West Cliff Retreat

Lovely 2 bedroom house in a very quiet and safe area with lots of parking. The toiletries were a nice touch. The kitchen had everything you needed and 2 bathrooms and 3 toilets is great.<br/><br/>The outside lights didn’t work so it was quite tricky to work the key safe in the dark. The outside furniture is a bit old and rusty and the patio are was a bit neglected. The printed info for the Wi-Fi has the wrong password but we worked it out in the end.

Thank you! We have good stay here but if can improve the sofa cleaning would be better.

We had a great stay at this property overall. It was a little confusing to find but once we did it was really easy to access the property. It was in a great location 2 minutes walk from the beach and just a 10 minute walk into Whitby. There is wifi at the property but the password provided was incorrect and so we couldn’t access it for the first day of our stay. This wouldn’t have been an issue but the signal in the area is terrible so we couldn’t use our data either to search for things to do or make restaurants bookings etc. I contacted host and stay about this but because they were quite slow to respond and told me to restart my phone and forget the network etc & to put the same password in which again didn’t work. In the end I just checked the router for the password and tried that and it worked so password details need updating. Overall we had a lovely stay.

Very comfortable, good location.<br/><br/>Wi-Fi didn’t work. Fridge needs a freezer compartment. Outside needs some work, Lots of weeds and the outdoor furniture was rusty, so you did not want to use it.

Location<br/><br/>Constant text messages

Lovely house, good location. Everything you need is supplied. Very pleased.<br/><br/>Everything was good just a couple of things nighled. No bbq when advertised as having one, we were a bit disappointed with that. The bedrooms needed a more thorough dust but other than that very happy.

Great place overall

Nice spacious, on-suite in main bedroom, three toilet, 0.8miles from town centre, secure parking.<br/><br/>Couple of minor maintenance issues, wifi code incorrect on sign, not much in area close to dwelling.

As described, very comfortable, clean, great location, excellent parking. <br/>Lots of information and very responsive hosts.

Lovely property! Peaceful and ample space inside for a family of 4. The two parking spaces were a bonus too. Would definitely stay again and hoping to go back sometime later in the year! <br/>Facilities were brilliant. Three bathrooms was a definite advantage with two teenagers. Washing machine and dishwasher too. And I liked it that you provided dish cloths, washing up liquid, tea towels and even dishwasher tablets! <br/>Only negative is similar to others comments, please clean the outdoor spaces like the patio and balcony. Luckily we didn't have the weather to use them but they both need a really good jet wash for guests to be able to use!<br/>But other than that, could not fault the property at all! Far enough away from the hectic centre but close enough to walk into town. Loved our stay and just wish we could have stayed longer!!

We had a great stay at 32 Welton Court in Whitby. The place itself is in a fantastic location for us. Really close to the beautiful West Cliff beach which is a real bonus for us... and the dog ? & a 10 minute walk down to the harbour and town (15 at our leisurely pace!). The house is really spacious and very comfy, the beds especially. Lovely clean, soft, white bed linen. Nice hot, powerful showers! We only had 2 very minor grumbles, only a very small amount of loo roll in each toilet (less than half a roll). Very nice to have a dishwasher but no dishwasher tablets. Would be great if this was provided seeing as most visitors would only use 1 or 2 max per visit. The place was clean and tidy in the most part but lots of dirty water marks on the shower screens and the shower tray in the main bathroom was dirty and some stray hairs. Easily sorted with a quick rinse but with a £60 cleaning fee as standard, I expected spotless. Overall very happy & we will definately be back again soon.

Location was good, beds comfy, showers nice.<br/><br/>Unfortunately we didn't get of to a good start, when we arrived the property was dirty. We called to let them know, so they sent out a cleaner who cleaned a second time and still missed 50%of the dirt we complained about. We decided to buy our own cleaning products to do it ourselves. Stains on the carpets. Hair and sand on the sofas. Dried on food on the sofa cushions. Pet hair set off my allergies. Grease on the hob. Bin lid dirty.Sticky food on the tables. I brought a nice candle to make the place smell better. No freezer compartment for ice. No wine glasses. No drying rack. And no shevels or surfaces to put belongings on. No games or anything. Very basic. Outside area was also un-kept. I always use Sykes cottages so this is first time using another agency. For the same price I could have got a better equipped and cleaner property with Sykes so I won't be using this company again.

