay. Blinds were broken and did not offer light blocking. <br/>3. Facilities didn't include iron as advertised. According to the app this was available at reception. However, reception opening hours were very limited mid-week. <br/>4. Soundproofing was terrible. Room was situated directly across from Fusion Nightclub. Loud music and lots of incidental noise until 6am. Sorted on night two with purchase of ear plugs. Main issue was claim that noise was not a problem and that effect on sleep was minimal. To note, drilling/ construction work on adjacent site starred at 8am. Daytime Sleep isn't an option either!! <br/>5. Sofa bed was beyond uncomfortable for 2 people between uneven surface and constricted space.

The location had benefits, having a top floor room meant the noise wasn’t too bad, we had a nice view, and the room and fittings were clean<br/><br/>The whole floor even with the window wide open was far too hot at the time we went, and there is no air conditioning to help cool down. The bed wasn’t comfy, it was also deceiving there was an exhaust however no hob in the kitchen area, and the fridge smelled.

Great location! In the heart of the bars, restaurants and night life. Windows are sound proofed. Good facilities in the room<br/><br/>Pull out couch was not comfortable. New one is needed. An A/C or fan is needed to keep main bedroom cool as there is no windows at the back if the room.

Close to the city<br/><br/>Windows aren't soundproof and ours didn't close properly. There was a cigarette on the floor behind the door when we arrived which I had to get rid of because I have 2 toddlers. Hair in the shower from previous guests. Broken ironing board and leaking sink.

Very central, staff were very helpful, it was a busy area could hear music from bars and clubs which we didn't mind as soon as you closed the window it was quiet, fridge was a good size and small freezer compartment was adequate for ice, I would definitely recommend staying here and we will definitely come back<br/><br/>It was very warm, we couldn't get the air-conditioning working but that was down to us we didn't ask the staff for help,

Location<br/><br/>Was contacted for an extra charge as insurance<br/>This extra charge was not mentioned when I booked the property,

The bed and shower<br/><br/>Noise<br/>Neighbours <br/>Lack of help<br/>Oblivious

Excellent location and value for money<br/><br/>Rooms were very hot.

Brilliant location & despite being central to the clubs & bars it was actually quiet of a night.<br/><br/>Classic decor, very tidy.<br/><br/>The toilet seat in apartment 48 was broken. The balcony doors didn’t close properly. I found a shard of glass in the living room & the rug is a health & safety hazard.

Place was dirty, bedding marked and had hairs, bed so uncomfy and pillows lumpy, settee bed awful and not fit for purpose, everywhere needs a deep clean including lifts, hallways need a good vac.

The location was fantastic and Catarina the lady who looks after the building is really lovely and so helpful!<br/><br/>The only down side is that with the window if you are looking for a quiet break then you won’t get that i would suggest asking for an apartment higher up or one at the back of the hotel.

Absolutely everything was perfect. The location. The apartment. The cleaniliness were all WOW but the icing on the xale for us was the beautiful lady in the reception i think her name was Karina. She didnt just make ua feel welcome she went above and beyond and trust me it was apprecoated.. We visit liverpool 2/3 times a year and we will be back at these apartments every time we come.<br/><br/>The ONLY negative ( didnt bother us we run a pub ) it was noisy til very late/early.

Some chairs on the balcony and the sofa bed is very uncomfortable<br/><br/>The sofa bed was really uncomfortable my friends did not sleep at all

Everything was very clean and tidy.<br/><br/>Nothing I enjoyed our stay.

good location, clean<br/><br/>near bar

Great location, room was a good size and looked modern.<br/><br/>There was dry urine on the toilet seat and the showroom didn't look properly cleaned. It would have been nice for there to be a couple of tea bags and milk sachets like you get in a hotel as we only stayed one night so we didn't bring our own.

Clean spacious and in a great location. <br/>Soundproofing is very good also.<br/><br/>You have to pay a non refundable security deposit of £25, this is a hidden fee that they don’t mention until after you’ve booked.

Easy to get in, calm and very good location

Great host apartment was so clean great location to all shops restaurants ? ?

quality of the facilities, cleanliness<br/><br/>we spent 2 hours outside the building trying to get in, because we didn't get any instruction on either email or text. noone was available by contact phone number.

Central location. Friendly receptionist.<br/><br/>They ask for one of the following AFTER you pay & it was never mentioned before. (Copied and pasted from their message to us):<br/><br/>Option 1: £25 damage waiver<br/>(most popular with our guests)<br/>This is non-refundable and covers you up to £500<br/><br/>Option 2: £250 security deposit<br/>This is fully refundable, excluding a £10 admin charge<br/><br/>Very sly and unnecessary.<br/><br/>Depending on the room you're in you could be directly opposite a nightclub that is open until 6am. The windows are more or less soundproof but the apartments do not have AC meaning they were incredibly stuffy and warm. <br/><br/>The tap didn't work in the kitchen sink in our initial room and there was quite an ordeal to get it sorted. Ultimately it couldn't be, so we were offered another room the next day. The new room was slightly better but the constant messaging over and back was annoying along with having to pack and unpack again. If anything they should have given us our 25£ waiver back!<br/><br/>The beds are sooooooooo uncomfortable. <br/><br/>Hallway/corridor carpets were not clean.

Obiekt wymusza kupienie dodatkowego ubezpieczenia lub wp?at? bardzo wysokiej kwoty jako kaucji, z której to kwoty pobiera potem sobie 10 funtów dla siebie. Nie ma tej informacji w opisie oferty. Bez zap?acenia tych dodatkowych kosztów klient nie otrzyma kodów do pokoju mimo zap?acenia za nocleg. Pokój podniszczony - plamy na krzes?ach, uszczerbione meble, nie dzia?a?a klimatyzacja. Za oknem bar, gdzie ludzie bawi? si? do pó?na.

Everything! Modern, very well kept. Brilliant location for LIVERPOOL SOUL WEEKENDER, which was over 4 days/nights. The area was busy at night but in the apartment we couldn’t hear any noise whatsoever.<br/><br/>No immediate parking (I’m disabled) but secure parking was available close by.

Brilliant spot, near to everything. Spotlessly clean and was everything we needed. Lovely friendly consierge Carina so friendly and helpful. Will definitely be back, and there is a lift, which was a bonus. Great place to stay.<br/><br/>Nothing could not fault the apartment

Location is good<br/><br/>Very Dusty. <br/>Loud at night

Great location , nicely furnished with what’s needed .<br/><br/>No fans or air con in the room so the heat was extremely difficult with windows only opening a little bit so very hard to sleep . Air con units are apparently in the process of being installed so will be perfect after this

It was so clean and tidy and comfortable

La ubicacion<br/><br/>El sofa cama no era cómodo. <br/>En la cocina no habia cacerolas ni sartenes

Super Lage, unkompliziertes Check-In und sehr freundliche Gastgeber. Ok für kurzen Aufenthalt ohne hohe Ansprüche.<br/><br/>Bett war sehr unbequem und einfach. Viel zu weich, Sprungfedern spürbar.

Location is perfect ?<br/><br/>No soap at the toilet

Location, staff, size of room<br/><br/>No AC, couldn't open windows (too hot), uncomfortable mattress

Spotless and extremely friendly<br/><br/>N/a

the location was amazing, and although being in the heart of the city centre surrounded by clubs and bars, we weren't able to hear any outside noise when the window was closed which was great.<br/><br/>the room could've been much cleaner- there were clumps of dust on the floor in the lounge area and under the bed. the room was also extremely hot with no airconditioning so we had to open the window but then had to put up with outside noise

Brilliant location, really sound proof windows, comfy bed<br/><br/>Toilet was leaking and a plumber came to fix it, he fixed the issue but left the towel he had used in the dirty toilet water on the floor so ended up stinking the whole bathroom out.<br/>Our shower was also not working properly and was scorching hot, told by the receptionist that we should have been told about it before we checked in as they were waiting on a part for it (we weren’t told) she was lovely and really helpful but the whole situation was a bit frustrating

Very nice

Breakfast Non applicable. <br/> <br/>Location is close to train station and also to a garden pub, so the loud dance music was very noisy and non stop throughout the night.<br/><br/>I need to shut the window tight, so that the noise didnt come in but it was very warm in the summer and theres no ventilation or air conditioning or hardly air flow in the room, so it's not quite comfortable. Each room is so close to each other, so you often hear people talking and slamming doors.

Very Comfortable Apartment , we have traveled all over the uk and is definitely one of the nicest places we have stayed in definitely worth the stay here and even better for location wise very convenient.<br/><br/>Nothing apartment was exceptional

The location was fantastic, so central to everything. The apartment was clean and had everything you could need. We worried that the nearby music might keep us awake, but the windows are soundproof

Studio was clean and modern and well kept . Entry was very secure. Would suit younger groups wanting to party!<br/><br/>It is situated in a street with lots of bars and clubs. This actually was fine as when you closed the windows, it shut out the noise. What was annoying was the constant banging of doors all night long and people talking loudly right outside your door! Son was on the sofa bed, which he found really uncomfortable.

The room was well maintained. The location was good.<br/><br/>Not able to access room, as no key in lockbox. Having to stay in a different room and check out for ten, key to booked flat still not available. <br/>Rug was a slip/trip hazard, had to move unit to access plug. Very poor phone service no WiFi signal. Couldn't use Internet in room due to this. Tv wouldn't work had to make trips to front desk to get issue resolved. Window didn't have safety catch, child could fall out. Building work going on in neighbouring building causing noise from 07.30. Outside noise until after 02.00hrs heard through closed windows. No air-conditioning or fans. Laundry bags piled up in lobby and reception throughout stay. Doors banging on landing. £10 admin fee taken from security deposit

Perfect location, easy to access, within walking distance to everything in liverpool city centre. Clean hotel and perfect for 3/4 days

Staff and location were perfect<br/><br/>The apparent wasn't clean at al,l floors were very dirty with dust and hair. The toilet and radiator in the bathroom were dusty and not cleaned . Sofa bed was broken and dipped down in the middle,and we woke up with very sore backs in the morning. The second night, we slept on the floor, and the double bed in the room was held up with blocks of wood.

