Beach Haven

Very clean apartment and is really nice. Location really good<br/><br/>The only disappointment is that Beach Haven is the basement level of the building and no views of the sea unless you walk back up the steps. Needs to be a bit more clear on views.

Great location, nicely decorated and clean, included everything you need.<br/><br/>Just a couple of minor things, mattresses could be a little more comfy and the mirror raised in the back bedroom so that you can plug in the hairdryer.

The apartment was nice. Clean and compact.<br/><br/>We didn't like being in the basement. No decent view from our apartment, just a brick wall at the front.

Highly recommend this place to stay if visiting Whitby.

The location was fantastic; right by Whale Bone Arch and the walk down to the pavilion. It was super comfortable and a great little flat. The beds were comfortable and the kitchen was fully equipped.<br/><br/>There was no hand soap, bath soap, or shampoo which we didn’t think to bring since prior stays in these types of accommodation, it was provided.

Room and location was fantastic. Clean and comfortable. Not really a sea view as such sadly<br/><br/>Noise from upstairs guests until 3am. Checkout at 10 am not 12 as per room information

The location of the apartment was perfect.

The accommodation had everything we needed for our stay . The apartment was clean and very comfortable.<br/><br/>Nothing

Great apartment, right on the seafront. Comfortable and clean.

Beautiful views, excellent location, lovely accommodation.<br/><br/>Nothing, the whole trip was fantastic from start to finish.

The location was good.<br/><br/>It was not clean. The kitchen bin was full of smelly food rubbish. There were large stains on the living room carpet. The room smelt of urine. The toilet seat was broken. We only stayed 1 night out of the 3 that we booked. We contacted Host & Stay about the problems and after they had investigated they agreed that there were stains on the carpet but no smell. They are giving us the cost of cleaning as compensation but we feel that this is not satisfactory. They pride themselves on their high standards but clearly not in this case. We will not be staying at one of their properties again.

Location was perfect for us. It was a half basement flat which means in the summer it is cool to sleep at night. Kitchen was well appointed.<br/><br/>A non slip mat for the smooth bath would be a good addition. I was sent a video of how to access the main house which I entered. There was a key safe with a similar name which tried unsuccessfully to open. Eventually I realised the basement flat had separate entrance. Only my wife and I stayed but if four people stayed getting four round the dining would be difficult.

Perfect spot & garden level access made getting to and from dinner, drinks, the beach and everything else super easy! Highly recommend this spot. And, we were able to bring our dog!!! It was a perfect get away

We enjoyed a lovely few days in Whitby at this apartment. It is in a wonderful location, with the beach a stones throw away from the beach.<br/>The apartment was modern and clean and included everything that you’d expect and the beds were dry comfy!<br/>The only downside was that the apartment is in the basement so there is no view of the beach, there was no phone signal and outside the front door was quite dirty.<br/>We were out all day on the beaches and visiting villages so it didn’t impact us too much!

No breakfast available location great<br/><br/>Being harassed by emails in excess of 20 in 3 days toilet seat broken and un safe, mirror cracked in bedroom, carpet stained in bedroom, sofa's very uncomfortable. Skirting boards and blinds dusty, dog hairs all over sofa's. Toilet roll holder rusty!

clean, spacious, great location, all amenities provided<br/><br/>safe key box was very difficult to open with switch at top slipping. took me ages to get keys and to put them back.

modern, fantastic location, great parking<br/><br/>Could of provided travel cot and dog bowls. Loads of space to accommodate them

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clean and compact and very good location<br/><br/>no garden but we knew that when we booked

Loved the apartment. Extremely well equipped, lovely decor and spotless. Beds really comfortable with good quality bedding and towels. Brilliant location. Absolutely perfect. Will definitely book again.

The place was so clean and tidy, it had all the amenities! The bathroom was also very good. Heating was perfect and quick to start. Kitchen was lovely too with all the equipment and cleaning facilities provided. Best location in whitby! Highly recommend.