The location was ideal especially as we had our family dog with us. On-site parking is a big bonus. Good range of cooking utensils if required.<br/><br/>The outside could do with a little TLC and if the weather had been better then I think I would have bought some seat pads for the metal chairs. No ‘views’ from the property but we knew that when we chose it.

Just back from another lovely stay. Great location for dog walking and short walk into the town. Will definitely be returning such a great spot with private parking.

It was a good location and bonus parking<br/><br/>Nothing it was lovely

Good WiFi, very comfortable beds, very good shower. Close to nice walks.<br/><br/>On arrival it was disappointing to see an unkempt exterior, weeds and rusty furniture. The windows and interior glass table & mirrors were very dirty. £60 for cleaning was extortionate as it wasn't very clean. The tables had sticky rings on and there is dust and crumbs under the sofa cushions. There needs to be a shelf in the showers and hooks as there is nowhere to put things. The place needs a thorough clean and a freshen up.

The house was warm and comfortable-some areas could have done with attention Eg shower in en suite needed extra cleaning and the cooker hood was in pieces? Not enough glasses - so I had to buy some!<br/>Great location due to walking distance to beach and Whitby centre.

Great location and the property looks just like the photos. Arrival instructions very clear and access via the key box was easy. Unfortunately I don’t think the place house had been cleaned after the previous guests. Informed the host who offered to send cleaners round but we had already dealt with it. After reading a few other reviews & the host responses I assumed that the points mentioned would have been dealt with…they haven’t…the property needs a some TLC and the furniture in the rear yard and on the balcony is really way below what you would expect for the price you pay. On the positive side the parking for 2 cars immediately outside is a massive bonus. I would definitely return but would like to see the host positively action some of the points raised in the feedback.

Within walking distance to main shopping area, very close to the beach and a great Chinese restaurant nearby for dining in or takeaway. Parking outside the accomodation was ideal as can struggle for parking in Whitby. Would definitely recommend and would book again.<br/><br/>Nothing to dislike, as everything just as described.

Clean , tidy accommodation. Got all you'd need. Parking good .

Lovely accommodation for our family with everything we needed. Very responsive to any issues which were dealt with promptly. Location was ideal, close to the beach and a short walk into the town. We would definitely stay here again. Thank you :0)

Central location, quiet , parking, everything you need

The property is in a convenient location for the pavilion end of Whitby. It was generally pleasant with modern decor and furnished to a good standard, two shower rooms (one en-suite) and a third toilet downstairs.<br/><br/>Although the price was advertised on Booking.com as all inclusive with no taxes or surcharges, Host & Stay sprung a £10 non-refundable "administration charge" for them to take my deposit. When I queried this, they said it was refundable and I only proceeded with the booking once they had put this in writing. When the stay was complete, Host & Stay refunded the deposit minus the administration charge. Then started weeks of chasing and I had to provide their earlier email as proof when they insisted they don't normally refund this. In the end it took 4 weeks to get my deposit back. I would never book another Host & Stay property. <br/>In terms of the property itself, there was little storage space, so having somewhere to hang clothes would have been nice. The heating was also slightly tempermantal with the Hive controller randomly resetting itself.

We enjoyed a fantastic stay at 32 Welton Court! The host was incredibly welcoming and went out of their way to make sure we had everything we needed. The space was clean and beautifully decorated, making it feel like a home away from home. The parking situation was incredibly convenient, with space directly outside the flat so I didn't have to worry about my car at all. The location was perfect, with Whitby town centre being only a 10 minute walk away. I'd happily stay here again! Highly recommended!

The location was brilliant, just a stones throw from the beach, and a short walk into town, the house was clean and comfortable, with everything you need provided, thanks for a lovely stay<br/><br/>Can’t really think of anything!

Nice light house with 2 bathrooms. Excellent location. The parking was great and the house was clean.<br/><br/>The outside looks scruffy (though the inside is fine). It needs curtains at the kitchen and bathroom windows. We're glad we took our dressing gowns!!