Close to train station <br/>Clean <br/>Comfortable<br/><br/>Near night clubs

The location was perfect and the double bed was comfortable<br/><br/>The sofa bed was really uncomfortable and the shower was very hot and couldn’t be turned down, issue was reported and nothing was done.

Ok leilighet. Hyggelig betjening. Partygate, ingen aircondition, så dersom du har vindu mot gaten så blir det for varmt. God beliggenhet!<br/><br/>Bråk fra partygate.

Excellent location and easy check in and check out<br/><br/>Liked the property, but there were some good remaining from previous guest which was not cleared

Location in city centre is great. Parking is close by. Greatful to the owner, who was kind enough to keep updated each step of the booking process, till I had the keys. Apartment was good sized, with all facilities, as described.<br/><br/>I can't fault the owner, who helped in all the booking process. Unfortunately, unless you're there to experience the nightlife till the early hours, or unless you're really drunk so it doesn't matter- being close to nightclubs means - you won't sleep till 4am.

Location was brilliant, v safe, v clean<br/><br/>The heat was unreal. Heater/ fan complicated ,..<br/>I didn't like when I booked it I had to pay an extra £25 insurance for water damage ... V sly.

It was very central .

Central good location spacious modern TV has good choices of apps staff are helpful<br/><br/>Some of the paint was peeling from the window

The spacious space, attentive staff well venated rooms, windows that once closed where completely sound proof, the whole apartment was spotlessly clean, with a brilliant refreshing shower, which is a must in any break, also a brilliant bonus was a fridge which was a good size in each room<br/><br/>The only complaint I had was sofa/sofa bed was uncomfortable but other than that the accommodation and staff was perfect

Good size room and facilities, good location if you don’t mind noise<br/><br/>Additional admin fee forced - which they don’t stipulate at booking. Opposite a night club so sleeping difficult and both beds horrendously uncomfortable

Amazing accommodation but most of all the staff were fantastic and really helpful !!!! Would defo return.<br/><br/>Booking.com !!! I asked if there was parking and Charlie informed me there was and they will let me know the details the day before we were due to check in. But there wasn’t any parking just a discount in a car park !!! I could have booked parking well in advance and it have cost less than the £18 I had to pay !! He was very unreliable with information. Really disappointed with Booking.com.

Close to everything<br/><br/>Lovely place clean and staff was a legend

Perfect location! Rooms perfect for what was needed couldn’t complain at all. Ease of check in and getting into the rooms.<br/><br/>Didn’t have any complaints at all, maybe if anything the lift was a little slow waiting for it. We were on the top floor too so…

Excellent location .<br/><br/>No cooking service as advertised. As we had dietary needs.

Amazing location so central, perfect for a friends weekend away, spacious and perfect for what we wanted it for<br/><br/>Rooms were not cleaned at any point of our stay we were there for 3 nights and the beds weren’t made, towels weren’t replaced, toilet paper wasn’t replaced

Pleasant stay.

It was a lovely little apartment .It was spotlessly clean .The kitchen area had everything needed and was spotless the same with the bathroom .The place is also so close to everything and there was so many different places to go in the street as well.I would say for some a bit noisy with music but I love it so didn't bother us at all .I would recommend staying here if you visit Liverpool<br/><br/>The sofa bed was uncomfortable but was OK for a few nights..The space between the shower screen (which didn't move)and the wall was very small making it extremely awkward for getting in and out the shower I do have arthritis so made it very hard for me to use

Posizione super comoda per spostarsi a piedi nel centro di Liverpool e facilmente raggiungibile dalla stazione dei treni (8 minuti); camera moderna e ben arredata, accessoriata di tutto il necessario. Struttura insonorizzata.<br/><br/>Essere costretti a pagare una cauzione non rimborsabile (25£) o parzialmente rimborsabile (£250 di cui £10 trattenuti ad ogni modo) mi sembra irrispettoso nei confronti dei clienti. Preferirei scegliere di pagare di più la camera piuttosto che sentirmi costretta a pagare una tassa del genere, sapendo che ci sono viaggiatori che si muovono semplicemente per godersi una vacanza.

Great location, comfy beds, great price<br/><br/>Air con was playing up but we managed fine still

Good location, friendly helpful staff<br/><br/>Hidden £25 accidental cover charge non refundable, Bed was not comfortable at all, so we didn't get a good sleep and the fridge was extremely noisy which didn't help.

The property is in a great location, literally a 30 second walk from the main doors to the first couple of pubs for a drink or 10 and a minutes walk from the Main Street with loads of food and drink choices. The apartment itself was clean, spacious, and most importantly…homely. The shower was great. We never really seen staff, however we were always greeted with a hello or to enjoy our day. Overall it’s great value for money and we can’t wait to come back again in the future.<br/><br/>There’s very little to say. We had the problem of the room being very warm even without radiators on so we turned them down to the frost setting but there was no change so we had to sleep with the window open, and the downside to that was the pubs and clubs were open until 3am so it was noisy. However, we did the test after seeing reviews about how good the windows were to block out noise and it was true to its word, you could hear virtually nothing.

Location was good and good value for money, decent apartment<br/><br/>The kitchen tap did not work, I did mention it and the host did offer maintenance to come and fix it but we didn’t want to be disturbed or someone coming in while we were out so we managed using the bathroom tap to fill the kettle and bought bottled water for the room.

Location, double glazed windows, toilet, friendly staff<br/><br/>Lack of ventilation/air conditioning <br/>Stayed mid-June, but the room was already too hot ? <br/>Window when open did not make a massive difference. <br/><br/>Nevertheless, I would stay again.

Great very thing was good<br/><br/>Nothing

Perfect for a weekend break, excellent location for bars, shopping and a short walk to the docks. Great shower. Helpful staff.

The room was very uncomfortable with no air conditioning or fans provided<br/><br/>The heat

Very good location near to everything!<br/><br/>There was not clean very well a lot of dust..

Very good location for bars and places to eat and drink. Apartment was bright, clean, and plenty of space for 4 people to stay.<br/><br/>The sofa bed was a little uncomfortable to move around in during sleep. Apartment was just above a nightclub which doesn't close until around 6am which was quite loud. My booking of 4 people wasn't exactly here for the clubbing vibe during our stay, so was a little off putting when it came to sleep.

Nice facilities, clean and tidy.<br/><br/>Unfortunately there's some club across the road and it can be really noisy, sleep was disrupted quite often and late into the night

Clean<br/><br/>HIDDEN COST- COMPULSORY NON REFUNDABLE “deposit”. Will either take £25 no refundable or £250 (holding for weeks) and taking £10 for the “admin”<br/><br/>Bed broken<br/>Didn’t even see staff<br/>No flexibility or support with timings of check in/ bag drop <br/><br/>Right on concert square- full of night clubs and extremely loud and busy

The shower was great and overall the room was quite clean<br/><br/>Being on the first floor and directly across from nightclubs open until 6am it was extremely noisy all night. The blinds were paper thin so we also had the neon glow from the nightclubs flooding the room. The sofa bed had absolutely no padding so it was like sleeping directly on iron bars. The bed itself wasn’t much better and you can feel all the mattress springs. Possibly the worst nights sleep any of us have had, and for the price definitely not worth it.

Everything very central top place

Great location, spacious room, nice mix of hotel/apartment. Modern facilities and great sound proof windows on a noisy street<br/><br/>There should be an option for early check in, very strict about the 3pm check in rule

Läget, närma och gångavstånd till allt<br/><br/>Bäddsoffan väldigt hård,

Right in the centre of Liverpool. Close to Liverpool one, concert square, bold street, the docks! It was clean, comfortable and the staff where friendly and helpful. It is on the very busy Fleet Street and right next door to the nightclub levels but honestly when you close the window you wouldn’t even know. It’s on a very busy and lively street. Perfect location for being central to everything<br/><br/>Only one lift which was a bit annoying at check out but there are stairs as well!

Buena localización<br/><br/>El sofá cama es muy incómodo para dormir

Great price. Good location. Great rooms and very clean plus a kitchen<br/><br/>Bit noisy at night but didn't really disturb us.

Excellent communication with the host via email<br/><br/>Beds not comfortable

City centre location. <br/> <br/>Apartment was clean and spacious.<br/><br/>It is right opposite a club so be prepared for lots of noise at night. <br/> <br/>No hob in the kitchen.

Amazing noise cancellation windows int he middle of the busy clubs. We couldn’t hear any noise from the street.

La habitación muy completa. Muy buena ubicación!<br/><br/>El sillón cama era incómodo para dormir. Una noche es soportable. <br/>Afuera es un sector de bares y locales bailables por lo que hay ruido nocturno. Pero la verdad es que para nosotros estaba muy bien aislado acústicamente. Prácticamente no se escuchaba nada. Pero es un tema a tener en cuenta si te molesta el ruido al dormir.

Location, Ease and how amazing it was.<br/><br/>-

Ubicación, limpieza, tenía lo necesario p ser cómodo aunq era pequeño<br/><br/>Dificultades p contactar al dueño p entrar a la propiedad. Llegamos cansados y tuvimos q esperar q apareciera de casualidad una chica muy amable q nos resolvió el problema. No sabíamos q<br/>La Empresa estaba muy cerca.<br/>La llegada/entrada a los lugares q no tienen recepción debería ser más fácil.<br/>Por otro lado debimos pagar un seguro por riesgos que espero me sea devuelto. Eso no nos lo pidieron en otros lugares.