The accommodation is really well presented and comfortable. Really good facilities and everything you need for self catering. We took our own utensils but didn't need them as everything we needed was there. It was really clean and tidy. They had tea, coffee and milk ready for when we arrived. Again we'd taken our own as it wasn't expected but was a really nice suprise. Great location and good instructions for getting keys etc.<br/><br/>The parking was not great. There were no parking permits left for our stay as described. After half an hour of searching only to find there wasn't any. There is no phone reception so another walk down the road to find a signal to make a call to the office. Someone brought some after lunch the next day. By thus time we'd paid for the day we arrived and half the next day. I'm not sure if it's the policy but we only got 2 permits in the end. I know we were only staying 2 days, but you've got to park the day you arrive and the day you leave, so if your expected to find alternative parking for these days it should be made clear. We ended up paying around £25 for parking when as far as we were aware it was free. The blinds in the property look nice but do nothing for keeping out any light, sometimes practicality overrides aesthetics.

Location is perfect, right next to the Whale Bone and short walk into town

modern<br/><br/>cleanliness

The Beach Haven was in a great location, just a short walk from the whale bones and beach. Lovely decor and great facilties. Perfect for a few days away.<br/><br/>I'm being pedantic but the bin and toilet roll holder in the bathroom were rusty. Also we were staying on the lower ground floor and although there was a small place to sit outside this wasn't inviting however this didn't bother us as we spent many mornings sat on the bench accoss the road overlooking the beach.

Cracking location, good value place to stay. Modern and well kitted apartment, nice touches with nespresso coffee pods, tea and milk. A few areas need a fresh coat of paint, but generally well kept and perfectly adequate for a family stay. Plenty of parking literally around the corner. If we were in Whitby again would be happy to return

Perfect for our needs. I little confusion getting into the property but the phone contact easily sor

Booked for a 2 night stay and was pleased when I first arrived and saw the amazing location! Close enough to the harbour to be involved and far enough to enjoy the peace and quiet with stunning views! The apartment had everything you could possibly need and was modern and comfortable- a real home from home. Information received from the hosts was superb, all delivered in a very handy online brochure and the Communication before and during was perfect- I felt very happy that I was dealing with professionals and that everything was in hand. We had a lovely stay, just exactly what we were looking for in a mini-break. I would definitely recommend and would use again. Couldn't ask for more!

clean and new<br/><br/>no window in bathroom, no en suit.

modern,location and quiet

Slightly bad oudur from drain at front door.

Great apartment and location.

Nice property overlooking the beach, a great place to stay for a break in Whitby.

Perfect

Lovely property in great location. Good to have essentials like tea milk, cleaning materials provided. Very comfortable bed and pillows. Great shower. Would stay again.

The location was spot on. The beach was in front of us, what a view! A beautiful clean long beach. STUNNING! <br/>The flat was clean, fresh towels neatly provided on the beds, clear instructions for tv / heating. <br/>Great shower and bathroom. <br/>Everything you required was provided for a break. <br/>Lots of excellent eateries nearby.<br/><br/>It was a basement flat so there was some evidence of damp and a strange mark across the lounge carpet that could have been from a slug!

Lovely little apartment in a perfect place.<br/>Amazing views<br/>Lots to do.<br/>First time staying In whitby and in an apartment.<br/>Bit strange not seeing anyone but the overall experience was 1st class.

ideal location and great for exploring. dog friendly which is always handy<br/><br/>some finishings need a lick of paint - the lock in the bathroom is a little bit dodgy and if you’re not careful it sticks

Great place to stay. The location is fantastic, especially the beach being so close and the grass in a perfect location for when dogs have to go on a night! The place it’s self has a great vibe, cosy with a lovely finish! Would definitely stay again.

Loved every aspect of this apartment and its superb accommodation and location<br/> Would highly recommend it.