Gute Lage<br/><br/>Heizung schlecht zu regulieren<br/>Innerhalb der Wohnung zu laut, Wassergeräusche zu laut, schlechte Schallisolierung.<br/>Nicht gut geputzt

Space,quite location,own car parking space<br/><br/>wasn't clean enough.Mold growing in both shower,dust/splats all over wall,mud footprint marks on carpet downstairs,holes in plasterboards where nails where showing need filling in,leaking radiator and old leak marks on walls that havnt been painted.

Looks just like the photos, good location about a 20 minute walk to the centre of whitby if you have a dog probably quicker if you’re just a couple on your own. It was right next to west cliff beach which was lovely to walk past everyday and made it lovely a cool on such a hot week. <br/>Easy to find and easily accessible. Few things needed maintaining such as random drill holes in walls and upstairs light not working and also a lot of weeds outside and rusty garden furniture. Overall a good stay and was contacted every so often to make sure things were ok. A good place to have dogs stay over aswell.

Great location and super equipped . It looks just like the pictures, comfy beds, and nice crisp linen and towels. A freezer would have been good for ice . Hosts were great at keeping in touch

We had a lovely time in Whitby and this was enhanced more by the place we stayed in and it’s accessibility to the town and local amenities.

This property was in a great location for us accessing Whitby town centre and the beach. It came with parking for two also. The property was modern and comfortable but there are definitely some areas that could do with some maintenance. There were big weeds growing over the car park area and in front of the door which should have been cleared. The balcony upstairs needed a good clean and the chairs were rusty. The back garden area could have done with maintenance too. There were no blinds in the toilets or main bedrooms either which was needed really. The kitchen seemed very well equipped which was good and there are 3 toilets which all seemed modern and clean.

Great property, a small place but so well laid out it felt huge. 2.5 bathrooms was so useful, after spending a day in the sea, both kids could shower as soon as they got home. <br/>Close to everything in Whitby yet felt very quiet and peaceful at night. <br/>Loved the place, look forward to booking again

Good location for walking to Whitby centre and also the beach. Free parking was also appreciated. <br/>The property shows some signs of needing maintenance - water stains of on the walls in a couple of places from leaks and small parts of plaster missing here and there. Would have appreciated a small top box freezer compartment to the undercounter fridge. No garden so to speak off and only 2 rusty garden chairs and table (despite the property being a sleeps 5) which need replacing. <br/>Very disappointed with the Management Company responsible for the property and would actively choose not to stay in another property managed by them again. Despite is being mid-summer there was a weighty, winter duvet on the double bed which we complained about the first night but they did nothing to change it. Not an option to leave window open as only patio doors to the bedroom. We also asked for 2 other items which ought to have been provided and neither were during our stay. Very poor service.

liked the location, onsite parking, property and amenities been hear 5 times<br/><br/>this time the cleaner's had not cleaned if anything they had mucked the glass table with a dirty cloth also used same cloth <br/>on stainless steel cooker hood, rings in cupboard, stains all offer down stairs carpet, hair tong burns on carpet in main bedroom, bulbs missing in room and landing we got in touch to complain on the Saturday and said they would be out to replace the bulbs on the Monday did not show, so phoned again be out Wednesday did not show again the cleaning cost £65 had to do it my self

All of what I have just scored highly<br/><br/>No blinds in room apart from one bedroom <br/>No privacy<br/>This was the only downside

Very comfortable and spacious accommodation<br/><br/>Needs outside cleaning and tidying.<br/>Also needs net curtains as patio doors from lounge look straight onto road.<br/>Felt very uncomfortable with people peeping in.

We really enjoyed our stay and the location was perfect. Although the property sleeps 5 comfortably, there are only 4 chairs at the dining table. We had to use one of the chairs from the patio area if we wanted to sit and eat together.

Good position.