Location<br/><br/>Bed was uncomfortable

Easy to get too<br/><br/>The lack of cooking facilities. Staff need to clean behind cupboards as I found mess behind. The floor wasn’t swept properly. They was no iron or ironing board

I liked how close it was to everything wasn’t far at all from the places we was going. Also like how easy it was to access the property but also how secure the property was.<br/><br/>Didn’t really like how far away the parking was also the hotel shower the on and off switch was broke took us Atleast 10 minutes to turn on

The shower was full of black hairs and so was the bed on top of the quilt and underneath we asked at the reception to clean it but said that they couldn't get into our roam

Location

Lots of noise in the hallways late at night.

Nothing<br/><br/>In the Booking.com page didn’t say nothing about the hide and fees. I have to pay £25 for damage waiver which is done saying nothing on the website can sleep all night because next door is a club night.

Location, the spaciousness of the rooms and they were all very clean.<br/><br/>Water leaked through the bathroom ceiling on our first morning there, through an electrical point. This was in one of the apartments. Second apartment the shower faucet wouldn’t turn so unable to use this shower. This meant that 11 people had the use of one shower for a planned trip. There was nobody that worked there on site. Spent hours trying to resolve the issue to no avail. No offer of any new apartments. No work carried out to fix the issue despite a maintenance man attending. Left us with a wet ceiling and a flooded bathroom. Had to pay a ‘damage waiver’ despite 2 out of 3 apartments not being fully functional and 1 apartment being a total health and safety risk. Despite lots of emails/messages being sent backwards and forwards, 3 days later we have still not reached a resolution. Avoid at all costs!

The location was very central and really handy for shops, bars and restaurants<br/><br/>It was very warm in the apartment and due to the nightclub over the road not closing until 6am we were unable to open the window due to the noise

Excellent location, clean and comfortable.<br/><br/>Be aware that you will be asked to pay a security deposit( £250) on a non booking.com to get the keys collection instructions, getting this back is not an easy and they going to take £10 even if no damage happened.<br/>Customer service are rude on the phone.

Location was perfect! Very central.

Lovely clean apt and location bang central to pubs and restaurants<br/><br/>Nothing

I recently had the pleasure of staying at the Sevenstays Aparthotel in Liverpool, managed by Host & Stay, and I couldn't be more delighted with my experience! <br/> <br/>First and foremost, the location is absolutely fantastic. Situated right in the heart of Liverpool, it’s incredibly convenient to explore the city. Whether you’re here for shopping, dining, or sightseeing, everything is just a short walk away. <br/> <br/>The check-in process was seamless, thanks to the superb instructions provided by the Host & Stay team. They made sure everything was clearly communicated, from accessing the keys to all the necessary details about the apartment. It was such a relief to have a hassle-free start to my stay. <br/> <br/>Cleanliness is always a top priority for me, and I was thrilled to find the apartment impeccably clean. It was spotless from top to bottom, which made me feel comfortable and at ease right from the moment I walked in. <br/> <br/>The apartment itself was a perfect blend of style and comfort. Modern furnishings and tasteful decor made it a pleasant place to relax after a day of exploring. The amenities provided were top-notch, ensuring I had everything I needed for a comfortable stay. <br/> <br/>Overall, my stay at Sevenstays Aparthotel was outstanding. If you're planning a trip to Liverpool, I highly recommend staying here. Host & Stay have done an excellent job in making sure guests have a memorable and enjoyable experience. I can’t wait to come back!<br/><br/>Nothing to complain about. Some of the guest in reviews did mention a noice from the clubs on the street, but with closed window you can get a good night rest without a problem.

All round very satisfied. Will definitely be my number one choice when re visiting Liverpool.

Very nice apartment<br/><br/>Nothing

It was in a great area, the room was nice and clean, the bathroom and the shower were good, bed was comfortable<br/><br/>The air conditioning was quite poor, it waded quite hot in the room which made it quite hard to sleep.

Close to almost everything we needed in the city <br/>Staff were very helpful helping out whenever they could<br/><br/>It was very well kept and clean

Clean.. very clean.. and the location is also excellent in terms of getting around to things within the city centre. Everything is mostly a short walk away.<br/><br/>Noise. It’s located right next/above to several bars/clubs. They music is loud and goes on till late. Midnight on weekdays but 5-6am on the weekend… and it starts as soon as they open and goes on all the way till they close. <br/><br/>So depends on what you are there for, if you are there for the nightlife, it’s an excellent location. Just be mindful, the music is loud, throughout the day and night. <br/><br/>This was in the side I was on (6th floor Room 49) so it might have been quieter on the other side of the building.

-Location<br/><br/>-Noise outside. The room was not well soundproofed and was very difficult to sleep.<br/>-Lugagge store is not possible. They offer to leave the lugagge in other facilities with a charge.

The apartment was in a great location, with clear access instructions, and provided a comfortable two night stay.<br/><br/>Firstly, the toilet was not fixed to the floor or wall, which could have resulted in an accident. On the whole, the flat was clean. However, there were long dark hairs on the bed. We had two instances on people banging on our door (around 4am on Sat morning and about six hours later the same day.) The apartment is not sound proofed and it is located near bars and clubs (many open until 6am/7am) so consider this before booking as it will be noisy, even with the windows and blinds closed. The lack of on-site staff meant you couldn't speak to anyone in person there and then about any issues hence my review now.

Perfekte Lage<br/><br/>Für 4 Personen schon ein wenig zu klein

Location is excellent. Very good value for money.<br/><br/>All just one room. No bedroom, but wasn't really an issue.

Couldn’t be any closer to concert square

The appointment its very confortable and clean !<br/><br/>I think he missed baking tray for cook and they went four and in the appointment have just two chairs. For me, should four chairs. The people must know below the building, there is a nightclub and we hear everything.

Det var en fin beliggenhet i sentrum av Liverpool. Det var mye støy fra nattklubben på utsiden, men det var vel som forventet.<br/><br/>Det var dårlig renhold. Det lå bl.a. en sokk på gulvet da vi kom, toalettet var ikke spesielt rent, og bestikket i skuffen var skittent. <br/> <br/>Vi var tre personer og brukte sovesofaen som ekstraseng. Den fungerte dårlig da det ikke var noe støtte i midten slik at vi lå i en U-form.

Central location, easy walking distance to shops, sites, bars and restaurants.<br/><br/>Apartment was filthy when we arrived at check in time (3pm). Previous tenants underwear, socks, toiletries and false nails were all over the bedroom and living room floor. The shower tray had hair all over it. Main reception was closed despite a sing adverting its opening hours were until 5pm. It took 2hrs to get someone to clean the apartment before we could use it. Very disappointed with the apartment and the service.

The location was brilliant, walking distance to everything but if you aren't here for nights out then look somewhere else as it is right behind all of the clubs!<br/><br/>No hob, but a extractor fan above where the hob used to/would of been. The bed is as soon as you open the front door and the heating control is so confusing to use leaving the apartment absolutely sweltering all weekend!

Brilliant central location - basically close to everything so didn't need to use public transport or our car at all. The recommended car park was just down from the apartment too so not far to walk. Super clean apartment, well kitted out.<br/><br/>The Fusion nightclub opposite the apartment block was a bit loud but glazing was good and we'd taken ear plugs too for night time. It wouldn't deter us from booking here again.

Sofa bed is extremely uncomfortable!

Excellent facilities. Room was great and it is easy to get to. Has easy access to public transport and a great location. <br/>Communication was great and staff were exceptional - even organising a taxi to the airport at 2:30am.<br/><br/>Being next to night clubs and staying on the weekend, it was super loud. Very hard to sleep until the clubs closed after 4am. <br/>Check in is quite late, but there was an offer of luggage storage (for a fee) at a different location.

Location was great, checking in on the day was easy. Price was probably reflective of the location and noise combination<br/><br/>The booking process. They fail to mention anywhere obvious that you have to go through an ID check processes, and then either pay a £25 damage waiver, or £10 gets knocked off a £300 deposit, so it's additional money. We booked 5 flats, and they were inflexible in letting me give £1500 and have £10 knocked off citing card admin fees, clearly not the reason if they wanted £50 for this. Lots of repeated emails asking for info I've already given. Had to phone up to confirm details 4 times. Just too much bother really. Also, they knew 4 people were coming per room but didn't make up both beds in any room.

Lovely apartment in Central position. Easy to follow access instructions.<br/><br/>Unfortunately so very noisy from 11.00pm - 6.00am causing disturbed sleep. Would have suited a much younger age group. We are 44 & 73!

Big studio, new design and very clean. Employee is very nice and helpful<br/><br/>Located in nightclubs and bars area. So noisy during the night of week-end even if windows are closed.

Likte at det var ganske romslig leilighet for 3 personer. Kort vei til shopping.<br/>Pratet med imøtekommende og hyggelig ansatt.<br/><br/>Dobbeltseng var ganske grei, men "sovesofaen" er noe av det værste jeg har opplevd! Den var steinhard og falt fra hverandre hele tiden, helt grusomt å sove i! Vi var 3 personer i 4 netter, så det var altfor lite med 2 doruller og 3 håndklær. Men sa ifra og fikk påfyll. Dårlig lys på badet og veldig lite speil. Beliggenheten er rett ved flere party/utestedet var endel bråk derfra.

La ubicación es buena en cuanto a que el apartamento está en una zona céntrica. Pero lo que no te dicen es que está delante de varias discotecas y no está insonorizado. El ruido de la música en la madrugada te despierta y solo para después de las 6am. En cuanto al apartamento, hay varias cosas con las que no estuvimos conformes: pone que hay un sofa cama en el que no se puede dormir de lo incomodo que es. Los cubiertos no estaban limpios, tenían resto de comida de los inquilinos anteriores. El suelo estaba sucio con pelos y polvo. La parte buena la cama, muy cómoda y la ducha muy amplia.