Modern facilities and adequate space for a family of four plus a dog!<br/><br/>Completely appreciate that it is a dog friendly property and we took ours but the smell of dog was very strong. The apartment had not been adequately cleaned before our stay - none of the surfaces were wiped down and the bath had a razor cover and other people’s hair in it! There were stains on the carpet and clumps of dog hair under the table - not ideal with a 10 month old crawler! We were given a parking permit for the “W” zones which was great until we for a £50 parking fine. When we looked closer at the parking permit it states for 2 days (we booked a 3 night stay) so we got in touch with Host and Stay who asked me to send photos and an email and they would rectify the fine. I have now had an email saying “had I let them know they would have happily dropped off another pass but accept no liability for the fine”. Surely based on our booking the pass should be reflective of the amount of days stay?! Yes it’s a lovely place and great location but this has really tainted our stay.

Very modern decor, excellent central location. The kitchen floor was not clean, it was sandy but the rest of the property was spotless. The only thing that could make the property more comfortable would be to have a TV in the bedrooms as the sofas are quite small in the living room. These are very minir points though and should definitely not detract from this lovely flat.<br/><br/>No TV in the bedrooms

A superb flat. Perfect for exploring Whitby and ideal for popping onto the beach.

modern and clean<br/><br/>couldn’t work the cooker

Great location, very modern, heating and hot water brilliant. Everything you need for a self contained stay inclusive of a washing machine. Bright and spacious. Decent size bedrooms and good mattresses. The beach was just across the road and its a short walk into town<br/><br/>Sofas were a bit shallow. We had to take the back cushions off and replace them with scatter cushions. Coffee cups too big for the machine. Didn't realise it was a basement flat.

Everything

Nice deep bath that filled quickly and the light up mirror was fab.<br/><br/>Struggled to find entrance. Tried main door but code didn't work. After short phone call we found out that it was the basement entrance we needed. Not the main one. <br/>Also the bathroom sink would not stay full as plug was to small. <br/>Took us a while to work out the cooker. <br/>These are minor issues.

Location was brilliant. The flat felt cosy and was very clean. <br/>Carpets, furniture, fittings, beds, bathroom & kitchen fittings all looked brand new. <br/>Plenty of good crockery, cutlery and kitchen utensils supplied for self catering purposes. <br/>Parking was relatively easy to find in the close "W Zone", using the token supplied.<br/><br/>The electric towel rail in the bathroom had failed before we got there, and we arrived to find it disconnected and leaning against the bathroom wall. <br/>The water pressure in the bathroom was pathetic (probably to do with the fact that this is a basement flat), and it took an age to get a sink full of water or take a shower (which was a shame as the bathroom all looked brand new) - maybe a pump would help.

Lovely modern clean place. Brilliant location. Comfy beds and very homely.<br/><br/>Quite a few steps down to the property. Hard with a 5month old baby in a pushchair. But managed. Other than that perfect. Would definitely recommend.

The apartment was stunning, everything was like new. Comfortable, clean and very modern decor.<br/><br/>Hadn't realised we were in the basement. We had been looking forward to the beautiful sea view from the room.

Apartment was lovely, great location<br/><br/>The back yard area needs some attention , not level easy to trip

Location was perfect <br/>Very clean<br/><br/>The old broken towel rail was left propped up against the wall in the bathroom, with the brackets left on the floor

Excellent well decorated and quiet flat lovely bedrooms and excellent location too. Parking is a bit if an issue but hosts offer a scratch card which is really helpful. Really enjoyed our stay and great communication with hosts. Highly recommend staying here

great location.<br/><br/>Towel rail not working, not attached to wall, removed due to leak, found resting against wall. <br/>complained about dirty bedding, towels poor quality and stained.

Very comfy and falsities were great<br/><br/>The bath wasn’t clean we had to clean it before use

Lovely location nice to have milk in fridge and mini bath shampoo bottles lovely touch .

apartment was spotless every thing was here even a dishwasher couldn't of wanted more<br/><br/>only dislike was we were in lower apartment so no view

Great location for exploring Whitby. Well maintained and equipped for our family of four.