Perfect location near the dog friendly beach, close to the town and has on site parking. House was exactly as described, the Balcony was an added bonus especially because we had lovely weather. We would definitely return

This will be our second visit to the beautiful westcliff retreat. The property offered excellent location and outside parking for 2 cars straight infront of the retreat. This was perfect for my sister and me giving us the satisfaction of feeling safe and not having the worry where to park our car. On arrival the cleaner was still there as we had arrived early she was lovely and allowed us to park our car while we went for awalk around whitby . The property was immaculate and catered for all our needs . Beautifully decorated and spotless. I am usually a very bad sleeper until I laid in those beds ,the mattress was so comfortable I slept all night for the first time in years .We have come back from our break refreshed and we'll rested. I have contacted the a lovely lady who works for the Host and stay who stated she would contact the Hosts and request the make of the mattress for me .we are very impressed with Host and Stay and recommend the West cliff apartments highly x

A lovely modern ,well situated apartment. <br/> Ideal location to walk dogs down to the beach<br/><br/>Nothing everything was perfect

Good location an easy walk to the main parts of Whitby. Off-street private parking very much appreciated. Two bathrooms and a downstairs toilet great for our all female group.

Great place to stay, ideally located to easily walk into Whitby. Great hostel, great communication. Would definitely recommend!

The location & onsite parking at the accommodation is an important factor for me when choosing a holiday.<br/><br/>There wasn’t anything to complain about.

Everything provided that you would need<br/><br/>There wasn't anything we didn't like

A great find. It was fabulous to have parking on site and not worry about zones or parking meters. The house was clean, comfortable and perfectly positioned for us. It was lovely to walk the dog on the beach each day and the house had everything we needed. We had a wonderful stay.

very clean, had everything we needed, warm and comfortable and easily accessible.<br/><br/>all home comforts

Fantastic place to stay close to beach and amenities, house had everything we needed for our stay. The dogs loved their early morning walks on the beach. Although there were only 2 of us with our 2 small dogs the house would have been plenty big enough for the 5 guests it is advertised for. We would definitely stay there again.

Well located and well appointed house. Host’s check in instructions were clear enough and they were very responsive. Would definitely like to stay here again.

Location, parking. Value for money. Two shower rooms & downstairs toilet.<br/><br/>Small 2nd bedroom obviously intended for children! We were a party of 4 adults.<br/>Bed too near the wall. Poor storage. Very large cobweb hanging from light fitting in lounge.

close to town centre<br/><br/>lacked wardrobes

Proximity to sea front easy walk to Whitby<br/><br/>Beds and view

We had a lovely stay here, the location was perfect just across from the sea! Very nice and quiet which is just what we wanted. We felt cosy and happy here. One thing which is not necessarily a downside, is that we couldn't control the heating and it seemed to be quite hot at times despite turning off the radiators. Otherwise a near perfect stay.

Location and parking space was excellent. Property was lovely, well furnished and clean. Could have been slightly cleaner but I am a perfectionist.<br/><br/>Check in time 4pm. Even 3pm would be better.

The space, the cleanliness the facilities. It was lovely.<br/><br/>Nothing

clean and well equipped with a good location.<br/><br/>Nothing.

Ideal location for a family. Close to the beach and only a 10-15 minute walk into the centre. It was a quiet area with only local residents around. The property was very clean, modern and had all the amenities you could want/need. Would definitely stay here again and have already recommended it to others.

Lovely house done out beautifully. Very comfy beds and sofa. <br/>Everything you need for a comfortable stay. <br/>Very good location, we love this end of Whitby and will definitely return.

Plenty of room and dog friendly.<br/><br/>Nothing to complain about.

Great location - so close to the beach & 5 minute walk into town (west cliff). Clean, great space & private parking - would recommend

stayed for 2 nights in November. prior to arrival had good communication with the host&stay team. accessed property via a key safe. first impressions were that there were some damp in lounge corner and some holes in wall which had been filled but not painted and the outdoor lights not working (we couldnt find a switch?) albeit minor issues but when I had just paid £250 up front for any potential damages I expected there to be no issues with the property when we arrived. the location is fantastic, the parking off road and close by is useful and we were able to make use of the outdoor 3 point sockets for our electric car. some tea, coffee, sugar and a small carton of semiskimmed milk were provided; as were soap, shampoo and body wash in each bathroom. sofas, beds and pillows were comfy and the towels/bedding were soft and clean. <br/>all in all a good stay

Just come back from a fab stay. The place was perfect for our family of 4 and dog. Location is excellent, 2 minutes from the beach and a 15 walk into the centre, we didn’t use our car the whole time we were there. Would definitely look at booking here again ?