?????????<br/>- Host & Stay charge illegal admin fees see law changes from June 2019 onwards<br/>- Price is inflated, your check in details will be withheld until you pay £250 deposit + and illegal £10 admin fee and they don't always return this (see other reviews and other Host & Stay properties) or £25 which on booking.com is stated as non-refundable (fair enough) but on the link is listed as being refundable so it is unclear and they refuse to acknowledge or send me another link so I can show the discrepancy <br/>- Paid in protest as it was pay an illegal fee or the other one or be out money with nowhere to stay.<br/>- stay well clear, I have never had an experience like this<br/>- Everything is done outside booking.com so you can't go through them<br/>- no help offered at all from their phone line or booking.com chat<br/>- Unclear terms, shady practices <br/>- Typos in their companies house documents <br/>- Wish I'd read other reviews <br/>- Property was dirty and loud, roof was leaking in places<br/>- it may be unrelated but my card details were compromised just hours after making this payment, a fraudulent £400 tried to come out of my account which has never happened before<br/>- I already know if they reply they'll be like "it was clear on booking.com it was non refundable", I entered into a contract on the external link that's where my card details were taken again and this is the contract that had unclear terms, the booking.com terms are not what I agreed to on the EXTERNAL link, those terms were the terms at payment for the damage deposit<br/>- Also questioning if the "enter into a draw when leaving a review" claims are real, do you have proof of this too or is it just another term that is not upheld? <br/>Booking.com should monitor sending of links and payments outside of their system as this just means prices on properties are inaccurate <br/>This is the first bad review I've ever had to leave a property, would never stay with another Host & Stay

Location<br/><br/>No cooker, quite suprised as there was a cooker hood/extractor. This impacted financially as had to eat out. Shpuld we have had a cooker?

Emplacement parfait<br/>Logement neuf, propre, fonctionnel<br/><br/>Rien

Location is unreal walking distance of everything<br/><br/>Walls are like paper was woken both mornings at 6am loads of rubbish in our hall and made the room smell very loud bar outside window could only sleep after a few alcoholic drinks!

Great location and modern,clean apartment<br/><br/>When booked on Booking.com I didn't know/ it wasn't made clear in the booking conditions about a deposit needed for this property!!!!,<br/><br/>The property company email you later about it and you won't get any key codes to gain access until this is paid!!!!.<br/><br/>You have to pay £250 sterling extra (returned to you afterwards/ up to 14 days!!) and you're charged a £10 sterling charge for adminstration fee,,,or you pay £25 sterling that gives you a £500 sterling bond/waver<br/><br/>This leaves the booking either £10 or £25 dearer that advertised when you're comparing different properties.Misleading pricing by Booking.Com. !!$#@&????

Perfect location right in the centre of Liverpool. I was a bit concerned given how cheap the price was what we may get, but the flat was easily accessible, clean, exactly what we needed with everything necessary. couldn’t recommend more for use as a base for a weekend away. we were not affected by any noise at all but we’re on the top floor.<br/><br/>nil

La posizione<br/><br/>Non c'è personale, si accede tramite codici che vengono forniti dopo il pagamento di una lauta assicurazione di cui precedentemente non avevo avuto informazione.<br/>Aspetti negativi:<br/>- appartamento in genere sporco, doccia sporca e aspetto generale non pulito;<br/>- si trova nella strada dei nightclub, quindi fino alla mattina c'è via vai, musica e casino;<br/>- asciugamani stracciato/logorati;<br/>- finestre che non isolate;<br/>- mancanza di reception (non puoi lamentare la scarsa pulizia né chiedere che ti tengano i bagagli etc);<br/>- mancava l'asciugacapelli;<br/>- abbiamo dovuto pagare 25,00£ di assicurazione danni, potevamo scegliere tra questa soluzione e una cauzione da 250£ e perderne comunque 10.

Not applicable<br/><br/>Wifi was intermittent and had to continually log back in

La location e il self check in<br/><br/>La caparra per eventuali danni

Nothing<br/><br/>Water kept pouring from the bathroom ceiling which we couldn’t use then no one resolving the issue. <br/>Loud nightclub right outside our window open till 6am. <br/>Noisy residents from stag / hen party arguing and causing disturbances outside our room. <br/>Complaints procedure a joke. Reported issues with quality of our accommodation, the leaks in our room nearly a month ago and they just send emails saying they are looking in to the situation and will get back to me but never do.

Struttura pulita e in posizione centrale<br/><br/>La struttura è posizionata di fronte ad una discoteca aperta tutte le sere fino alle 6 del mattino. Questo rende praticamente impossibile dormire, per il rumore e per la luce che illumina la camera tutta la notte. Il divano letto è troppo piccolo oltre che particolarmente scomodo

The communication was regular from the team, but that was about the only thing I liked.<br/><br/>This property is possibly in the worst location in Liverpool if you want to actually sleep. We were kept awake until 6am as opposite the property is a club that is open with loud music playing until then. We were completely unable to sleep with loud thumping bass all night long. Do not stay here. We attempted to communicate this to the hosts but they were completely unconcerned and said the property was as advertised (close to the top attractions in the heart of the vibrant nightlife area). You shouldn't be offering a bed for the night if you are unable to facilitate a good night's sleep.

Checking out.<br/><br/>After I had one shower it was cold for my partner. same again for us the next day, cold. Dirty. Rubbish/food in elevator. Bed was uncomfortable. Couch even more so. Nightclub underneath so very noisy. Required to pay hidden charges after paying "total price". Have since been told in future they'll make this clearer. Other comments make it seem they haven't and won't. Drunks running round hallways and stairs. No iron.

Good central location, spacious, decent shower<br/><br/>Self catering facilities poor. We were planning to have breakfast in the flat as we had a very early start. no bread knife to cut bread & only a microwave. <br/>Extremely noisy - not through the walls but outside the door. Lots of noise in the hallway at all hours. Needs a thicker/sound proof door. Double bed very soft felt it would’ve collapsed with two people in it!

Ideal location for everything<br/><br/>Nothing

Very clean with everything you need for a comfortable stay. Ideal location just by the city centre

Although issues before arriving (make sure you realise about the additional damage waiver to be paid directly, not just what you pay to Airbnb), the stay was excellent. Perfect location, responsive hosts and a great apartment. Only thing that would improve this place is if it had outdoor furniture for the balcony. Shame not to be able to use it to its full potential.

Lokalizacja<br/><br/>Brak kontaktu ze strony obiektu ,informacje o kodach otrzyma?em dopiero mo mojej interwencji o godzinie 20 a doba liczy?a si? o 15.a do biura boking oczywi?cie nie mo?na si? dodzwoni?

Location and very clean<br/><br/>I don't like how everything was money money money with this company

Czysto, wygodnie, ?wietna lokalizacja.<br/><br/>Nocny klub bezpo?rednio przed oknem z imprez? do 5-6 rano.<br/>Brak kuchenki z mo?liwo?ci? ugotowania potrawy, brak deski do krojenia. Nie wszystko da si? zrobi? w mikrofalówce. Brak suszarki do w?osów, a w opisie by?a.

It’s close to all amenities and the rooms are easy to access. Towels and bedding was clean and the room on a whole was clean<br/><br/>No running water from the kitchen sink. The toilet had skids down it and rubbish was left in the bathroom cupboard. We booked 3 rooms. The second room has quite a bit of rubbish under the sofa bed. The 3rd room was fine

The apartment is very spacious and clean, and very comfortable. The location is great, it is within walking distance from all the sights<br/><br/>The sofa is very hard to sleep on, it would be nice to have a mattress top on

Noisy in building with people slamming doors

Location<br/><br/>No shaver socket, no iron or ironing board, extra towels requested not provided, towels provided were too small, inadequate toiletries, ran out of toilet paper, room not cleaned daily, only one key provided for 2 people. TV had no terrestrial stations.

Code for entrance was easy then code for lockbox to apartment was easy. The whole experience was easy.

Great location. Comfortable bed & lovely shower.

Great location that you can explore Liverpool from. Easy check-in / out. Great value also! The street has quite a lot of night-life and I was worried about the noise, but when the windows were closed, they did an excellent job at keeping all noise out. Apartment was comfortable enough, although the pull out sofa wouldn't do for a tall person (I'm 5'10 and had to sleep on it diagonally, I think we'd have had trouble if there were two people sharing it). Could have been a little cleaner and better equipped, but it was generally fine.<br/><br/>The reception was rarely occupied. We didn't need to contact reception luckily, but spoke to other guests who had checked a couple of times without luck. TV reception was quite poor, think we ended up with one channel (but weren't really using it anyway). Wasn't the cleanest, some glasses etc were dirty - but nothing major.

Staðsetningin góð

The only advantage was the location. Else: terrible<br/><br/>Very poor customer service - on the accomodation side. At the check-in time, as there was no staff at the location, we had to wait in front of the place for more than 30’ to receive the check in information. I only received it because I was finally able to call them. I almost begged for a reply because no one was replying to my texts and I had to catch the football match. At that time, there were other 2-3 groups facing the same situation. <br/>After we were able to check-in, we went to the room. When I tried to sit in bed, I heard a sound and felt that the bed was going down. When I checked under the bed I saw that it was already broken!! My weight is 65 kgs, not 265… I only sited, didn’t jump, etc. Then I tried to contact customer service again. They told me they will check. After I left to go to a match & when I came back the receptionist was there. The lady told me they don’t have other available rooms, that the installer could not arrive & then customer service told me to choose if I want to leave - at the midnight! - or to stay. Then when I moved everything to the small sofa we had in the room I started noticing the mess. Hairy & stained sheets, dust, and so on. Next days I asked for a refound or for at least 50% of what I paid because I had a terrible experience. They transferred me around 30% without even caring if I agree with it or not. I also didn’t receive my £20 back for the “deposit”. Good that I didn’t pay £200 as they asked me on the sent link. Or maybe that is the scheme where they catch you.<br/>Conclusion: avoid this place! <br/>PS. The pics were taken before, not after we used the place.

Great location, friendly comms from the host and easy check in/out<br/><br/>Nothing

Die zentrale Lage, kurzer Fußweg vom Bahnhof bis zur Unterkunft.<br/><br/>Das Haus war sehr hellhörig, draußen war jeden Abend bis weit nach Mitternacht in mehreren Locations Party mit lauter Musik. Die Badtür ließ sich nur schlecht und mit Geräusch schließen, Das Klobecken wackelte, Die Ausstattung mit Dusch-Gel für drei Gäste war geizig, das Sofa für die dritte Person war durch gelegen und deshalb nicht sehr bequem.

Great central location, cheap, clean and like new<br/><br/>Nothing

The location<br/><br/>The bed was the most uncomfortable bed I’ve ever slept on. It hurt me. The toilet had not been cleaned properly for a very long time.

Poloha k centru.<br/><br/>Hrozna prístelka. Vylezane matrace.

Location<br/><br/>Lack of cooking facilities and sofa bed was really uncomfortable

The big window<br/><br/>We did not like almost everything; the location is central but in a very chaotic neighbourhood, with plenty of nightclubs with loud music all night. Not for families. The reception is almost always closed, so it is tough to get info from the staff. We did not have hot water for an entire day, the fridge in the room was leaking, and the bed was very uncomfortable to sleep in. It was definitely too expensive for the service provided.

The staff on duty were lovely. If you want to party all night it’s next to lots of nightclubs bathroom and living areas were clean.<br/><br/>Our outdoor door didn’t lock properly making the house even worse. Our sofa bed was dirty. The whole building was like staying at a youth hostel. Walls paper thin. It was like the nightclub was in the living room and the people next door in the bedroom.

Very comfortable and had everything you needed<br/><br/>Nothing

Location in heart of Liverpool. Reasonably priced<br/><br/>Mattress/bed rather uncomfortable - springs were quite jaggy .<br/>Cleanliness overall was ok but all around the toilet hinges were manky

Very central had everything we needed.<br/><br/>10am was just a little too early for check out

N/A<br/><br/>N/A

Near all entertainment<br/><br/>Bit noisy at night and early morning

Great location, easy to check in, very clean<br/><br/>N/A

This hotel is undoubtedly a scam. It entices people with extremely low prices, only to reveal a mandatory £25 "one-time insurance" fee upon payment for check-in, a fee not disclosed prior to booking. Upon being informed of this fee, you find yourself in a bind as the hotel's booking fee is non-refundable. Upon arrival, you may find that the customer service fails to promptly provide self-check-in instructions, and attempting to contact them by phone proves futile. Situated in a highly noisy and chaotic bar street, it becomes excessively loud and unsafe at night. While the rooms may appear newly renovated, the soundproofing is as useless as paper, leaving you sleepless due to neighbors partying late into the night. Overall, it's an extremely terrible experience.

Location was superb <br/>Clean<br/>Perfect for a group<br/><br/>Lack of towels

Nothing<br/><br/>Everything

Fint og ryddig<br/><br/>At brannøvelse vsr kl 08.10

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Lovely little apartment can’t fault it really<br/><br/>Doors slamming consistently in the AM so hard to stay asleep

Logement propre et personnel hyper sympathique. Sur ce point il n'y a aucun doute. <br/>Arrivée autonome. <br/>Bon matériel mis à disposition (cuisine, canapé, lit, etc.)<br/><br/>on a du relancer plusieurs fois par mails (avant l'arrivée) puis par un appel (le jour même de l'arrivée) pour recevoir les codes pour accéder à l'appartement et récupérer les clefs. <br/>Le matin il n'y a pas d'eau chaude car tout le monde prend sa douche en même temps. Pour le prix de l'appartement ce n'est pas acceptable. <br/>L'appartement est assez bien isolé de l'extérieur MAIS le logement est dans une rue avec pleins de bars et boites qui mettent de la musique à l'extérieur pour attirer les clients. DE PLUS, les portes et les murs ne sont pas bien isolés. On entendait les personnes faire la fête et claquer les portes (aller et venue des invités) jusqu'à 4H du matin à partir du jeudi soir et le vendredi soir. Sans compter les gens bourrés qui ont essayé d'ouvrir des portes de leur appartement avec beaucoup de difficultés et donc de bruit.. On entend aussi le bruit des canalisations des douches et toilettes entre les appartement. <br/>Sur 3 nuits, nous n'avons pas pu dormir pendant 2 nuits. <br/>Niveau cuisine il manque clairement une plaque de cuisson. Nous avons pu cuisiner uniquement avec le micro-ondes. <br/>Demande de caution de 250 pound est excessif pour la qualité de l'appartement et de son isolation.

staff were very friendly. Apartment was good size for 3 of us, would definitely book again.

It was close to the city centre and you had your own fridge and kitchen etc<br/><br/>The sofa bed was extremely uncomfortable. Also, the double bed was uncomfortable. The apartment faces a nightclub, which is noisy till 6 am.

Amazing location, good rooms<br/><br/>All was good

Property was very central and clean. The night staff were very nice and chatty<br/><br/>The noise from the late night bars was loud which being close, I could understand but if the rubber seals were around the glass, it might not have been heard as easily. Sounded like the window was wide open for the night!!

It was very central<br/><br/>There was quite a lot of noise outside from the nightlife

Comfortable, clean apartment with microwave. Good shower, effective double glazing, TV. Well located for Liverpool nightlife. Staff friendly & helpful - sourced us a replacement tv remote on a busy weekend<br/><br/>All good

Location was perfect<br/>Apartment had everything we needed<br/><br/>Nothing that I didn't like

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Perfect location, clean, comfortable. The host is always answering in time.

Poloha<br/><br/>Nefungovala voda v kuchyni

Great apartment..modern spotless ..great location..got everything u need<br/><br/>Katrina on reception was lovely...so helpful..didnt have any negatives....we were opposite some nightclubs...but didnt stop us from having a good sleep ...

The apartment was nice and new, very neat and tidy. Had all the basics. Comfy bed and sofa bed. Location was great - easy walk to Liverpool One. TV was a Smart one - handy for YouTube, Netflix etc.<br/><br/>It was a nightmare getting into the building and then getting into the apartment. We were stood on the street for 30 mins in the rain trying to call the establishment and get help. Now, here is where it all failed, and it is partly my fault as well. <br/> <br/>Before one gets the access code to into the building, one has to pay for insurance cover, only after which you will then receive access details. <br/> <br/>Now, numerous emails were sent for this, however, when I get an e-mail saying Congratulations, you are all set etc etc etc I am believing exactly that. I was expecting a Reception desk on arrival and had no idea it was all unmanned. <br/> <br/>I wish that was made more clear during the booking process and it also makes sense to include the insurance cover payment DURING the booking process. We are all busy - once I got the booking confirmation, to my understanding, everything was completed. <br/> <br/>The process could certainly be improved. And if you don't believe me, we met a family of 3 an hour after we had finally gotten into our apartment - same deal - they were stuck outside, totally confused as to how to get in and access their apartment. <br/> <br/>Lastly, there IS a nightclub on the same street but it didn't bother me or my family too much. The value for money trumped that.

It s central location<br/><br/>The noise outside from club <br/>And inside the property the wooden floors lovely but don’t absorb noise <br/>Could hear people coming and going doors slamming <br/>Told reception staff about the noise from number 30 the loud music and it was sorted immediately

Good central location<br/><br/>The couch bed was terrible - lumpy and really uncomfortable. Also, there is a late night club directly across from the apartment with persistent loud noise thru to 6am each morning

Location and price<br/><br/>Lots of banging doors due to its location of nightlife.

Very good location<br/><br/>I use a wheelchair and the property wasn’t wheelchair friendly.We had to navigate two sets of steps to get to the elevator

Close to town centre.<br/><br/>The property have deliberately hidden an extra charge that cannot be seen until you book. It’s written after offering a taxi by booking .com. It SHOULD be in policies. <br/>It is a stealth extra for taking compulsory insurance . Even when you pay £250 deposit they charge £10 admin. It’s illegal ! <br/>I spent 12 hours disputing it as I only realised 1am the day of travel. <br/>It is illegal to charge your card<br/>To withhold money. <br/>Then I could not get in the room for an hour. No link sent for room entry. <br/>I managed hotels for 10 years even booking .com said I should not be charged<br/>For paying a deposit. Unbelievable!

Great location, right in the centre of everything where we wanted to be. So clean and affordable.<br/><br/>N/A

The location and ease of getting into the property was great, the nearby nightlife can be a bit noisy but the location is so central to everything with a grocery store and restaurants and shopping nearby. The room was comfortable and the shower was great.

Comfy bed,close to everything. <br/>Shower.<br/><br/>Kitchen tap not working. <br/>Pull out bed tiny. <br/>Very noisy. Didn't get any sleep due to groups in hotel arguing and music coming from clubs in street.

The location was perfect .<br/><br/>It was very noisy, with doors banging within the building and noise from the outside nightclubs.

Just what we needed for one night

Beautiful apartment, everything that you needed, loved the lift so o could take my sister there because due to health conditions she cannot walk far and was allowed her mobility scooter into the apartment. Location was spot on, staff very friendly and helpful.<br/><br/>A bit too noisy but we just got on with it , yes they did have a jet wash out at half 6 cleaning the street which was quite loud , but then again the job must be done.<br/>Overall nothing to complain about the property.