Great little place and location just a short walk into the center of Whitby. The house was clean, tidy and very quiet. Great having parking for 2 cars as well.

Very good location, kitchen very nice, sofas very nice<br/>Would be a very nice place stay just let down by not great cleaning, and had some issues with things that should have been sorted properly like water damage, black mould in one of the showers, being 4* I expected things like this to be sorted properly<br/><br/>Cleaning bad, think some of propety not been cleaned for god nose how long cobwebs everywhere, except some but not in main light shade in front room, side tables, on picture above your head in main bedroom bannister don't think ever been cleaned, lots of cobwebs all over downstairs, hover was covered in paint, maybe plaster and really dirty also left half full<br/>Could see been leaks to radiators downstairs and stains on carpet, been water damage towards corner room near sofa above plug sockets didn't fancy using them and would have expected it to be paint not just left with big brown marks, a lot of black mould in bottom of en suite bathroom would have expected this to be sorted, enjoyed our stay but expected a lot better from a 4* propety and lessened our enjoyment of our holiday

Loved the location, just across the road from the beach. Good size for us all and clean.<br/><br/>Somewhere to put your toiletries inside the shower. My husband has difficulty bending. He’s a strapping ex rugby player so space was a bit tight for him.

Perfect location and the house was really well decorated and clean. Situated right near the sea and west cliff beach. My partner, border collie and I had a brilliant time.

Great place, great location and parking space in front of cottage which is a must in Whitby.

clean, modern and had everything we needed<br/><br/>loved everything

Location was great , short walking distance from main areas of Whitby

Lovely place to stay and in a great location. Couldn’t have asked for anything more!

The house was clean and well equipped, and in a good location for the beach. We enjoyed our trip and would stay here again if we were visiting Whitby in future.

Well furnished, good size property.<br/><br/>Yard could have done with a tidy up, weeds etc..

Highly recommend this lovely, spacious and clean complex! Beautifully decorated and thoughtfully designed, it was such a perfect base. The location was amazing and central to anywhere we needed to get to in Whitby, plus accessible to other towns and villages too. We loved it and hope to be back for longer next time. No complaints at all from our family of 4, or the pooch!

Beautiful property. Great location for town and beach.

Fantastic property with two good sized bedrooms and a very well equipped open plan living/kitchen area. Many properties in the area don’t offer parking but this one has space for 2/3 cars. I would certainly recommend this property to anyone visiting the area.. we were only 2 but it could comfortably accommodate 4 people. We would certainly look to book again if we were visiting Whitby.

Thoroughly enjoyed our stay here, theres everything you could possibly need, it’s beautifully decorated and has so much space! A lot of effort has been put into it. We took our dog too and it’s the perfect location for walks but also not far from the main attractions. Would definitely stay again and highly recommend to others!

We’ve just returned from a couple of nights here. We enjoyed staying here, great location and layout for us. Will stay again.

Lovely stay in this immaculately clean property. Great location - 30 seconds from the clifftops. Really comfortable place, excellent layout and lots of bathrooms!

Good location, nice house

I've just come back from a stay in house and now I've booked a week in summer this says it <br/>all

We loved staying at this convenient location. Lovely clean accommodations. Loads of parking. If you’re staying in number 32 or 33, you need to look behind you for the apartments, they are not joined to the row of red brick buildings like the rest of the numbers. <br/>I would definitely stay here again. Check was very easy.

Location. Facilities and cleanliness<br/><br/>Nothing

Lovely place to stay right by the beach

A lovely house in a fabulous location with fast and clear communication from the hosts. Thank you we enjoyed our stay.

We had an amazing stay in Whitby, the accommodation was perfect for us and a great location! We could see the sea from outside the house which was only a 10 minute walk down and a 10 minute walk into the center. We would definitely stay again and will recommend to anyone going to Whitby!

Lovely place to stay!

Me and my parents stayed here for 2 nights…<br/>It was perfect!!!<br/>Extremely clean, brilliant location and nicely decorated.<br/>Will definitely stay here again.<br/>Thankyou.

Location was great for access to the beach and lovely walks to Sands end , shorting walk into main area , harbour and a Chinese takeaway just around the corner. Netflix made foe a cosy night in. Lovely place

Great property and location had a lovely weekend there, would recommend and will use again in the future