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Loved apartment security great.. central to everything ...had everything you needed beautiful modern warm..lovely bathroom...massive balcony...plenty room for four.<br/><br/>The sofa bed very uncomfortable could feel ever join couldn't sleep on that for more than a weekend needed a topper on it.

Lokatie<br/><br/>Slaapcomfort en geluidsoverlast van de tegenoverliggende nachtclub.

Bed comfort was poor and also the shower water pressure was not adequate. No mention that it is located right opposite a Night Club.

In the first apartment the bed was broken but hosts made another apartment available quickly.

The instructions were clear and accessing/getting the keys to the room was straight forward. Centrally located, easy access everywhere.<br/><br/>Unfortunately, the hotel is in front of the club/disco that is open until 6am. Windows are paper thin, holding on silicone only, hence acoustically it was a nighmare. Additionally there are neons flashing outside all night long. We were offered earplugs, but still nights were to forget. <br/>If you travel with children, it's not your place. <br/>If you travel to party, then enjoy.

Central location<br/><br/>Near bars and nightclub, so could hear music late at night.

Alles

The apartment was clean and had great facilities for a self-catering stay. It was a really lovely room and the staff were helpful and friendly :) <br/><br/>It’s a truly lovely apartment/hotel however the location and other guests let it down :(<br/><br/>The location wasn’t great if you want a good night sleep during the weekend, as it is on a street of all nightclubs and bars. We were staying with a five-year-old and the hotel sign was directly in our window which kept the room bright and lit all night, and the clubs did not quiet down until 6am. I know this isn’t the hotel’s fault of course but it wasn’t a good night on either night :( the music and shouting pounded through the room and I don’t think myself, family or the child slept a wink! <br/><br/>Also I the other guests were really loud, must’ve been out partying as people were coming in shouting through the halls and slamming doors all night! Might be a better place to stay in the week? <br/><br/>Maybe after specifying we were staying with a little one a quieter room could have been considered :/ <br/><br/>The double bed was super comfy however the sofa bed was not :(

location was perfect<br/><br/>Sofa bed was a little uncomfy, rooms probably more suited to 2 people

Brilliant location and big rooms.

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The location was great we never had breakfast<br/><br/>I think a key code on the door would be better than the key box they are a lot easier to read than the key box

It was central to town and close to everything. It was clean and spacious. Staff were helpful when needed.<br/><br/>The nightclub right outside was on to 6am. It didn’t bother us but if you were looking to relax it could have. When hall door was closing it was making our door vibrate and we actually thought someone was banging it and running away

Location. Cleanliness. Facilities.<br/><br/>Sofa bed not very comfortable.

NA for breakfast. The location of the hotel was across from a nightclub and next to another one. Although my daughter could hear the music, she was still able to fall asleep. However, the hotel's description did not mention that it was located directly in front of a nightclub."<br/><br/>The location is situated across from a nightclub and next to one as well.

- Poloha<br/>- Cistota<br/><br/>- Zadne hrnce, panve, kuchynske noze atd.<br/>- Neni trezor

Good and fast communication with the landlord. Proximity to the center, train station and buses.<br/><br/>Terrible noise from the adjacent nightclub.

Onlinesupport war super! <br/>Ausstattung in Apartment war sehr gut. Alles recht neu, sauber, groß genug und gemütlich.<br/>Preis/Leistung war also absolut top.<br/><br/>Bisschen laut über die Nacht, weil Club direkt nebenan. Aber das kommt auf das jeweilige Apartment an. <br/>Das Bett war ziemlich unbequem (matratze durch) und die Schlafcouch war kaum zu nutzen, da extrem unbequem.

Quick and easy check in, the apartment was very spacious, the receptionists were very helpful and replied to any emails very fast<br/><br/>The bed was very uncomfortable and the water from the shower would leak onto the bathroom floor

Great localisation in city centre and close to station<br/><br/>First - I told to Charlie that the tap in kitchen wasn't working, so send someone to fix it because I paid for it, instead of asking stupid questions, sending idiotic instructions and finally threatening me with some sort of maintenance fee. Second- description of the facility's regulations does not say anything about the service fee for the deposit. Third - dirty under the bed and visible traces of repair under the sink (probably the tap and that's why we didn't have water throughout our stay). No support from personel at all

No tuve desayuno en ese hotel en Liverpool. la ubicación muy bien cerca a la estacoin de trenes de Lime street.<br/><br/>Me cobraron una tasa de daños eventuales en mi tarjeta de credito y ni idea si van a devolver el dinero ese.

Great location center to everywhere in center of town we wanted to go

Tolles Badezimmer

kein Frühstück, Lage top

Bien insonorisé, bon emplacement, propre

Todo es una auténtica maravilla, céntrico, limpio, moderno y una atención exquisita<br/><br/>Por decir algo el espejo del baño un poco pequeño

Relatively clean and clear instructions for entering the apartment<br/><br/>surrounded by bars and clubs. Very noisy. Young people that are coming back to the apartments during the whole night. <br/>There is a deposit for which we were charged 10 EUR. Which can be counted as an additional price.

Everything was perfect the rooms were lovely and clean great apartment great location would 100% stay again close to Everything thank you<br/><br/>Nothing really everything was great

Accessible and close to shopping areas.<br/><br/>Mattress to soft and uncomfortable. Location is not advisable for family with young kids. To close to clubs that it became rowdy in the wee hours.

Location<br/><br/>Open plan so no privacy. No air vent in the bathroom.

Great location loved the facility and very clean

El apartamento está bien <br/>La ubicación es buena siempre que no vayas viernes o sábado.esta en una zona de discotecas y no se puede dormir. A partir de domingo es muy tranquilo<br/><br/>El sofá cama es incómodo sólo para niños pequeños. Adultos no pueden dormir.<br/>Los productos del baño 1 de cada para 3 personas y 3 días. Menos mal que llevamos nosotros<br/>Y en cuanto al precio. Cobran una fianza que no es reembolsable.por lo que deberían incluirlo en el precio . Me pareció abusivo que después de hacer el pago NO REEMBOLSABLE. Te digan que si o si tienes que pagar 30 £ más.<br/>En fin. No repetiría

Miejsce rewelacja, samo centrum, wsz?dzie blisko. <br/>Mieszkanie nr 12, dobrze wyposa?one, by?o wszystko co potrzebne na krótki wypad.<br/><br/>Zaspali?my i gospodarz nie zgodzi? si? ?eby?my zostali nawet chwil? d?u?ej. Pani sprz?taj?ca zapuka?a do nas punktualnie o godz. 10:00.

Very easy process<br/><br/>Shower was a little cold.

The apartment was perfect for our needs. Close to everything we needed. The lady on reception was so lovely! Would 100% come back!<br/><br/>No complaints at all!

Great location, right in the centre near shops and pubs. It was clean and had everything we needed<br/><br/>Room was cold and it took a while for the heaters to warm up the place

The receptionist was super helpful.<br/><br/>great location!<br/><br/>cleaning could be a little better!

De locatie is perfect<br/><br/>De bedden kunnen voor 1 of 2 nachtjes, het zijn slechte bedden.

Location was great place was clean shower was lovely<br/><br/>Nothing

Great location, very clean.<br/><br/>The beds weren’t great, 2 sections of sofa bed kept sliding apart. Double bed was very springy.

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Alles. Es war perfekt.<br/><br/>Die Lage ist Im Grunde Top. Sehr zentral und man ist voll im Geschehen. <br/>Das ist zugleich auch der Nachteil, weil es bis in der Früh, wegen der angrenzenden Clubs sehr laut war.

Location<br/><br/>Bed was small and too soft

Sofa bed was a little uncomfortable but for the location and everything it was great!<br/><br/>Nothing

Comfortable and perfect location<br/><br/>No complaints

Beds uncomfortable <br/>Room untidy bins not empty <br/>Rooms to hot couldn't open window due to nightclub music blaring

Ideal flat for young people coming to explore nightlife & who aren't bothered by the faint sound of music from downstairs- honestly the windows must have been quadruple glazed because they blocked out most of the sound when closed. <br/>Very comfy bed ! & clean flat :) thanks<br/><br/>Very early check out with no option to extend

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it was in the perfect place as it is in the centre and only a few minute walk to shops etc<br/><br/>no oven in the room

Location is great. Friendly welcome and a lovely clean room. Perfect for a short stay in Liverpool.<br/><br/>No water coming from the main sink in the kitchen. Reported it to reception, but nothing was done to fix it. Had to use the bathroom tap to fill the kettle and to take water to the kitchen to wash used dishes. I'm sure this was a known issue before my stay.

Location was great and bed was comfy.<br/><br/>Door wasn’t working properly and had to wait 45 minutes for a staff member to get to the property to let us in. Coming back after our concert we had the same problem and had to wait another 45 minutes to an hour to be let back in. Door should have been checked before check in! very disappointed considering it’s a new hotel.

Room was clean and tidy, All the facilities we needed and the location was right in the middle of city centre near the bars and clubs.<br/><br/>There was a lot of noise rom club opposite but we expected that so it didnt really bother us.

Modern apartment.<br/><br/>A little noisy for our family, but still a good central location.

Easy walking distance to all sights. <br/>Comfortable, modern, clean - good shower, comfortable bed<br/><br/>It was opposite and overlooking a night club: loud street noise through the small hours.

We loved it, the apartment was just what we wanted. Location was excellent and Corrina was really friendly and helpful!<br/><br/>My only negative would be the sofa bed was very hard to sleep on it wasn't very comfortable at all. Also the codes to gain access didn't make it clear the first code was for both entrance doors but someone helped us so it was OK ?

the location was great , was clean tidy and extremely comfortable.<br/><br/>we loved everything about it

Fantastic location,central to everything restaurants,pubs,clubs,museums,train station,bus station etc.<br/><br/>Bed was a bit soft for me but still good. Not a complaint

Location, price not too bad.<br/><br/>Bed sheets had marks and dust behind the sofa bed. A dropping of sone sort on the lamp base in the living room. Skirtings could do with a bit of a clean.

Excellent location couldn’t be any more central.<br/>Apartment was very spacious and was excellent for our group of 4 with all amenities. Very modern and comfortable. Charlie was very helpful throughout our stay. Highly recommend and we cannot wait to return in the future.<br/><br/>Early check out at 10am.

Location was great and it was very clean

Nothing<br/><br/>This is the sort of room you get at this place constant noise like this till 7am everyday and no help from host<br/>Worst place I have ever stayed in. They are not concerned about a family coming to have 4days of peice once they take your money there is no one willing to help with anything they expected 4 of us to use 2 towels between us for 4days,they did not care atall that none of us slept for 4days atall disgracefully <br/>AVOID AT ALL COSTS PURE SCAM.<br/><br/>plenty hotels in the area that are cheaper and are actually willing to host and help there customers

Hermoso y muy bien ubicado

Modern apartments.<br/><br/>Noise is horrendous. No noise insulation. Although described as being near to pubs and bars, so a small amount of noise to be expected, it is in fact directly opposite a club open 11pm to 6am. Shouting, pounding music and foul language ongoing all through the night. Not suitable for a family or business traveller due to no sleep. The customer service team unhelpful and unwilling to resolve issues. Also, shower in the room was dangerous, especially for children. The temperature gauge was faulty making it either scolding hot or freezing cold with no in between setting.

Location and clean<br/><br/>Bed made too much noise when moving ?

Ubytovanie a lokalita boli super. Ur?ite odporú?am, ak sa chystáte navštívi? mesto.

It is great aparthotel ! Clean, comfort and travelers friendly :) We will come back :)

Clean, good location<br/><br/>Mattress very soft

I love the heater and water heater…as I am from Malaysia and heater is very important to us?<br/>And I love the balcony and everything about the property ?<br/><br/>Nothing

Perfect size, super central and clean<br/><br/>No dislikes

Location was brilliant very close to everything. Nice clean modern apartment.<br/><br/>Nothing I didn't like was great.

It was close city centre<br/><br/>Dirty, unclean shower, leftover balloons and items from other guests, dusty, toothpaste over tiles , stained walls, bad sofa bed that didn’t secure together, noisy guests in the apartments appreciate right in central bars so bound to be louder but the apartments are not soundproof and can here guests slamming doors , not secure.

Locations and facilities were perfect.<br/><br/>Broken table on arrival, didn’t bother us but could have been removed before.

Location was great<br/><br/>No doors to the bedroom & no iron. We came for a wedding & had to wear creased clothes.

We had amazing time here, the hotel is located right in the city centre so most attractions are in walking distance of the hotel. The facilities were lovely and had plenty of space for 4 people to share an apartment. Checking in and out was extremely easy to do! And this was all for a very good price, would highly recommend this place!

The location is great as it's literally in the city centre. The kitchen area was impeccably clean (only part of the whole apartment).<br/><br/>We couldn't sleep until 4 am due to the music and loud chatting from the clubs outside, and the people slamming doors and laughing in the corridors inside the building. <br/>The floor was dirty, hadn't seen a mop in ages probably. I kept finding dust bunnies and hair (as can be seen from a couple of pics I took). The bed linen was clean but full of little brown stains everywhere. The toiletries and toilet paper were only offered on the first day regardless of the amount of days we were staying, which is ok, I just wished it was mentioned in advance. When we arrived in the apartment, it was freezing cold. It took the whole night to warm the place (however, the remaining days it was sufficiently warm). Lastly, after booking the room we were charged further costs(£10) as admin fee to process our £250 deposit, but this was not mentioned anywhere before booking.

Clean, comfortable great location

Good location for shopping close to Liverpool one and bars and restaurants, parking close by.<br/>Clean exactly like pictures.<br/><br/>Directly opposite nightclubs could hear loud music into the room until 6am, also other groups noisy on corridors during the night. Group of 4 had no sleep at all. Uncomfortable sofa bed.

Good location<br/><br/>Bathroom was wet and smelled. Not sure if it was a leak or not

Perfect location and beautiful room<br/><br/>Loved everything

Will stay again

Everything fine ! Description and foto are 100% according the real one ! <br/>Clean and Warm. Perfect for a city trip in Liverpool !<br/><br/>- you need to plan 10€ more at the payment because there is a deposit of 250€ that will be pay back up to 14 days ( my opinion is ok the deposit but at least after check out need to be released and commission of 10€ is a lot ! <br/><br/>- I’m genius 3 and is the first time that I experienced this , maybe a little bit more clear in the booking process and not thereafter <br/><br/>- a lot of email and message and complicated software for check in , I receive around 20 email. (With new psw / reset psw , etc ) <br/>I was working those days so a little bit complicated and stress process.<br/><br/>Maybe just happen to me :)

Close to the city centre and all attractions<br/><br/>The noise from the nightclubs opposite

Muy buena ubicación. Entrada fácil al mismo.<br/><br/>El apartamento está al lado de la zona de fiesta por lo que había ruido por las noches (leímos previamente los comentarios y sabíamos lo que nos podíamos esperar).<br/><br/>Condiciones de fianza abusivas, hay que pagar de fianza prácticamente lo mismo que el coste del apartamento, además según la información que te llega al reservar, te lo quitan una semana semana antes y hasta pasadas las dos semanas no te lo devuelven (ósea 3 semanas sin 250 libras), además para pasarla se cobran gastos de gestión, o sino tienes la opción de pagar un seguro por 30€.<br/><br/>Respecto al apartamento, faltaban toallas (éramos 3), la mesa del salón estaba rota, había una fuga de agua en el lavabo, dijeron que la iban a arreglar pero desconozco si finalmente fue así (solo estuvimos dos noches), el sofá cama era incómodo. <br/><br/>Nos llamaron a las puerta del apartamento otros huéspedes y eso nos pareció incómodo, ya que molestan el descanso y asusta.

1. I like the staff, Karen ( I hope I got the name write ). It was the best. She was really helpful and made the stay better. <br/><br/>2. The room was looking nice, very well equipped. Comfortable bed and sofa. <br/>We had a nice surprise, a table with 2 chairs <br/>You have a kettle, toaster, and a microwave. <br/><br/>3. The place is very central , shops around and close to train station. ALSO, very close to tourist attractions<br/><br/>1. I didn’t like the floors, even after we swapped the room. ( we moved the room due to the floor issues) . The first one we went it was water all over the floors with a horrible smell. One of the pipes was broken underneath. The pictures are from both rooms, which both had this problem. However, the second one was better than the first. Also, it was really dirty the floors. The socks got wet and smelled after just a few steps in the room. <br/><br/>3. Definitely needs more cleaning. You are actually paying for cleaning, but I don't see much cleaning being made. A lot of dust and floors are dirty. Also, the cleaner washed the mop pad in the kitchen sink in front of me ? after I asked her to wash the floors because it was really sticky and dirty at the time of my arrival.<br/><br/>3. The loud music...If you go with children is a ?we struggle to put them in bed and they barely slept at 1 a.m because of the loud music . I've struggled as well until 5 a.m. , when they stopped, and then started the slammed doors ?? and loud chatting in the lobby.<br/><br/>4. The picture looks better than the place. Also, there is no cooker in the kitchen, just something to bear in mine. I suffered a disappointment when I arrived because I was in the pictures, so I expected to have what I saw . <br/><br/>5. You have to pay either £25 deposit non refundable or £260 = £250 refundable + £10 administration fee non refundable. <br/><br/>Overall, I don't think I will ever come back there. Is definitely not for families more likely for younger people and couples

Location, Clean<br/><br/>We had a small issue with the door code. It was slightly wrong. A small hassle to sort but sorted

Very clean and updated

A lot of thought put into make the property look nice and inviting<br/><br/>N/A

Great location. Clean. Table in the living room was broken when we arrived but other than that the facilities in the room were great<br/><br/>Nothing really just the broken table!

La posizione e le indicazioni del proprietario circa il raggiungimento dell'appartamento<br/><br/>Avevo scelto un appartamento con cucina, perché per problemi di salute, preferisco cenare in casa. Nella descrizione dell'appartamento era indicata la cucina... ma 3 giorni prima della partenza, il proprietario mi scrive che non c'erano i fornelli. Ho provato a dire che non andava bene tutto ciò e la risposta è stata: c'è un supermercato al primo incrocio. L'appartamento di per sé è carino, ma macchie di sangue sul muro, inguardabili e sotto il letto molto sporco(Ho le foto) Inoltre, L'appartamento si affaccia su un locale notturno. Anche questo è stato comunicato dopo la prenotazione. Nostro figlio ha "dormito" con un fascio di luce fucsia... (ho il video) e tum tum tum? tutta la notte. Poi chiedono agli ospiti il rispetto del silenzio...

Very new and clean and the location was excellent<br/><br/>Only 1 toilet roll supplied. Was informed while in the car on the way that there was no hob working. Fire alarm went off.

Beautiful apartment, very secure, close to everything in town, ( shops, restaurants, pubs, museums)<br/><br/>Everything was great with apartment except for the night clubs in the street they were noisy

La ubicacion y el departamento muy confortable.

Posizione, cortesia dei gestori, ci hanno tenuto i bagagli e sono sempre stati disponibili<br/><br/>Niente

Pas adapté pour une famille avec enfants, trop bruyant et pas du tout isolé

Ofrecía servicio de cocina tanto en la descripción como en las fotos de booking.com Pero al llegar nos encontramos con que no estaba instalada aún.

The location of this property is amazing about a one minute walk to all the bars in concert square and a one minute walk to loads of shops ideal location for everything, staff very friendly and always there to help<br/><br/>Nothing

De tudo desde a recepção a segurança

Nice cosy apartment.<br/><br/>Check in was not ready at 3pm.<br/>Water leaking underneath floorboards.

Good position to visit the city.<br/><br/>The windowless bath without an air vent.

La ubicación, es el punto positivo y negativo, positivo porque está en centro de todo.<br/><br/>El acceso es muy sencillo.<br/><br/>No teníamos abridor de latas y nos lo llevaron al momento.<br/><br/>Lo primero es que cobran 10 libras en concepto de gestión por la fianza (cuando ya han cobrado otros 10 libras en concepto de cargo por servicio).<br/><br/>Me cancelaron porque según indicaron hubo un problema con la tarjeta, pero no avisaron, directamente el mensaje de cancelación, y al reservar el precio había subido 50€, estuvimos a punto de coger otro alojamiento por este motivo, pero como estaba muy bien situado y el precio estaba bien, lo dejamos.<br/><br/>La ubicación porque está justo en el centro de todos los locales nocturnos, mucho ruido hasta las 6 de la mañana.<br/><br/>La cocina no es cocina porque no tiene hornillo, ni horno. Si tiene un microondas, tostador y hervidor eléctrico, según indican en un par de semanas ponen el hornillo eléctrico, (leimos otro comentario de hace meses indicando lo mismo y todavía no está) lo que sí tiene es un extractor de humo (será para el humo de las tostadas). <br/><br/>Aunque es menos importante, reservamos para 4 personas y solo pusieron 2 sillas.

Had really good Time with friends first time in Liverpool ??<br/><br/>Clean and quiet property

Which didn’t have stove and didn’t have washing machine.

Close to many bars, pubs and city centre. Clean and well kept apartments.

Wszystko! Czysto??, wyposa?enie, dobra lokalizacja<br/><br/>-

The property was in a great location, very central to everything. The room was very clean and a good space.<br/><br/>No 24hour reception

Apartment was central and secure. In a lively area, but the noise was not bad at all. Comfortable and clean, will be booking again when we’re back in liverpool.

La localización es excelente y el piso en sí, es nuevo aunque estaba recién pintado y ligeramente sucio de polvo de obra pero muy poco<br/><br/>Nada

The location and the staff<br/><br/>The apartment was absolutely disgusting in smell. As soon as we entered the room the stench was bad but as the stay went on it got worse and worse to the point we were leaving the room to get away from the smell, and our intentions where to stay in the first night and have a carry out and watch movies as we where shopping loads but we couldn’t bare to be in that room. The floor was wet obviously coming from busted sewage that we had to endure, are socks and clothes stunk from walking across floor. We had to through all our socks out. The floor was raised due to the sewage problem below it, It was really really bad. The spare duvet that was in the cupboard was stinking with smell also, it smelt like someone was sick all over it and we had no choice but to use it till we complained next morning. Our toilet broke as soon as we went in, we reported it and they said it would be fixed in morning hence 3 off us sharing a room with no toilet horrendous experience so we went to reception and complained. Thankfully it was fixed that evening. The sofa bed was uncomfortable and very small, legs hinging out of it. This was a really unpleasant stay and to be honest we should off been moved as the girl doing reception left new duvet and bottle of air freshner and said it was revolting also. It was that bad the room has been closed off to rent. I really think we should be refunded as that was like an endurance test instead of a happy time as it was our daughter’s 21st birthday. The girl on reception was really helpful and very pleasant and the location was super the apartment was very trendy but the whole wet floor with sewage leak, ruining our stay out clothes and completely turning our guts was awful to say the least. It has put us off ever staying there again. I await in anticipation for your reply.

Good value in lively area of the city

The apartment was in a great location for our girls trip & we felt really safe being here and knew how to get in touch with anyone. <br/><br/>The place was really clean, had good appliances and it was nice to have little touches like the tea & coffee and shower gels. <br/><br/>We will definitely be coming back!

El apartamento está nuevo, casi lo estrenamos, de hecho no habían puesto ni los hornillos aunque nos lo advirtieron antes de llegar. No necesitas transporte para moverte desde allí. CHARLIE nos atención antes y durante la estancia con mucha amabilidad y profesionalidad.<br/><br/>Imposible dormir. Está justo en frente de una discoteca que tiene actividad hasta las 6 de la mañana. Además, había fiestas en los apartamentos contiguos toda la noche. Nos tocaban por error en la puerta otros huéspedes borrachos hasta el punto de que los niños terminaron por asustarse. SI QUIERES DESCANSAR, BUSCA OTRA OPCIÓN.

The building itself feels safe with locks and codes to every doorways. Facilities are new and clean. The place is walking distance to the centre and train stations.<br/><br/>The neighborhood is noisy even until early morning considering that it's surrounded by clubs and pubs.

Fantástica experiencia, si vuelvo, repetiré

Top location in the heart of the city. Perfectly clean. Good shower. Good heating.Comfortable beds.<br/><br/>Not place's fault, and staff kindly pre-warned us - can be noisy due to proximity of bars and clubs. But that can be a bonus.

Location, cleanliness and helpful staff<br/><br/>Nothing

The shower. The location. The facilities.<br/><br/>There is a nightclub in front of the apartment open from 11pm to 6am with very loud noise.

The loft was very comfortable and had everything we needed. Great heating for cold days and close to all major attractions and restaurants.<br/><br/>It was a bit noisy, as it's in the center of the nightlife area.

Female receptionist was very nice and attentive, everything was new and modern, the lockbox was very handy way to check in. Great location.<br/><br/>There was a plumbing issue where puddles of water kept appearing in the room and even soaked clothes. The extraction fan in bathroom didn’t work and the room filled up like a steam room when anyone had a shower. A lot of noise pollution in the morning from builders. Room was very dusty and stained clothes when brushing against walls etc. not enough towels or cleaning products provided.

Property was so clean and beside everything

The location was good but there is club just underneath and the place doesn't have double glazing. It sound like ur in d club all night.<br/><br/>As soon as we arrived they asked for a 250£ deposit. Never heard of it before. They kept us 2 hrs in a cold reception (no heating) waiting until some email had to come trough. This was hours after check in time. A deposit which a week later I still havnt got back

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The cleanliness of the room and the support of staff<br/><br/>Everything was perfect. Thank you

Eine perfekte Unterkunft zu einem vernünftigen Preis. Das Apartment ist toll ausgestattet und es gibt sehr viel Platz. Absolute Empfehlung ??

Posto bello e moderno, ottima posizione perché è in centrissimo. La nostra camera dava sulla strada dei locali e quindi un po di baccano della movida c era ma non ci ha impedito di riposare al contrario dei vicini di stanza.<br/><br/>Il riscaldamento si può autogestire. La camera è fornita e ha tutto il necessario per il pernottamento.<br/><br/>L'appartamento non esageratamente grande ma gli spazi erano comodi. La pulizia è molto buona.<br/><br/>I muri sono di cartongesso (credo) e quindi sembra di avere gente in camera. Si sente tutto.<br/><br/>Gli ospiti sono principalmente giovani e tanti erano lì per la baldoria. Siamo stati svegliati più volte durante la notte per schiamazzi, urla e bussate alle porte. Sentivamo meno casino dalla strada principale dei locali che dai nostri vicini. <br/>Il mio consiglio è quello di ribadire il silenzio durante la notte e tenere controllato che nei piani non si faccia casino.

The property is super modern, clean , fresh & so central.<br/><br/>We felt extremely secure with 24/7 reception & over night reception.<br/><br/>Absolutely nothing!!

Lovely apartment, clean, roomy, host response was fast<br/><br/>Was told I would be issued with a plug in hob and I wasn't. Due to them stating after booking there was no cooking hobs after it stated there would be in description.

How light and open it was. Would definitely stay again.<br/><br/>The hobs hadn’t been installed yet.

Appartamento nuovo e ben arredato. Posizione centrale rispetto a servizi pubblici, bar e locali. Nonostante la via sia frequentata e vivace fino a tarda sera non è stato motivo di disturbo. Staff disponibile sia in loco e che nelle comunicazioni/richieste prima del soggiorno.<br/><br/>Costo leggermente alto per un appartamento ma tutto sommato lo consiglierei.

Apartment is loaded right by all the bars so gets very loud of an evening, not all the people staying at the apartments respects the noise levels. The pull out sofa bed could use a mattress topper to make it easier to sleep as was very in comfortable. <br/>The apartment itself self was such a lovely place small and just what was needed. Would choose a quieter location next time as it was to close to the bars. <br/>Was very clean would have like the hob to work so we could cook food for breakfast. Local to the shopping center and all the restaurants. <br/>Thank you for a lovely stay

V close to Concert Sq. And city centre. Ideal for a weekend.<br/><br/>Modern, spacious, clean, central, value, safe. 24 hrs security and night porter.

I stayed in these apartments in Liverpool for 2 nights recently with a friend. The apartment itself was immaculate and quite spacious too, most definitely suitable for 4 people. Location was bang on in the city centre, based directly at Concert Square, everything such as shops, pubs and restaurants are right at your door step which is very ideal. Considering how close you are to the main place of nightlife, this would not put you off if this was not your scene as you cannot hear any noise in the rooms. The receptionist Corina was one of the kindest, and welcoming people, she was extremely helpful and down to earth! Overall, I do not have one bad this to say about these apartments, there were simply no faults, and I would 110% return.<br/><br/>N/A

Everything about this place was perfect location, staff, cleanliness perfect for a weekend stay!!

Location, service,value<br/><br/>Outside noise

Beautiful, spotless apartments. Easy check in and the reception staff were very friendly. Location is brilliant. Will definitely be back.